5.0.2 Crashes - Page 5

emok · #81 05-25-2006, 07:06 AM

argh...

had another crash. again, accompanied by the application error that I've included. Is anyone else seeing a similar log when they get a UI crash?

thanks

EDIT: This was after doing the nvidia reghack that disables their dual-core "optimizations" that have been causing people problems. Next thing I'm trying is the Microsoft Dual core hotfix. Installed it this morning and will see how it runs.

One thing I noticed is that the "address" in the error log is always 0x0000aaa4. I'm guessing they're talking about a memory address. Because this value is consistent, would this suggest a bad memory module? I guess next on my "things to try" list would be new RAM.

Kirby · #82 05-25-2006, 07:10 AM

I'm not at home to check, but that error looks very similar to what mine have been, have to check when I get home tonight.

I had more issues last night on java 1.5.0_05, so tonight, I will go back to 1.4.2. I also think I will have to break down and just to a clean OS install to get a fresh start. Had too many hardware and software pieces installed and removed over the past few months.

smitz · #83 05-25-2006, 09:19 AM

I too am having the crashing to desktop issues with both 1.5.0_05 and 1.5.0_06. I just installed 1.4.2 this morning and will try that out. This is all happening on a fresh OS install since my motherboard went out last week and I had to replace it. I am using nVidia but not dual core processors.

One spot where the crash happens 100% everytime guaranteed is when I try to create thumbnails for my photos. It also happens sporadically when watching recorded TV and a ripped DVD.

Narflex · #84 05-25-2006, 10:08 AM

Quote:

Originally Posted by smitz

I too am having the crashing to desktop issues with both 1.5.0_05 and 1.5.0_06. I just installed 1.4.2 this morning and will try that out. This is all happening on a fresh OS install since my motherboard went out last week and I had to replace it. I am using nVidia but not dual core processors.

One spot where the crash happens 100% everytime guaranteed is when I try to create thumbnails for my photos. It also happens sporadically when watching recorded TV and a ripped DVD.

Please submit a bug report on this so we can work with you it at http://sagetv.com/bugs.html We haven't heard of any solidly reproducible case (aside from it'll happen at some point) like you're mentioning with the picture library.

smitz · #85 05-25-2006, 10:46 AM

Quote:

Originally Posted by Narflex

Please submit a bug report on this so we can work with you it at http://sagetv.com/bugs.html We haven't heard of any solidly reproducible case (aside from it'll happen at some point) like you're mentioning with the picture library.

Bug report submitted. Thanks.

abel · #86 05-25-2006, 02:20 PM

Quote:

Originally Posted by Kirby

I switched from 1.5.0_06 to 05 last night, and within 10 minutes had a UI crash. Dont know if its coincidence or not, but using Nvidia decoder, Nvidia vid card, and amd dual core (on nvidia NF4 mb). And that crash was while just navigating the menus in the UI. Then a few hours later, when I was watching a recorded show, it crashed again.

I'll have to clear out my log files, and start a fresh one and hope for a crash relatively soon, because for some reason my log files run about 8-10mb per day, way too much to post one here.

Hmm, sounds a bit like me. I was running 1.5.0_06 and was having the handle leak problem. So I uninstalled all JRE versions, and reinstalled 05. That made Sage crash after about 10 minutes of playback (no crash if it was just recording). Now switched back to 1.4.2, but I haven't had time to watch TV yet (other than the remaining 20 minutes of that show). Should have some results tomorrow.

NVidia decoders, PVR-150, XP-Pro SP2

Abel

emok · #87 05-25-2006, 03:10 PM

Quote:

Originally Posted by abel

Hmm, sounds a bit like me. I was running 1.5.0_06 and was having the handle leak problem. So I uninstalled all JRE versions, and reinstalled 05. That made Sage crash after about 10 minutes of playback (no crash if it was just recording). Now switched back to 1.4.2, but I haven't had time to watch TV yet (other than the remaining 20 minutes of that show). Should have some results tomorrow.

NVidia decoders, PVR-150, XP-Pro SP2

Abel

Abel,

I'm trying to figure out what all the "crashers" have in common. So far, this is what I can gather:

COMMON:
Sage 5.0.2
JRE 1.5.0_05
NVidia PureVideo decoders
Happens during playback

MAYBE:
NVidia video card
Nvidia motherboard
Multiple logical processors (HT or dual core)

NOT COMMON:
Video capture device (you are using pvr150 and kirby is not)

Your profile mentions you are using a P4 2.6 with HT. What video card and motherboard are you using?

Thanks,

Kirby · #88 05-25-2006, 05:47 PM

And I have downgraded to Java 1.4.2 now.. 1.5.0_05 was almost as unstable as 1.5.0_06 for me. We'll see how it does tonight, if I come back as a madman you will know why!

It better not freak out when I'm watching the basketball game!

govgeek · #89 05-25-2006, 08:14 PM

emok - add Ati to the mix - my 9800pro dropped to desktop about 3 times a day until I rolled the java back to 05 (then I had one drop so far in two days).

emok · #90 05-25-2006, 11:17 PM

govgeek,

are you using the purevideo decoders?

what about your motherboard/cpu type?

So the new list is more like this:

COMMON:
Sage 5.0.2
JRE 1.5.0_05
NVidia PureVideo decoders
Happens during playback

MAYBE:
Nvidia motherboard
Multiple logical processors (HT or dual core)

NOT COMMON:
Video capture device
Video card/drivers

assuming that we're getting crashes for the same reason...

AtariJeff · #91 05-26-2006, 05:10 AM

Quote:

Originally Posted by emok

COMMON:
Sage 5.0.2
JRE 1.5.0_05
NVidia PureVideo decoders
Happens during playback

In the past mine has crashed while navigating menus. So far, since downgrading JAVA, no crashes.

Quote:

Originally Posted by emok

MAYBE:
Nvidia motherboard
Multiple logical processors (HT or dual core)

I'm using an ASUS mobo with Nvidia chipset. AlthonXP single core.

Quote:

Originally Posted by emok

NOT COMMON:
Video capture device
Video card/drivers

Perhaps a coincidence but my troubles started when I switched from PVR-150's to Nexus-S cards direct capturing DVB-S (MT plugin).

Kirby · #92 05-26-2006, 06:59 AM

Made it through all last night and this morning without issue. Have been running 1.4.2, FSE, VMR9, 3D on. Granted it was only 4 hours of viewing last night or so, but it just seemed better. Is there an option to turn of Java's update alerter, or a registry hack for it?

rickgillyon · #93 05-26-2006, 07:09 AM

Anyone here not using a nvidia chipset?

emok · #94 05-26-2006, 07:25 AM

My latest test was installing the microsoft dual-core hotfix. For me, this seems to make the system much more responsive and so far, I had no crashes last night with about 3 hours of viewing. If you have dual-core or HT processor and are using processor power management, this hotfix is highly recommended.

So based on AtariJeff's comments:

COMMON:
Sage 5.0.2
JRE 1.5.0_05
NVidia PureVideo decoders

MAYBE:
Nvidia motherboard

NOT COMMON:
Video capture device
Video card/drivers (happened with ati and nvidia video card)
processor type (happened with intel/amd singlecore/dual core)
Happens during playback (happens during menu navigation for atarijeff)

POSSIBLE SOLUTION:
1. Rollback JRE version:
a) 1.5.0_05 -- I've tried this and still have had crashes
b) 1.4.2_xx -- Kirby has tried this and so far so good

Notes:
-- Seems that there may be multiple problems going on here. For some people, downgrading java seems to have resolved the issue.
-- It looks like most people having a problem are using an nvidia chipset (motherboard).
-- Thought it may have been dual-core related, but single core users are also experiencing the crashes.
-- Jeff (Narflex) mentioned it may also have something to do with the nvidia decoders.

Hrmmm?

roxy99 · #95 05-26-2006, 07:36 AM

Quote:

Originally Posted by Kirby

Made it through all last night and this morning without issue. Have been running 1.4.2, FSE, VMR9, 3D on. Granted it was only 4 hours of viewing last night or so, but it just seemed better. Is there an option to turn of Java's update alerter, or a registry hack for it?

Kirby,

As someone replied earlier to my same question, Java 1.4 does not auto-update. You would have to ask for the update.

Jeffrey,

Why doesn't Sage recommend instead Java 1.4 since even 1.5 beta 5 has problems?

Kirby · #96 05-26-2006, 07:42 AM

Quote:

Originally Posted by emok

My latest test was installing the microsoft dual-core hotfix. For me, this seems to make the system much more responsive and so far, I had no crashes last night with about 3 hours of viewing. If you have dual-core or HT processor and are using processor power management, this hotfix is highly recommended.

Would this be the "junk" that slows down the CPU when its not being used? Does the dual-core hotfix do anything else? Which hotfix is it (number) so I can check my system and see if its installed. But I know I have the cpu power management turned off.

Kirby · #97 05-26-2006, 07:43 AM

Quote:

Originally Posted by roxy99

Kirby,

As someone replied earlier to my same question, Java 1.4 does not auto-update. You would have to ask for the update.

Jeffrey,

Why doesn't Sage recommend instead Java 1.4 since even 1.5 beta 5 has problems?

Good to know, thanks..

emok · #98 05-26-2006, 07:51 AM

Kirby,

It's a microsoft hotfix listed here: http://support.microsoft.com/Default.aspx?id=896256. You're supposed to call microsoft support to get it, but it's posted at many mirror locations (http://www.hardforum.com/showthread.php?t=983781).

I'm using Cool and Quiet and it seems to boost the responsiveness of my machine. Previously, it actually felt quite sluggish, not context switching is quite peppy.

Kirby · #99 05-26-2006, 07:57 AM

Oh that thread

Posted by my alter-ego I guess. I'll have to apply that, and probably the AMD dual core driver as well, dont think I ever installed that.

Speaking of dual cores, I wonder what would happen if we set the processor affinity on the Sage application. Wonder if it would help or hinder it. Hmmmmm.

govgeek · #**100** 05-26-2006, 08:05 AM

Nope Just powerdvd

Motherboard is the Intel (Intel 875P Chipset) that comes with the famous Dell 400sc with a 2.8 (I've tried it with Hyperthreading disabled - same problems).
I did have a ti4200 in the system about a month ago (gpu fan died, and I just swapped the card with the 9800), so we may have some resident Nvidia files in play yet so I guess we can't entirely rule that out.

One thing I have noticed even after rolling back the Java is that I frequently have to launch sage 2-3 times to get it to start up - anyone else seeing this?

Quote:

Originally Posted by emok

govgeek,

are you using the purevideo decoders?

what about your motherboard/cpu type?

So the new list is more like this:

COMMON:
Sage 5.0.2
JRE 1.5.0_05
NVidia PureVideo decoders
Happens during playback

MAYBE:
Nvidia motherboard
Multiple logical processors (HT or dual core)

NOT COMMON:
Video capture device
Video card/drivers

assuming that we're getting crashes for the same reason...

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