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  #1  
Old 05-21-2009, 08:27 PM
CanadianEh CanadianEh is offline
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Spinning wheel of death - 6.5

Hey guys,

So, since upgrading to SageTV 6.5 (Windows), randomly I'm getting the Spinning Wheel of death from my HD100 or my client PC when watching video. The interesting thing about this is, it locks up the sagetvservice.exe process on the server.

When this happens, I canot kill the server process (End task refuses to ever end the task).

has anyone else experienced this? I end up having to reboot the serverto fix the issue. It seems to happen every couple of days with normal client usage.

My configured tuners are:
HD-PVR (C2 with the first release of drivers supporting optical output)
HDR-1600
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Server: AMD Phenom Quad-Core 2.3Ghz, 4GB RAM, ECS A780GM-A MB, 2x HD-PVRs (connected to DirecTV HD STBs using ethernet channel changing), 1x AverMedia A180, OS RAID-1 mirror - 2x250GB 7200rpm SATA, Media RAID-1 mirror - 2x1TB 7200rpm SATA, USB-UIRT (remote control)
Main Client: Sage STX-HD100 Media extender
Second Client: Athlon XP 4000+, 2GB MB PC3200 DDR, Asus A8N5X MB, 512MB PCI-E ATI HD Radeon 3650, 160 GB SATA - hardware mirrored
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  #2  
Old 05-21-2009, 10:28 PM
HelenWeathers's Avatar
HelenWeathers HelenWeathers is offline
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You may just need to increase your server's (and possibly your clients) java heap size.

Here's a discussion:
http://forums.freytechnologies.com/f...6&postcount=14
read through the next 3 or 4 post as well.

Start, run, regedit <ok> starts the registry editor.

EDIT: Most here set java heap to 200hex (256k) minimum. Quite a few use 300hex (512k). And one or two use 400hex (1m). should have been 200hex (512k) minimum. Quite a few use 300hex (768k). And one or two use 400hex (1m).

The HD100 uses resources from the server's java heap.
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Server: SageTV 7.1.2, Win7/32, Intel DP55KG Mb, Intel QC i5 2.66GHz , 4GB 1333MHz DDR3 SDRAM, 2 AverTVHD Duet for 4 OTA ATSC, 2 DirecTV STBs (HTTP Controlled) w 2 HD PVRs 1.5.7.0 w 5.1, 3 STP-HD300s 20101007-0 firmware. Java v7u51. Plugins: mc2xml EPG, PlayOn, BMT, CommercialDetector+comskip & Gemstone.

Last edited by HelenWeathers; 05-22-2009 at 07:26 AM.
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  #3  
Old 05-21-2009, 11:02 PM
rmac321 rmac321 is offline
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hex math correction

Quote:
Originally Posted by HelenWeathers View Post
Most here set java heap to 200hex (256k) minimum. Quite a few use 300hex (512k). And one or two use 400hex (1m).
Good suggestion, just want to clarify the numbers.

200hex = 512 decimal (2*16*16) (reports as 533 in SageTV)
300hex = 768 decimal (3*16*16)
400hex = 1024 decimal (4*16*16)
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SageTV v7.1.5.252, Java v1.6.0_11
Server: AMD X2 6000+, 2GB Ram, XPhomeSP3, uVNC
Clients: 1x HD200, 1x MVP
Tuners: 3x HDHR rev2 (OTA)
Addins: BMT, InfoPopup/Caller ID, Comskip Playback, Web Interface, SJQv4, SJQ UI, TVBrowser, TVExplorer, Play-On for SageTV, Display Recordings on Startup, Enable/Disable Favorites, EPG Back-On-Guide, Hide Exit on Main Menu, Multi Function Stop, BlueTwo (green) theme
Must-have Utilities: Comskip, MediaShrink and MediaScraper

Last edited by rmac321; 05-21-2009 at 11:04 PM. Reason: typo
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  #4  
Old 05-22-2009, 07:08 AM
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HelenWeathers HelenWeathers is offline
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Quote:
Originally Posted by rmac321 View Post
Good suggestion, just want to clarify the numbers.

200hex = 512 decimal (2*16*16) (reports as 533 in SageTV)
300hex = 768 decimal (3*16*16)
400hex = 1024 decimal (4*16*16)
Thanks for catching this. 100hex is 256k, had everything shifted.
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  #5  
Old 05-22-2009, 10:17 AM
rmac321 rmac321 is offline
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Quote:
Originally Posted by HelenWeathers View Post
Thanks for catching this. 100hex is 256k, had everything shifted.
I still need someone who knows computer math to explain the 533 to me.

200hex = 2*16*16 = 512 decimal
512k = 512 * 1024 = 524288

How do we get from 524288 to 533k? I'm probably missing something obvious, but...
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SageTV v7.1.5.252, Java v1.6.0_11
Server: AMD X2 6000+, 2GB Ram, XPhomeSP3, uVNC
Clients: 1x HD200, 1x MVP
Tuners: 3x HDHR rev2 (OTA)
Addins: BMT, InfoPopup/Caller ID, Comskip Playback, Web Interface, SJQv4, SJQ UI, TVBrowser, TVExplorer, Play-On for SageTV, Display Recordings on Startup, Enable/Disable Favorites, EPG Back-On-Guide, Hide Exit on Main Menu, Multi Function Stop, BlueTwo (green) theme
Must-have Utilities: Comskip, MediaShrink and MediaScraper
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  #6  
Old 05-22-2009, 01:29 PM
paulbeers paulbeers is offline
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Quote:
Originally Posted by rmac321 View Post
I still need someone who knows computer math to explain the 533 to me.

200hex = 2*16*16 = 512 decimal
512k = 512 * 1024 = 524288

How do we get from 524288 to 533k? I'm probably missing something obvious, but...
Well actually its 512M and not 512K so it is really: 512 * 1024 *1024 = 536870912 which if you divided by 1000*1000 rather than 1024*1024 would give you 536 which is still not 533.

It has been discussed why it shows 533, but I don't think we have a definitive answer and most of us just really don't care (maybe Java has its own heap of say 21MB and therefore you take 512 + 21 to get 533 or maybe Sage adds an additional 4% to the overall storage as the true max?). I am not even sure what my 768MB heap states in Sage. I have never paid that close of attention (just looked to see it was over 750).
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  #7  
Old 05-22-2009, 02:27 PM
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HuMan321 HuMan321 is offline
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What might also be helpful is to list your RAM, OS along with your Jave Heap settings so people can know how far they can reliably go.

I am now sitting at 768M of jave Heap on XP Pro with 3.5 GB of RAM.

I may go to 1024 if others are successful.
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  #8  
Old 05-22-2009, 03:01 PM
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QueOnda QueOnda is offline
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Quote:
Originally Posted by HuMan321 View Post
What might also be helpful is to list your RAM, OS along with your Jave Heap settings so people can know how far they can reliably go.

I am now sitting at 768M of jave Heap on XP Pro with 3.5 GB of RAM.

I may go to 1024 if others are successful.
Are you running XP 32 bit or 64bit? XP 32bit is limited to recognizing 3G.
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Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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  #9  
Old 05-22-2009, 03:23 PM
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HuMan321 HuMan321 is offline
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Quote:
Originally Posted by QueOnda View Post
Are you running XP 32 bit or 64bit? XP 32bit is limited to recognizing 3G.
32 Bit
I didn't know that. I thought system info reported 3.5 GB's?
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  #10  
Old 05-22-2009, 03:42 PM
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QueOnda QueOnda is offline
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Quote:
Originally Posted by HuMan321 View Post
32 Bit
I didn't know that. I thought system info reported 3.5 GB's?
Don't know. Now I'm confused. Here found limits to be 4G.

But here says it's limited to 3G.

And then there is this: Overall memory is 4, so if you have video and other type of memory that and your memory add up to 4G. + talks about PAE to get back your memory, don't know if this works.

So, I guess we are both right and wrong at the same time???
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Server: HP AMD64 dual core running Win7 64bit (MCE disabled) with 4G memory Tuners: 2 PVR-500(disabled), 3 HDHR and 1 HDPVR Clients: 2 HD200 and 1 HD100 TV: 70" and 52" and 42" Media Storage: ReadyNas 8TB Recording media: 300GB + 200GB+ 250 GB Network: Gigabit backbone'

Thanks to all the developers who work on SageMC, code, utilities and plug-ins to make SageTV better!!!
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