HD200 - Playon - Netflix & Hulu import file issues - FIXED!

[Crunch]

EDIT 14th March 2009. MY Queue (and other files) now showing and working in Netflix and Hulu via Playon.

Seasons Greetings. Well after a crazy few 'PVR' weeks my wife decided I could try the new HD200. If you have read my other posts over the last few weeks you would wonder why. Christmas spirit I guess

So I hooked up my HD200 to Sage6.5.5 and installed latest beta on HD200.
Works fine as extender. No issues there at all.

In stand alone I have been trying Hulu and my Netflix Hulu accounts. Not good results.
SageTV replied to my helpdesk ticket saying they don't support Playon, so that is a downer as I thought it would be one area to make unit more atractive to all. I don't see much on the form about Playon and getting it working, other than some have luck and some have similar issues with all being displayed.
Edit

Reading my ticket again I may have been a bit harsh on SageTv helpdesk.. as the hopefull words in the email are "at this time". So maybe tomorrow

Playon says my logs show files were correctly called/requested and is a HD200 issue.
My problems via Playon.
- Not getting all the movies in my Queue from Netflix.
- Some of the movies I do get from Netflix are not a media file (size 0.5kb)
(movies in a folder from Netflix seem to have all the movie file OK)
- Hulu Same issue one file is playable the others are not.

Any ideas?
If no support for this via SatgeTV, is it going to be possible via community?

[Brent]

Are your issues mostly with Netflix via Playon?

From your screen-shots, your having more luck than me. Netflix for me only shows a single video and it isn't even one in my queue.

Hulu works great for me although I think the UI stinks. Is this something that can be handled with help from the user community? Probably, but I haven't seen any of the capable user devs working on it yet at least.

Playon is one of those features that we (the users) just found out worked due to the UPnP support, not something SageTV advertised or anything so that's where that "we don't support it" comment came from. I think it will get better in time though.

My hope is that we get some kind of more "official" support for Hulu, Netflix or Amazon Unbox eventually from SageTV. That would be so much better.

[Crunch]

Originally Posted by Brent

Are your issues mostly with Netflix via Playon?

Yes I am wanting to use HD200 via Playon to view mainly Netflix but found Hulu has some material we will watch as well. My thought is if there is a program 'Playon' that for $30 can do all it says then why would I try and get netflix via the MC route with the hoops neede to get Netflix on an extender.

Reading my ticket again I may have been a bit harsh on SageTv helpdesk.. as the hopefull words in the email are "at this time". So maybe tomorrow

The email from SageTV

Kevin,

Sorry for the delay in getting back to you. Unfortunately we don't support Netflix playback on the HD200 at this time. I believe some users have gotten it to work using playon, but we have not tested that here.

Thanks,

[Brent]

I paid the $30 to Playon just so I could "play" with it in the HD200 - knowing it isn't quite there yet. One other thing we (me included) need to do is submit our trouble report to the folks at Playon and see if we can get any traction from that end as well.

[simonen]

I have received the same response from Sage support. When I bought the HD200, I somehow had it in my head that Netflix was working, so I was frustrated to say the least.

MediaMall told me that they cannot help me, partly because they do not have an HD200 to test out, and I suspect that most of their development time now is try to bring support to the Wii for next year.

[Crunch]

Has anyone had more luck with PlayOn. They have gone to release stage and after this week its $10 more. They say they are working on Wii option. Would be a shame that I get to use my Wii for Netflix &Hulu via PlayOn before my HD200. I hope Sage is not putting all its eggs in one basket!

I like the option that PlayOn plays both Hulu and Netfix.

I saw this post from Brent on 24 Jan saying it works. But maybe I missed something I need to do.
http://forums.sagetv.com/forums/show...23&postcount=8

Originally Posted by Brent

What are you asking for here? PlayOn works in SageTV HD200 already (Netflix doesn't work but Hulu does). Matter of fact I watched the first episode of this seasons BSG last night on my HD200 and it looks pretty darn good.

PlayOn in general stinks though imo.

Can't wait for Hulu support in all of SageTV.

I have no problems going to my computer to set up my queue for Hulu or Netflix. I think it is faster and eaiser to spend 10 minutes at the computer to make my choices then in front of the TV. So I am not concerned about not having the browser choice via the HD200. Currently I can tell the wife to jump online when she has a moment and sort her netfix instant queue. She can even do it at work if she wants.

I still have the same issues as in the images posted above. It seems to be fine with a few files showing and others not playable.

I did get to play all 9 of the 'Legend of the Seeker' shows. Had no FF or Rew only play and pause. ( I see it looks like #10 is up)

Shame to have HD200 sitting here doing little. There doesn't seem to be a lot coming out about any time frame for any of the 'solo' options to be available.

[Crunch]

Could some one from SageTv tell me what gives with PlayOn or Hulu.

Once again I read yesterday in a post that PlayOn works with HD200.

Originally Posted by Brent

I'm not sure what features you're missing on the HD100 versus the HD200 at this point. Hulu isn't available on any of SageTV yet (except for PlayOn in Standalone-mode for HD200) so for now we're in the wait-and-see mode for now.

I'll bet Hulu will be available on the HD200, HD100 and all SageTV PCs and Clients. Don't know for sure yet, but that's my bet.

But for me it has issues as seen in the screen shots.

Is there settings inside my HD200 I need to be playing with?

Why can't I find a thread updating what is happening with PlayOn or the Hulu function, considering I read a post where it was displayed at some show?

Crunch

[Brent]

Originally Posted by Crunch

Could some one from SageTv tell me what gives with PlayOn or Hulu.

I'm not from SageTV, but I can tell you that SageTV does not officially support PlayOn and PlayOn doesn't officially support the HD200.

Once again I read yesterday in a post that PlayOn works with HD200.

It does happen to work for me except for Netflix streaming.

But for me it has issues as seen in the screen shots.

Is there settings inside my HD200 I need to be playing with?

I have occasional issues with Hulu playback - it is NOT ideal and PlayOn isn't the greatest. Still, I've watched several shows via PlayOn/Hulu on the HD200 with success.

Why can't I find a thread updating what is happening with PlayOn or the Hulu function, considering I read a post where it was displayed at some show?

Your best bet is to start with the PlayOn forums. I think any hope for it to work better has to start there. I could be wrong, but I doubt there's much SageTV can or will do to make PlayOn work better on the HD200.

I really think the SageTV support discussed at CES will be a lot better for SageTV users then PlayOn will be.

[paulbeers]

I can vouch for the fact that PlayOn / Hulu works just fine on the HD200 in stand alone mode. I just watched the first two episodes of Doogie Howser MD on it (I was just testing it out). I should state that the best way I found to use it, is to just put shows in your Hulu queue then find the "My Queue" option and there they are.....

[Crunch]

Originally Posted by paulbeers

I can vouch for the fact that PlayOn / Hulu works just fine on the HD200 in stand alone mode. I just watched the first two episodes of Doogie Howser MD on it (I was just testing it out). I should state that the best way I found to use it, is to just put shows in your Hulu queue then find the "My Queue" option and there they are.....

That is all I did, put the movies I want in my queue and then ran HD200 in standalone mode. So what is wrong with my HD200? because PlayOn say thier check of the log shows my files were called but it seems not dished up correctly by HD200. you can see from images above. For example 'Thunderbirds' is now in my queue but shows up not playable like in the images above. Also can you use ffwd and rew? I can only use pause and play. Does Thunderbirds play for you?
Thanks.

[gplasky]

Originally Posted by Crunch

That is all I did, put the movies I want in my queue and then ran HD200 in standalone mode. So what is wrong with my HD200? because PlayOn say thier check of the log shows my files were called but it seems not dished up correctly by HD200. you can see from images above. For example 'Thunderbirds' is now in my queue but shows up not playable like in the images above. Also can you use ffwd and rew? I can only use pause and play. Does Thunderbirds play for you?
Thanks.

What version of the firmware are you running on your HD200?

Gerry