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Old 07-13-2008, 07:45 PM
jredwine2857 jredwine2857 is offline
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Join Date: Nov 2006
Posts: 69
Exclamation SYBA USB to Serial Adapters losing connection

I have two SYBA USB to Serial Adapters that are used for controlling my DTV receivers. They have worked well now for several years until recently. I have one on COM3 and one on COM6. The one on COM6 just disappears from Device Manager completely. I simply unplug and replug and it shows back up again and works for several weeks. I always know when it breaks as the channels wont change. Anyone else had this issue? It's def a windows issue, and not a Sage issue. I have another 2 spare SYBA adapters and have tried different ones with the same result. So apparently it is a software issue with Windows. (Shocker!) Any help is appreciated!
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Old 07-27-2008, 08:05 PM
jredwine2857 jredwine2857 is offline
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Join Date: Nov 2006
Posts: 69
A little more info

Ok, I have noticed a pattern to this now. Whenever I schedule something to be recorded COM5 goes out and Sage is unable to control the receiver again until I pull and reset the USB adapter. Here is what I see in the logs: (Just looks like Sage doesn't see COM5, and it likely should not as it disappears from Device Manager in Windows XP)

Sun 7/27 18:00:54.158 NOTHING TO RECORD FOR NOW...
Sun 7/27 18:00:54.158 Change in record to another show. Entering device record mode. - NOW
Sun 7/27 18:00:54.159 Seeker.startRecord(Hauppauge WinTV PVR PCI II Capture #3 A[1492451,1492364,"The Proud Family",18279@0727.17:00,120], currTime=Sun 7/27 18:00:54.153) currRecord=null switch=false
Sun 7/27 18:00:54.159 Setting up MMC video for recording new show & tuning channel conn=Hauppauge WinTV PVR PCI II Capture #3 S-Video
Sun 7/27 18:00:54.160 Using quality setting "Great" for recording
Sun 7/27 18:00:54.176 VideoStorage for new file: C:\Program Files\SageTV\SageTV\Video - Use All
Sun 7/27 18:00:54.177 MediaFile created subfile:C:\Program Files\SageTV\SageTV\Video\TheProudFamily-1492451-0.mpg MediaFile[id=1548755 A[1492451,1492364,"The Proud Family",18279@0727.17:00,120] host=sage encodedBy=Hauppauge WinTV PVR PCI II Capture #3 Great format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 720x480 4:3 3800 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps]]]
Sun 7/27 18:00:54.180 Added:MediaFile[id=1548755 A[1492451,1492364,"The Proud Family",18279@0727.17:00,120] host=sage encodedBy=Hauppauge WinTV PVR PCI II Capture #3 Great format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 720x480 4:3 3800 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps]] C:\Program Files\SageTV\SageTV\Video\TheProudFamily-1492451-0.mpg, Seg0[Sun 7/27 18:00:54.176-Wed 12/31 19:00:00.000]]
Sun 7/27 18:00:54.182 Seeker channel string=292
Sun 7/27 18:00:54.223 Could not open COM5
Sun 7/27 18:00:54.223 ERROR Cannot open serial port for DTV control: COM5
Sun 7/27 18:00:54.226 setEncodingProperties0 51105800 Great


I am thinking maybe java or Sage is causing an exception that is not logged that is causing the USB/Serial adapter to get dropped from Windows.

I am seeing the following java errors logged: (Not sure what they mean though)

Sun 7/27 18:03:16.132 Exception in the MiniUIClientReceiver of: java.io.EOFException
Sun 7/27 18:03:16.132 Error with MiniPlayer, closing UI: java.io.EOFException


Any ideas??? Thanks!
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Old 03-02-2010, 11:00 PM
jredwine2857 jredwine2857 is offline
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Posts: 69
Resurrect the dead thread!!! Just saw I never posted the fix. I'll give this thread some finality in case it helps someone else. The fix......run malwarbytes and combofix! F&*&'n spyware!! Not had a problem since.
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