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SageTV Canada SageTV and SageTV Recorder Users from Canada - This forum is for you to post about specific issues using SageTV software in Canada.

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  #1  
Old 04-15-2011, 09:47 PM
wayner wayner is offline
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Location: Toronto, ON
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Sage shipping times to Canada

Anybody hae any experience with how long it takes to get a Sage extender shipped to Canada these days. I order one two weeks ago - it was shipped on Apr 5. I can see on the tracking details that it entered Canada on April 10 but I still haven't received it. And I am in Toronto so it is not like I am hard to find.
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  #2  
Old 04-15-2011, 11:53 PM
viperdiablo viperdiablo is offline
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Join Date: May 2008
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Its probably held up in customs. This is a common problem with items coming into Canada. Its not that Canada Post cant find you. Once Customs clears the item it gets released to Canada Post for delivery.

Last edited by viperdiablo; 04-15-2011 at 11:55 PM.
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  #3  
Old 04-16-2011, 04:49 AM
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stuckless stuckless is offline
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Location: London, Ontario, Canada
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I've ordered 3 extenders now (100, 200, & 300) and they all took at least a couple of weeks to get here. Mine has always shipped USPS which means 1 pay an extra $20 at the door for customs/duty charges, but I've never noticed how long it gets hung up at the border. I suspect that you'll get it this upcomming week.

I don't think you'll get a tracking # once it enters Canada... so, it probably entered Canada via BC and now it's making its way across country. BTW, I'm in Lonon (just down the road from you)
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  #4  
Old 04-16-2011, 08:33 AM
jorton jorton is offline
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Join Date: Jul 2005
Location: Canada
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Here is my USPS shipping info from my HD300 last October. About two weeks, but I am on Vancouver Island so it may take a bit longer going accross Canada after Customs like Stuckless said.

Isn't it Murphy's Law that usually about the time you start to question when it will arrive it comes the next day


Shipment Activity Location Date & Time
--------------------------------------------------------------------------------
Delivered Abroad CANADA 10/22/10 4:48pm

Out of Foreign Customs CANADA 10/20/10 1:23pm

Into Foreign Customs CANADA 10/18/10 11:29am

Arrived Abroad CANADA 10/18/10 11:29am

International Dispatch ISC LOS ANGELES CA (USPS) 10/15/10 12:54am

Arrival

Electronic Shipping Info Recieved 10/09/10

Last edited by jorton; 04-16-2011 at 08:39 AM.
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  #5  
Old 04-16-2011, 10:35 AM
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Fonceur Fonceur is offline
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Location: DDO, QC
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It's funny that someone sent me a second hand HD100 from Israel, through regular post and it took about the same time...

It went from the MISSISSAUGA custom review, straight to "Item out for delivery" 5 days later, without the Ontario --> Quebec itinerary...
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  #6  
Old 04-18-2011, 09:53 PM
wayner wayner is offline
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Quote:
Originally Posted by jorton View Post
Isn't it Murphy's Law that usually about the time you start to question when it will arrive it comes the next day
Unfortunately that ploy didn't work since it didn't show up today.
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Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
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  #7  
Old 04-18-2011, 10:43 PM
neurocis neurocis is offline
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Join Date: Jul 2009
Location: Kelowna, BC, Canada
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I too notice long shipping times to Kelowna, BC, most of the package time spent "in customs". I typically see 3 weeks from order to delivery with usually 10 days sitting "in customs". Makes me wonder if Sage does not properly document the shipment for CCA.

And my other gripe is $23USD shipping for a single wireless USB adapter!!!
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  #8  
Old 04-19-2011, 06:05 PM
wayner wayner is offline
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It arrived today - two weeks total from Laguna Beach to Scarborough.
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New Server - Sage9 on unRAID 2xHD-PVR, HDHR for OTA
Old Server - Sage7 on Win7Pro-i660CPU with 4.6TB, HD-PVR, HDHR OTA, HVR-1850 OTA
Clients - 2xHD-300, 8xHD-200 Extenders, Client+2xPlaceshifter and a WHS which acts as a backup Sage server
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  #9  
Old 05-27-2011, 09:02 AM
j3rt j3rt is offline
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Mine have all been about 2 weeks.
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