Almost all my recordings have audio corrupted

[dvd_maniac]

I just reinstalled Windows XP Pro, Nero 7, Office and SageTV. This is a pretty fresh system and now all my recordings are getting Audio Sync errors.
I use VideoReDo on the files to cut out commercials and it won't even finish the Ad detective. If I do it manually it gives me a whole bunch of Audio Frame Sync errors and removes them giving me an unsynced video.

I have 2 USB2's and 1 500 for tuners with the SageTV recoomended drivers installed.

Anybody know what I could try here?

[mayamaniac]

Is the problem only with video redo? I mean do the audio in the recordings otherwise play fine in SageTV or a media player?

[dvd_maniac]

No, they do not play fine. The video freezes and sometimes skips around, other times it stays frozen...

[gplasky]

Originally Posted by dvd_maniac

I just reinstalled Windows XP Pro, Nero 7, Office and SageTV. This is a pretty fresh system and now all my recordings are getting Audio Sync errors.
I use VideoReDo on the files to cut out commercials and it won't even finish the Ad detective. If I do it manually it gives me a whole bunch of Audio Frame Sync errors and removes them giving me an unsynced video.

I have 2 USB2's and 1 500 for tuners with the SageTV recoomended drivers installed.

Anybody know what I could try here?

Did you load Service Pack 2, get the latest Windows Media Player (10-not 11)and installed the latest DirectX 9c? (August is the latest.) Make sure you have chosen your audio device/decoder and don't leave them at default. Go into Windows Media Player-Tools-Options-DVD tab and make sure nVidia (not AC3) is your default. Same with your video decoders-no defaults. Make sure to pick them.

Gerry

[dvd_maniac]

Should it matter what software I have installed? Doesn't the Hauppauge Hardware encoding tuners simply pass the file to disk?

[dvd_maniac]

But I just checked and yes, windows is up to date with DirectX 9.0c, SP2 and all other updates.

[Opus4]

Have you tried using the Hauppauge software to make some recordings? If those are messed up, then double check your drivers.

- Andy

[dvd_maniac]

OK.
I installed WinTV2000 and the 500 with TV tuner connection gives me black and white with some static. But the files run through without any audio hiccups.

My USB tuners seem fine with WinTV2000 as well.

I am going to try to uninstall the 500 and see how Sage does without them even though the SUB2 devices were giving me corrupt files as well.

[dvd_maniac]

I uninstalled all tuners form Windows and installed them one at a time and did a test recording with each one. All ended up corrupted.

Did a test with WinTV2000 with eacj as well. All ended up without errors.

Tried to record on 3 different Drives using Sage as well.

I am at a loss. Maybe I will scrap my Properties file and reinstall Windows again....Unless someone can give me some idea of what to do.

[Opus4]

Another thread reminded me of the old standby of just getting rid of the properties file completely, so that's worth trying.

Before going so far as to reinstall Windows, I would turn on debug logging and see what the log contains. Send it to SageTV to see if they get any hints from it.

- Andy

[dvd_maniac]

Hi Opus,

I have deleted the properties files and completed the configuration. The problem still exists. I have turned on debugger and will see what that accomplishes.
Thanx for your suggestions.

[perfessor101]

I was having audio problems earlier this year and I switched to the 150 drivers version number 2.0.43.24108 and things have been much smoother since on my system.

[nyplayer]

dvd_maniac,

I would be curious to know if you are using UNC paths in sage. Wintv 2000 records directly to your hardrive.

If you use UNC paths when you record it uses the Router and if the router hiccups or has a lot of activity it will cause interrrupts on the recordings.

If you are using UNC paths it would be a good idea to install the windows looopback adapter or use regular paths and not UNC paths.

I had audio corruption and skips etc... when using UNC paths..

See this thread. towards the end.

http://forums.sagetv.com/forums/show...light=loopback

[dvd_maniac]

Hi Nyplayer,

I have always had UNC paths even before I re-installed Windows. My Sage Server is also directly connected to a switch as well. But I have exhuasted all other venues and so I tried it and it works.

The problem seemed to be less frequent lately even without changing from UNC paths. I wonder if it had something to do with the reinstall with old configuration? I named the PC the same computer name and set the manual IP address the same as well. Maybe my router was confused because I did not cycle it afterwards?

Anyways, what is the Pros/Cons of using UNC path for recording directories?
I seem to be able to connect to them from my clients just fine even without mapped drives...

[nyplayer]

As far as I am concerned my recordings are the most important part of my HTPC. I do not need comskip etc.. on my clients let them hit the skip button on remote (LOL) .

So I do not use UNC paths any longer. I too was suffering from recordings skipping, bad audio etc.. If you do want to use UNC paths the windows loopback adapter will help.

Sage support should also include in the faq that if you use UNC paths and you lose your router for some reason even for a lil bit of time your recording will have flaws. If you totally lose the router and all you use are UNC paths without the windows loopback your recordings will stop and nothing new will be recorded.

[nyplayer]

dvd_maniac ,

One more thing, You said you never had a problem before maybe you have a router that is failing... and dropping connection.

I only use UNC paths for my import directories not recording directories. The reason for this is I was told by sage support that WMV files will only play on the Clients if they are in UNC paths.

[dvd_maniac]

I have 1000's of episodes and movies in MP4 format and need to use an external player to play them all. So I am in the same boat with that. But I only record in mpeg-2 format and encode them after, so I guess I have no real reason to use UNC path for recording drive.
Thanx nyplayer for your help.

This might also explain why I used to get some small errors when cutting out commercials using VideoReDo. I'd usually have 1-10 error frames on almost every recording (Didn't cause any playback or sync issues though) but the 6 test recordings I just did had ZERO error frames. Maybe it is time to upgrade my router.

However, I AM using a Gigabit switch in between my router and PC, and accroding to the thread you mentioned earlier I shouldn't have the problem I am having???

[nyplayer]

dvd_maniac,

Your connection is one scenario that we didn't test. I am not sure what would happen if you lose your router how it will effect your Gigabyte. Is your router acting as a DHCP server and assigning IP's. Then you would still have a problem if your router fails.

[BobPhoenix]

As long as the switch is still working you could disconnect the router without a problem - at least in my experience anyway but I use Static IP addresses. One other thing about the loop back adapter. If you install the loop back adapter you may not be able to have an extender connect to your server. I had it installed on my main server and after rebooting my server and MVP I couldn't get the MVP to connect until I disabled the loop back. On my main server I have my Gigabit switch on the same UPS as the Sage Server so I'm going to keep my UNC paths for now.

BobP.

[blade]

Are you using the same drivers as before? Some drivers were known to cause audio problems, but I'm not sure which ones and which capture devices or even what the exact problems were since I never experienced them myself.

Originally Posted by BobPhoenix

I couldn't get the MVP to connect until I disabled the loop back.

Is the IP address the MVP can connect to limited? I thought I read somewhere that it would only connect to certain IPs. If so you might try using something that it can't use for the loop back. I'm using 127.0.0.1 (I thought that was the standard IP typically used for loop back) for another program running on my server and haven't had any problems with losing the UNC paths when disconnecting from the network. Granted I did very limited testing with UNC paths also I don't have a MVP so I don't know if it would still try to grab the loop back or not.