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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 02-19-2021, 10:50 AM
CptKirk CptKirk is offline
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Join Date: Sep 2010
Posts: 167
No Data after power outage

Hi folks,

I live in Houston, TX and we've had some problems over the last week that you might have heard about...

I was without power and internet for about 3 days. I've had uninterrupted power for about a day now.

In SageTV when I look at the guide it shows "No Data" on every channel. If I select a channel it will still tune though.

The web interface shows:

Quote:
Program Guide:
Last EPG Update: Feb 16, 2031 2:51:44 AM

Next EPG Update In: 87568.08hrs
I've logged into my account at Schedules Direct and everything looks ok there. I submitted a ticket with them as well

Any suggestions?
__________________
SageTV running on: Win7 SP1 64 Pro
SageTV 9.1.9.778 (32 bit)
Java 1.7.0_80 (32 bit)
OpenDCT 0.5.29 (Comcast Music channels set to FFmpeg)
Clients: HD300 (x2)
HDHR3-CC Prime 20190621 (Comcast CableCard) - 3 Tuners
Hauppauge 1950 STB SD (USB-UIRT Zone 1)
Hauppauge 1950 STB SD (USB-UIRT Zone 2)
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  #2  
Old 02-19-2021, 12:06 PM
KeithAbbott KeithAbbott is online now
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Join Date: Oct 2009
Location: Southeastern Michigan
Posts: 1,161
Can you force an EPG update via the SageTV web interface?
__________________
Server: MSI Z270 SLI Plus ATX Motherboard, Intel i7-7700T CPU, 32GB Memory, unRAID 6.9.2, SageTV & OpenDCT Dockers
Tuners: 2 x SiliconDust HDHomeRun Prime Cable TV Tuners
Clients: Multiple HD300 Extenders, Multiple Fire TV Stick 4K w/MiniClient
Miscellaneous: Multiple Sony RM-VLZ620 Universal Remote Controls
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  #3  
Old 02-19-2021, 06:26 PM
Tiki's Avatar
Tiki Tiki is offline
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Join Date: Feb 2005
Location: Southwest Florida, USA
Posts: 1,956
2031?
Sounds like system clock date/time is it was messed up.
__________________
Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM
Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2)
,USBUIRT (multi-zone)
Source:
Comcast/Xfinity X1 Cable
Primary Client: Server Other Clients: (1) HD200, (1) HD300
Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE,
HDHR, HVR-2250, HD-PVR
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  #4  
Old 02-19-2021, 06:51 PM
CptKirk CptKirk is offline
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Join Date: Sep 2010
Posts: 167
Yes, the system clock was messed up. I noticed that when I booted up the first time yesterday. So that was fixed. I just double-checked now.

System date is 2/19/2021, but when I go back to the web interface and refresh it, it still says Feb 16, 2031.

All the hardware has been power cycled (HD300, HDHomeRun, SageTV Server).

In SageTV if I go to Setup-System Information it shows correctly as Feb 19, 2021. So something strange in the date that the web interface/EPG scan is showing.

I opened my Sage.properties file (attached) and something bonkers has happened with the scanning. Never seen my Sage.properties file looking like this.


Also, when I'm on the home page of the SageTV Web Interface there is no button or link to tell it to force a scan. That was one of the first things I thought of doing but I do not see it.
Attached Files
File Type: zip Sage.zip (113.8 KB, 25 views)
__________________
SageTV running on: Win7 SP1 64 Pro
SageTV 9.1.9.778 (32 bit)
Java 1.7.0_80 (32 bit)
OpenDCT 0.5.29 (Comcast Music channels set to FFmpeg)
Clients: HD300 (x2)
HDHR3-CC Prime 20190621 (Comcast CableCard) - 3 Tuners
Hauppauge 1950 STB SD (USB-UIRT Zone 1)
Hauppauge 1950 STB SD (USB-UIRT Zone 2)

Last edited by CptKirk; 02-19-2021 at 07:00 PM.
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  #5  
Old 02-19-2021, 09:53 PM
Striker:WG Striker:WG is offline
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Join Date: Oct 2008
Posts: 367
what URL are you accessing the menu through? The desktop version should be accessible at:

http://SageServerIP:8080/sage/Home

In the "Program Guide:" section, there should be a link [Force EPG update].

If that isn't there, maybe try removing your sources and go through setting them up again to rebuild the guide and schedules direct info?
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  #6  
Old 02-19-2021, 10:09 PM
Tiki's Avatar
Tiki Tiki is offline
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Join Date: Feb 2005
Location: Southwest Florida, USA
Posts: 1,956
If you search this forum there are instructions somewhere to delete a couple of files to force Sage to re-download the SchedulesDirect data. I think one was called md5hash or something like that. I suspect that since the date was screwed up Sage wont check for new data for a long time otherwise.
__________________
Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM
Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2)
,USBUIRT (multi-zone)
Source:
Comcast/Xfinity X1 Cable
Primary Client: Server Other Clients: (1) HD200, (1) HD300
Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE,
HDHR, HVR-2250, HD-PVR
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  #7  
Old 02-19-2021, 11:14 PM
wnjj wnjj is offline
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Join Date: Jan 2009
Posts: 1,374
Look for wizard/last_maintenance in sage.properties. It probably got set to a far future time and is what controls the next EPG update. Shut down, set it to zero and start up again.

Scratch that. I just looked in your properties file and the converted time of 1613702908864 works out to Feb 18 at 6:48pm

To force another EPG update, just disable then re-enable any one channel on any tuner in the tuner setup.
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Last edited by wnjj; 02-19-2021 at 11:23 PM.
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  #8  
Old 02-19-2021, 11:32 PM
CptKirk CptKirk is offline
Sage Advanced User
 
Join Date: Sep 2010
Posts: 167
Did some more searching on the site and just did the following:

1. Stopped the SageTV Service
2. Deleted sdmd5prog and sdmd5sched from my SageTV directory
3. In my Sage.properties file I looked for all of the “*/expanded_until” entries and set them to 0 (wnjj: found that from you in another post)
4. Restarted the SageTV Service
5. Open SageTV web interface. Don't see anything that will let me force an update.

Zip file has a screenshot of my web interface, sage.properties, sagetv_0.txt

AND....

After posting this I went to the TV, turned it on, went to the guide and all the stations were showing the correct guide data. No more 'No Data' shown.
Attached Files
File Type: zip Sage.zip (216.4 KB, 24 views)
__________________
SageTV running on: Win7 SP1 64 Pro
SageTV 9.1.9.778 (32 bit)
Java 1.7.0_80 (32 bit)
OpenDCT 0.5.29 (Comcast Music channels set to FFmpeg)
Clients: HD300 (x2)
HDHR3-CC Prime 20190621 (Comcast CableCard) - 3 Tuners
Hauppauge 1950 STB SD (USB-UIRT Zone 1)
Hauppauge 1950 STB SD (USB-UIRT Zone 2)

Last edited by CptKirk; 02-19-2021 at 11:38 PM.
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