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Old 05-07-2010, 10:43 AM
cheesyfan1 cheesyfan1 is offline
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SageTV serivce with network encoders

Hey all,

I'm currently in the process of switching from another PVR service to SageTV. So far, I'm finding that SageTV is probably a much superior program after spending just a little bit of time with it. I'm running into a little problem and hope someone out there may be able to help.

My problem is that I can't get SageTV to recognize/find network encorders if the service is running. If I stop the service, the network encoders show up in the setup and all is good but as soon as I start the service up again they are no longer availble. I suppose I could just not use the service but that's actually one of the features I like best plus if the SageTV window gets closed accidently I know that recordings will still take place. I've done a little searching through the forums here and haven't found anything that directly correlates with my issue. The best thing I've found so far is that I should delay start the service but I haven't had the chance to try that yet.

Any advice would be most appreciated.

Thanks in advance.
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Old 05-07-2010, 10:55 AM
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Skirge01 Skirge01 is offline
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Sounds like a permissions issue. What user account are you using to start the service? My guess would be "local system". If so, change it to a real user with admin access to everything, like your own user account has.
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Old 05-07-2010, 11:13 AM
cheesyfan1 cheesyfan1 is offline
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Would you do that through the Control Panel->Admin Tools->Services->SageTV?
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Old 05-07-2010, 11:21 AM
razrsharpe razrsharpe is offline
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either there or with the SageTVServiceControl.exe app (in your SageTV start menu folder)
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Old 05-07-2010, 03:08 PM
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stanger89 stanger89 is offline
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Are you running Vista or Win 7? It sounds like Sage is using a different file when you're running in service mode and thus not seeing the definition for your network encoders. Make sure you've got them defined in the right properties file.
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Old 05-07-2010, 03:28 PM
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owilsky owilsky is offline
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I'm using DVBViewer Recorder unter Win7 32bit with UAC enabled. And I use service mode running as local system. But I recommend installing SageTV outside of C:\Program Files because of UAC. I installed in C:\SageTV and have given that folder full access rights to everyone.
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Old 05-07-2010, 06:40 PM
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I'd concur that it sounds like a problem of different files being used. this would be caused by UAC, where the service is being run as a different user, so it is using the in a different VirtualStore folder. As you are early in your sage setup, I'd do as Oliver recommended, and install sage in C:\SageTV. This will completely eliminate UAC concerns in regards to sage (which is NOT UAC aware), and simplify quite a bit on the road forward.
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Old 05-07-2010, 09:54 PM
cheesyfan1 cheesyfan1 is offline
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You guys nailed it. I was editing the wrong file. Thanks for the help.
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network encoder, service

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