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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

 
 
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Old 08-18-2012, 04:12 PM
phelme's Avatar
phelme phelme is offline
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Join Date: Dec 2006
Posts: 826
HDHomeRun Prime and cable card resets

FYI. If you haven't upgraded to the latest Prime firmware I'd recommend not doing it at the moment. A number of us on 0802b1 are having issues with continual cable card reset problems.

0802beta 1 - Subscription Required while watching channel.

Card communication error followed with 'no card'

This effectively ruins any encrypted channel recording that is underway, as when the card reboots, it is not instructed to decrypt the stream and so now becomes encrypted. Not cool. Channels that are clear QAM (i.e. broadcast) aren't affected by this since they wouldn't be encrypted in the first place.

My card has started to reset itself every hour or so now and so most recordings end up being useless.

If you're suffering from this, please file a ticket with SD and turn on your diagnostics so they can have more data on the issue.

---

Code:
20120818-14:04:50 CableCARD: extended_channel/0x000000 timeout error (cchost_extended_channel:459)
20120818-14:04:50 CableCARD: technical error 0 (cchost_extended_channel:460)
20120818-14:04:50 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-0 to have this problem resolved.
20120818-14:04:50 CableCARD: M-CARD reset
20120818-14:04:54 CableCARD: Motorola card (0000:0625)
20120818-14:04:54 CableCARD: authentication status: authentication in progress
20120818-14:04:54 CableCARD: authentication status: authentication success, activation success
20120818-15:09:10 CableCARD: extended_channel/0x000000 timeout error (cchost_extended_channel:459)
20120818-15:09:10 CableCARD: technical error 0 (cchost_extended_channel:460)
20120818-15:09:10 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-0 to have this problem resolved.
20120818-15:09:10 CableCARD: M-CARD reset
20120818-15:09:15 CableCARD: Motorola card (0000:0625)
20120818-15:09:15 CableCARD: authentication status: authentication in progress
20120818-15:09:15 CableCARD: authentication status: authentication success, activation success
20120818-16:11:20 CableCARD: extended_channel/0x000000 timeout error (cchost_extended_channel:459)
20120818-16:11:20 CableCARD: technical error 0 (cchost_extended_channel:460)
20120818-16:11:20 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-0 to have this problem resolved.
20120818-16:11:20 CableCARD: M-CARD reset
20120818-16:11:24 CableCARD: Motorola card (0000:0625)
20120818-16:11:24 CableCARD: authentication status: authentication in progress
20120818-16:11:25 CableCARD: authentication status: authentication success, activation success
20120818-17:12:54 CableCARD: extended_channel/0x000000 timeout error (cchost_extended_channel:459)
20120818-17:12:54 CableCARD: technical error 0 (cchost_extended_channel:460)
20120818-17:12:54 CableCARD: message: A technical problem is preventing you from receiving all the cable services at this time. Please call your cable operator and report error code 161-0 to have this problem resolved.
20120818-17:12:54 CableCARD: M-CARD reset
20120818-17:12:58 CableCARD: Motorola card (0000:0625)
20120818-17:12:58 CableCARD: authentication status: authentication in progress
20120818-17:12:58 CableCARD: authentication status: authentication success, activation success
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