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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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Old 01-23-2009, 04:21 PM
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TheraEdge TheraEdge is offline
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HD200 TV Playback Problem

Has anyone else had a problem with playing back TV on their HD200 extender? I have been using mine for about 2 weeks with no big issues, and last night I left the room to go do something right at the end of playing back a recorded Colbert Report and when I came back and tried to watch the next show it hung for a little bit, then the progress bar started running but the playback was just a black screen, no picture, no sound or anything. I could still use all the commands and pull up the progress bar and apparently it thought it was playing because it kept counting up.

I am running S-video out to an SD TV right now, and Analog audio. The server is running Beta v6.5.6.200. It is a 2.2Ghz Athlon XP with 1.5GB Ram and 4 ATA100 hard drives.

I tried to just restart the extender first by turning the power on and off, that didn't work. Next tried to restart the server computer, that didn't work. Finally had to do a reset on the extender, which cleared the problem.

Not sure what happened, as in the extender I could still navigate all the menus, change settings and delete shows etc...but playback was just a blank screen. On the server I could actually watch the shows so it didn't seem to be a problem there.

Just wondered if anyone else had this problem, and thought I would share my results.

Thanks.
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Old 01-24-2009, 02:14 PM
FreshOne FreshOne is offline
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Quote:
Originally Posted by TheraEdge View Post
the progress bar started running but the playback was just a black screen, no picture, no sound or anything. I could still use all the commands and pull up the progress bar and apparently it thought it was playing because it kept counting up.

Not sure what happened, as in the extender I could still navigate all the menus, change settings and delete shows etc...but playback was just a blank screen. On the server I could actually watch the shows so it didn't seem to be a problem there.
I have the EXACT same problem with my setup ever since I installed my HD200 and Sage server at the end of Dec. I have a support case open with Sage and the developers are examining the logs. As I installed the HD200 and Sage server all at once, I have no idea where the problem lies.

My TV files are Cable QAM HD files recorded to the Sage server from a HDHomeRun unit. They playback fine on the SageTV server using the SageTV app. They playback fine on the SageTV server using Windows Media Player or MPC player. They also playback fine using the HD200 in Standalone mode, which proves the HD200 has the ability to play them.

However, having to use standalone mode and manually mark programs watched on the server before watching them is VERY clunky and has a WAF of almost 0. However, it is the only way I have of watching recorded TV with my Sage Extender bundle

Attempting to playback these SAME TV files using the HD200 in Extender mode results in a blank screen and no audio (but just like you the progress bar and pause, skip, etc works).

I encourage you to contact SageTV support, so they have another data-point to track the issue down.

Last edited by FreshOne; 01-24-2009 at 02:22 PM.
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Old 01-25-2009, 10:15 AM
mwhittaker1024 mwhittaker1024 is offline
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Originally Posted by FreshOne View Post
I have the EXACT same problem with my setup ever since I installed my HD200 and Sage server at the end of Dec. I have a support case open with Sage and the developers are examining the logs. As I installed the HD200 and Sage server all at once, I have no idea where the problem lies.

My TV files are Cable QAM HD files recorded to the Sage server from a HDHomeRun unit. They playback fine on the SageTV server using the SageTV app. They playback fine on the SageTV server using Windows Media Player or MPC player. They also playback fine using the HD200 in Standalone mode, which proves the HD200 has the ability to play them.

However, having to use standalone mode and manually mark programs watched on the server before watching them is VERY clunky and has a WAF of almost 0. However, it is the only way I have of watching recorded TV with my Sage Extender bundle

Attempting to playback these SAME TV files using the HD200 in Extender mode results in a blank screen and no audio (but just like you the progress bar and pause, skip, etc works).

I encourage you to contact SageTV support, so they have another data-point to track the issue down.
I had a similar problem yesterday where my HD200 was doing the same thing. I was able to correct it by unplugging the HD200 & then rebooting the SageTV server. Once the server had restarted, I plugged in the HD200 and it worked fine.
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Old 01-26-2009, 08:54 PM
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TheraEdge TheraEdge is offline
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I will open up a support request if it becomes a consistent problem, but so far with my setup, it has only happened the one time. And as I said, a reset of the extender as described in the manual fixed this issue. I also just recently updated to the newest beta software v6.5.7, so not sure if that has made a difference with this issue.
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