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Search: Posts Made By: rkulagow
Forum: SageTV EPG Service 03-18-2019, 05:53 PM
Replies: 34
Views: 2,785
Posted By rkulagow
Maybe you can ask someone on this forum if they'd...

Maybe you can ask someone on this forum if they'd be willing to replicate the issue; they contact you through PM, you provide your postal code, they add it to their configuration and see if they're...
Forum: SageTV EPG Service 03-18-2019, 09:00 AM
Replies: 34
Views: 2,785
Posted By rkulagow
[I work for Schedules Direct] If someone...

[I work for Schedules Direct]

If someone opens a ticket with us indicating that the schedule is wrong, I pull the server-side version of the schedule and send it to the user.

If it's correct,...
Forum: SageTV EPG Service 11-20-2017, 11:53 PM
Replies: 23
Views: 2,258
Posted By rkulagow
It's entirely possible for shows to have multiple...

It's entirely possible for shows to have multiple flags. This is an upstream issue; the raw data didn't include the HDTV flag. The OP opened a ticket with us and I took it back to Gracenote. The...
Forum: SageTV EPG Service 11-08-2017, 09:27 AM
Replies: 7
Views: 1,426
Posted By rkulagow
For the OP, please open a ticket at the Schedules...

For the OP, please open a ticket at the Schedules Direct website for this lineup (not the forum - the website where you signed up for service) so that we can check what's happening.
Forum: SageTV EPG Service 11-02-2017, 07:17 PM
Replies: 14
Views: 897
Posted By rkulagow
https://github.com/SchedulesDirect/JSON-Service/wi...

https://github.com/SchedulesDirect/JSON-Service/wiki/API-20141201#getting-status

"lastDataUpdate": "2015-04-17T03:36:24Z",
Forum: SageTV EPG Service 11-02-2017, 08:58 AM
Replies: 14
Views: 897
Posted By rkulagow
The current "status" call indicates when the last...

The current "status" call indicates when the last update happened; it's a very lightweight call, so the client can determine if it even needs to go through the process of checking hashes for...
Forum: SageTV EPG Service 11-01-2017, 08:49 PM
Replies: 14
Views: 897
Posted By rkulagow
Please open a ticket anyway so that I can check...

Please open a ticket anyway so that I can check the affected stationID.
Forum: SageTV EPG Service 11-01-2017, 08:11 PM
Replies: 14
Views: 897
Posted By rkulagow
[I work for Schedules Direct] Did you open a...

[I work for Schedules Direct]

Did you open a ticket with us? We had 2 tickets open this afternoon about the Schedules Direct guide data not having the World Series game, but in both instances the...
Forum: SageTV EPG Service 10-09-2017, 10:42 PM
Replies: 5
Views: 571
Posted By rkulagow
Also, please open tickets at the Schedules Direct...

Also, please open tickets at the Schedules Direct website sooner rather than later. I don't always monitor forums of applications that use Schedules Direct, and tickets on our tracker have a...
Forum: SageTV EPG Service 10-09-2017, 10:40 PM
Replies: 5
Views: 571
Posted By rkulagow
We've been adding TheTVDB metadata to our...

We've been adding TheTVDB metadata to our programs, so the MD5 has been changing, and therefore a lot of local caches have been refreshing.

Now that we've seen the surge, Amazon makes it simple to...
Forum: SageTV EPG Service 10-09-2017, 09:52 PM
Replies: 5
Views: 571
Posted By rkulagow
We've swapped in larger servers; can you let me...

We've swapped in larger servers; can you let me know if you're still having issues?
Forum: SageTV EPG Service 10-06-2017, 04:51 PM
Replies: 29
Views: 1,988
Posted By rkulagow
I found the issue; it's on our side. The lineup...

I found the issue; it's on our side. The lineup is fixed. I need to add some additional error checking.
Forum: Batch Metadata Tools 10-05-2017, 10:22 AM
Replies: 4
Views: 723
Posted By rkulagow
Please open a ticket at the Schedules Direct...

Please open a ticket at the Schedules Direct website and include the programID (EP012345566787 or whatever) so that I can check the raw server data.
Forum: The SageTV Community 10-03-2017, 08:22 PM
Replies: 20
Views: 1,984
Posted By rkulagow
Since the cableco has to get permission of the...

Since the cableco has to get permission of the local government to put wires up, if you really, really care, you could ask "your" local city hall and see if when they negotiated pole rights, if they...
Forum: The SageTV Community 10-03-2017, 05:58 PM
Replies: 20
Views: 1,984
Posted By rkulagow
You may want to inquire about "lifeline" Internet...

You may want to inquire about "lifeline" Internet service. I set that up for a neighbor of mine; she was in her 80's and didn't need anything more than reliable Internet connectivity for email and...
Forum: SageTV v9 Customizations 09-26-2017, 10:33 PM
Replies: 2
Views: 603
Posted By rkulagow
[I work for Schedules Direct] I don't think...

[I work for Schedules Direct]

I don't think I've seen a ticket opened with us yet, but if you do, please reference that the discussion started in the SageTV forum so that I can correlate, and...
Forum: SageTV EPG Service 09-22-2017, 06:36 PM
Replies: 9
Views: 883
Posted By rkulagow
The lineup was incorrectly marked as deleted;...

The lineup was incorrectly marked as deleted; I've reset it and will dig into why we (Schedules Direct) thought that it was no longer valid.
Forum: SageTV EPG Service 08-06-2017, 03:10 PM
Replies: 5
Views: 865
Posted By rkulagow
Schedules Direct provides rating information: ...

Schedules Direct provides rating information:


{
"programID": "MV000000010000",
"titles": [{
"title120": "Second-Hand Hearts"
}],
"descriptions": {
"description100": [{
Forum: SageTV EPG Service 07-17-2017, 01:09 PM
Replies: 37
Views: 3,071
Posted By rkulagow
It's not.

It's not.
Forum: SageTV EPG Service 07-10-2017, 02:23 PM
Replies: 20
Views: 1,247
Posted By rkulagow
I've opened a ticket with our upstream.

I've opened a ticket with our upstream.
Forum: SageTV EPG Service 07-10-2017, 10:23 AM
Replies: 20
Views: 1,247
Posted By rkulagow
I'm not a sports person. What's the question?

I'm not a sports person. What's the question?
Forum: SageTV EPG Service 06-24-2017, 10:53 PM
Replies: 465
Views: 122,646
Posted By rkulagow
We (Schedules Direct) do send reminder emails,...

We (Schedules Direct) do send reminder emails, and we don't auto-renew.
Forum: SageTV EPG Service 06-24-2017, 09:00 PM
Replies: 14
Views: 1,234
Posted By rkulagow
enternoescape - that just shows you how stale the...

enternoescape - that just shows you how stale the code is. It's a feature that we implemented as a black-box (because I have no satellite equipment), and no one uses it. I've requested developers...
Forum: SageTV EPG Service 06-24-2017, 08:50 PM
Replies: 14
Views: 1,234
Posted By rkulagow
In some areas of the world it's easier to just...

In some areas of the world it's easier to just put in the lineupID if it's known. For example, because of how postal code coverage works in places like the UK, your "best" transmitter (as known by...
Forum: SageTV EPG Service 06-22-2017, 01:31 AM
Replies: 465
Views: 122,646
Posted By rkulagow
If it walks like a feature request, and quacks...

If it walks like a feature request, and quacks like a feature request...

Please post a message to http://forums.schedulesdirect.org/viewforum.php?f=17

so that we can discuss it there, and I can...
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