"unable to get metadata"

[stuckless]

Originally Posted by soulprops77

I've done this and BMT still defaults to tmdb3 which doesn't work for me for some reason.

Is there anything else that I can do?

Thanks,
Chris

When you change it to tmdb, it shows up as tmdb3?

Make sure you have latest Phoenix installed as well, since tmdb defaulted to tmdb3 for one release, but then i had to roll it back in another release because of issues.

[wayner]

By Phoenix do you mean the Phoenix Core services, Phoenix API or just plain Phoenix?

[wayner]

So I upgraded the Phoenix Core services and the API. But I still get a fail for TMDB. But IMDB seems to work and TVDB works for TV shows. Any idea or logs that I can post? FYI - I am able to access the TMDB web site.

[stuckless]

Originally Posted by wayner

So I upgraded the Phoenix Core services and the API. But I still get a fail for TMDB. But IMDB seems to work and TVDB works for TV shows. Any idea or logs that I can post? FYI - I am able to access the TMDB web site.

Yeah, but "Phoenix" I did mean the Phoenic Core (which will install Phoenix API, but not UI).

If you shut down sagetv, clean out the logs/ directory, and then start sagetv, and then do a test, and send me the logs (specifically the phoenix.log) from the logs directory.

email to metadatatools at gmail dot com.

[wayner]

Ok I rebooted the PC and it looks like TVDB works, as does IMDB but TMDB does not.

Here is the log for the failed lookup: (is this enough or do you need the entire log?)

2013-06-21 10:23:00,522 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:00,659 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:00,666 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:00,691 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:01,967 [29531006@qtp-12900351-1] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:01,987 [29531006@qtp-12900351-1] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:01,990 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:02,015 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:02,021 [6024450@qtp-12900351-2] WARN  sagex.phoenix.fanart.AdvancedFanartMediaRequestHandler - Fanart Failed: 404; Fanart not found
2013-06-21 10:23:09,049 [6024450@qtp-12900351-2] INFO  sagex.phoenix.metadata.MetadataManager - search(): tmdb; SearchQuery [type=MOVIE, fields={QUERY: Capote,YEAR: null,}, hints=Hints [hints={update_fanart: true,update_metadata: true,scan_missing_metadata: true,scan_subfolders: true,import_tv_as_recording: false,}]]
2013-06-21 10:23:09,049 [6024450@qtp-12900351-2] INFO  sagex.phoenix.metadata.MetadataManager - Searching: Capote using TheMovieDBMetadataProvider[MetadataProviderInfo [id=tmdb, fanartId=tmdb, mediaTypes=[MOVIE], name=themoviedb.org]]
2013-06-21 10:23:09,049 [6024450@qtp-12900351-2] INFO  sagex.phoenix.metadata.provider.tmdb.TheMovieDBMetadataProvider - Fetching tmdb url: http://api.themoviedb.org/2.1/Movie.search/en/xml/d4ad46ee51d364386b6cf3b580fb5d8c/Capote
2013-06-21 10:23:21,052 [6024450@qtp-12900351-2] WARN  sagex.phoenix.metadata.provider.tmdb.TheMovieDBMetadataProvider - Failed to parse/search using url: http://api.themoviedb.org/2.1/Movie.search/en/xml/d4ad46ee51d364386b6cf3b580fb5d8c/Capote
java.net.UnknownHostException: api.themoviedb.org
	at java.net.PlainSocketImpl.connect(Unknown Source)
	at java.net.SocksSocketImpl.connect(Unknown Source)
	at java.net.Socket.connect(Unknown Source)
	at sun.net.NetworkClient.doConnect(Unknown Source)
	at sun.net.www.http.HttpClient.openServer(Unknown Source)
	at sun.net.www.http.HttpClient.openServer(Unknown Source)
	at sun.net.www.http.HttpClient.<init>(Unknown Source)
	at sun.net.www.http.HttpClient.New(Unknown Source)
	at sun.net.www.http.HttpClient.New(Unknown Source)
	at sun.net.www.protocol.http.HttpURLConnection.getNewHttpClient(Unknown Source)
	at sun.net.www.protocol.http.HttpURLConnection.plainConnect(Unknown Source)
	at sun.net.www.protocol.http.HttpURLConnection.connect(Unknown Source)
	at sun.net.www.protocol.http.HttpURLConnection.getInputStream(Unknown Source)
	at sagex.phoenix.util.url.CachedUrl.cache(CachedUrl.java:157)
	at sagex.phoenix.util.url.CachedUrl.getUrl(CachedUrl.java:142)
	at sagex.phoenix.util.url.CachedUrl.getInputStream(CachedUrl.java:200)
	at sagex.phoenix.metadata.provider.tmdb.TheMovieDBSearchParser.addResults(TheMovieDBSearchParser.java:62)
	at sagex.phoenix.metadata.provider.tmdb.TheMovieDBSearchParser.getResults(TheMovieDBSearchParser.java:82)
	at sagex.phoenix.metadata.provider.tmdb.TheMovieDBMetadataProvider.search(TheMovieDBMetadataProvider.java:59)
	at sagex.phoenix.metadata.MetadataManager.search(MetadataManager.java:285)
	at org.jdna.bmt.web.server.BrowsingServicesImpl.searchForMetadata(BrowsingServicesImpl.java:453)
	at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
	at sun.reflect.NativeMethodAccessorImpl.invoke(Unknown Source)
	at sun.reflect.DelegatingMethodAccessorImpl.invoke(Unknown Source)
	at java.lang.reflect.Method.invoke(Unknown Source)
	at com.google.gwt.user.server.rpc.RPC.invokeAndEncodeResponse(RPC.java:569)
	at com.google.gwt.user.server.rpc.RemoteServiceServlet.processCall(RemoteServiceServlet.java:208)
	at com.google.gwt.user.server.rpc.RemoteServiceServlet.processPost(RemoteServiceServlet.java:248)
	at com.google.gwt.user.server.rpc.AbstractRemoteServiceServlet.doPost(AbstractRemoteServiceServlet.java:62)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:727)
	at javax.servlet.http.HttpServlet.service(HttpServlet.java:820)
	at org.mortbay.jetty.servlet.ServletHolder.handle(ServletHolder.java:502)
	at org.mortbay.jetty.servlet.ServletHandler.handle(ServletHandler.java:389)
	at org.mortbay.jetty.security.SecurityHandler.handle(SecurityHandler.java:216)
	at org.mortbay.jetty.servlet.SessionHandler.handle(SessionHandler.java:181)
	at org.mortbay.jetty.handler.ContextHandler.handle(ContextHandler.java:765)
	at org.mortbay.jetty.webapp.WebAppContext.handle(WebAppContext.java:417)
	at org.mortbay.jetty.handler.ContextHandlerCollection.handle(ContextHandlerCollection.java:230)
	at org.mortbay.jetty.handler.HandlerCollection.handle(HandlerCollection.java:114)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.handler.rewrite.RewriteHandler.handle(RewriteHandler.java:230)
	at org.mortbay.jetty.handler.HandlerWrapper.handle(HandlerWrapper.java:152)
	at org.mortbay.jetty.Server.handle(Server.java:326)
	at org.mortbay.jetty.HttpConnection.handleRequest(HttpConnection.java:534)
	at org.mortbay.jetty.HttpConnection$RequestHandler.content(HttpConnection.java:879)
	at org.mortbay.jetty.HttpParser.parseNext(HttpParser.java:747)
	at org.mortbay.jetty.HttpParser.parseAvailable(HttpParser.java:212)
	at org.mortbay.jetty.HttpConnection.handle(HttpConnection.java:404)
	at org.mortbay.io.nio.SelectChannelEndPoint.run(SelectChannelEndPoint.java:409)
	at org.mortbay.thread.QueuedThreadPool$PoolThread.run(QueuedThreadPool.java:520)
2013-06-21 10:23:21,052 [6024450@qtp-12900351-2] WARN  sagex.phoenix.metadata.provider.tmdb.TheMovieDBMetadataProvider - TMDB Search for SearchQuery [type=MOVIE, fields={QUERY: Capote,YEAR: null,}, hints=Hints [hints={update_fanart: true,update_metadata: true,scan_missing_metadata: true,scan_subfolders: true,import_tv_as_recording: false,}]] returned no results.
2013-06-21 10:23:21,053 [6024450@qtp-12900351-2] INFO  sagex.phoenix.metadata.MetadataManager - No good matches for Capote will try other providers if available.