View Full Version : Undying process on Windows 2003
11-09-2010, 04:46 PM
Guys I have a windows server running Sage latest release. I have had problems since 6.x where sometimes the process will not die. I have to hard reboot the server in order to get things back to normal. What is interesting is that prior to this I can get around in the menus for the interface but I can't play any movies. I didn't know things were broken and none of my shows recorded last night!!! I am in the process of pre-clearing a drive on my unraid server from a terminal session so I can't reboot the server. Kinda sucky as prime time programming approaches! I have tried kill and other programs but none of them can kill the one process. When I attempt to reboot the server can't even shut down the process. It just hangs at a blank blue screen. Is anyone else experiencing this problem? I suspect it has something to do with my HDPVR and logs from sage sent to support suggested a bad HD PVR but I don't know how that can be when it works 95% of the time...
And I didn't know how a HD PVR can cause the process to be totally unresponsive and never die!
Any feedback or suggestions are appreciated!
What are you server specs (amount of RAM in particular)?
11-09-2010, 08:04 PM
I have Server2003 as well and have experienced a lot of service hangs, where the Sage Service Control cannot shut it down. A reboot or even and end process will shut it down and let me continue.
I find that if my service gets up over 930,000 kb it will usually hang. I have tried increasing the heap size above 300 (768), but then sage is very unstable. If I stop and start the service every couple of days it helps.
Not ideal, but haven't tried looking for any other solutions.
This is just a suggestion, but try disabling PAE (http://forums.sagetv.com/forums/showthread.php?t=46074).
You don't have much RAM on your system (only 1 gig) so you are using your paging file a lot. This may be causing some instability issues with your HVR drivers (guessing). When I first started to use my HVR-2250 with Windows 2003 I had major issues and after a lot of research and testing I discovered issues with how the Hauppauge drivers are coded and Windows 2003 PAE specs.
11-09-2010, 08:14 PM
I need to update my signature. I have 2GB of RAM, but still on the low side.
I have been very stable on the latest drivers for over a week, just the sagetvservice.exe will hang if it gets up to the max of the heap.
2GB of RAM should be fine. A lot of SageTV users only use 2 GB of RAM.
Have you tried updating to the latest version of Java (while the SageTV service is stopped)?
11-09-2010, 08:17 PM
Yep, usually have the latest version of Java installed.
I have hijacked heffneil's thread.
11-11-2010, 03:22 PM
Sorry to take so long to get back I have 10 gigs of memory in this machine.
I am thinking of running sage in virtual machine just to see if I can get it to become isolated.
JVM Max Memory
JVM Allocated Memory
JVM Total Free Memory
Those are my current numbers. I am running the latest version of Java. Every time it says there is an update I am quick to update!
Any other suggestions? I never really monitored JVM mem usage at crash! I will check next time it happens. I am sure it is a crappy java garbage collection problem. It always is with Java :)
Glad to find out I am not alone!
11-11-2010, 03:29 PM
No problem Hijacking! This is a place to get help and it might be helping others and me at the same time. I just disable the PAE kernel and we will see what happens!
11-11-2010, 05:23 PM
I would try manually uninstalling all versions of Java from the add/remove program wizard, then download the offline installer for the latest ver. of Java. Intall it and try again. I have had bad upgrades to java before and this process seems to get java working again.
11-12-2010, 07:46 AM
My process hang has gone away. I left the process going for the last week and it restarted without hang this morning.
I rebuilt my properties file a week ago to try and fix issues I was having with HD-PVR's. If you have been using Sage for a long time it might be worthwhile to let Sage rebuild the properties file from scratch.
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