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  #1  
Old 07-13-2018, 01:11 PM
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MrLarkins MrLarkins is offline
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Join Date: Apr 2011
Location: Central Arkansas
Posts: 84
Crash on STOP playback

Setup works almost flawlessly. The only problem is when I STOP playback of Live TV or a video, then Sagetv crashes to desktop. My system specs should be in my signature. Any help is appreciated.
Attached Files
File Type: txt sagetv_0.txt (527.9 KB, 8 views)
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ASUS M4A79 Deluxe | AMD Phenom 9850 Black Edition | Sapphire GeForce 7750 | 52" Sharp LED LCD TV | SB Audigy2 ZS | 4GB Kingston HyperX DDR 1066 | 64GB SSD for Win7 64-bit | 1TB HDD for Local Recording | ASUS DVD Burner | Drobo 5N (3x4TB & 1x2TB) | Hauppauge WinTV-HVR-2250 (8851)
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  #2  
Old 07-13-2018, 03:34 PM
wnjj wnjj is online now
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I don't see any shows playing or a crash in that log file. If you recreate the crash, make note of the time you starting watching and the time you stopped.

I assume you're watching this on the server and running the software in user mode (i.e. not as a Windows service)?

If you're in service mode, the sagetvclient_0.txt log file shows the activity on the local client.
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  #3  
Old 07-14-2018, 06:58 AM
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MrLarkins MrLarkins is offline
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hey thanks for the reply. so this morning i restarted the pc, turned on live tv, then hit STOP playback and it crashed. the sagetv_0.txt file was over the 750KB limit for forum upload so I split it into two and have attached them both. I'm not sure what or where you are looking for, but it's all there if there is a clue as to what is happening.
Attached Files
File Type: txt sagetv_0 first half.txt (451.1 KB, 8 views)
File Type: txt sagetv_0 second half.txt (395.8 KB, 8 views)
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  #4  
Old 07-14-2018, 10:21 AM
wnjj wnjj is online now
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Looks like around 7:43 you watched something for a few seconds, right?

The last thing in the log file related to stopping is this:

Quote:
Sat 7/14 7:43:06.766 [main@10b30a7] Stopping the playback graph.
That is where Sage calls into the device driver to stop the capture device. I suspect something is going wrong in the driver and crashing there.

Are there any “hs_err_pid*” files in the sage directory? Those contain some details when a java program hard crashes.

For future reference, you can zip log files to get them to fit under the attachment limit.

Last edited by wnjj; 07-14-2018 at 10:24 AM.
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  #5  
Old 07-14-2018, 12:29 PM
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MrLarkins MrLarkins is offline
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Join Date: Apr 2011
Location: Central Arkansas
Posts: 84
Quote:
Are there any “hs_err_pid*” files in the sage directory? Those contain some details when a java program hard crashes.
There were none.

Also, I deleted all the sagetv.txt log files and restarted and got it to crash again. So it's a fresh file.

And thirdly, there were no sagetvclient_0.txt log files, so I assume that means it is not running as a windows service (not sure what the means).?.

What other log can I attach that may help?

[UPDATE]
This morning it crashed again, but for a completely different reason that I haven't noticed before. It crashed after I tried to 'Toggle Full Screen'. The attached zip file is of that occurance.
Attached Files
File Type: txt sagetv_0.txt (675.1 KB, 8 views)
File Type: zip Sagetv_0.zip (96.8 KB, 6 views)
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ASUS M4A79 Deluxe | AMD Phenom 9850 Black Edition | Sapphire GeForce 7750 | 52" Sharp LED LCD TV | SB Audigy2 ZS | 4GB Kingston HyperX DDR 1066 | 64GB SSD for Win7 64-bit | 1TB HDD for Local Recording | ASUS DVD Burner | Drobo 5N (3x4TB & 1x2TB) | Hauppauge WinTV-HVR-2250 (8851)

Last edited by MrLarkins; 07-15-2018 at 07:47 AM.
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  #6  
Old 07-19-2018, 05:05 PM
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MrLarkins MrLarkins is offline
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Join Date: Apr 2011
Location: Central Arkansas
Posts: 84
what i've just tried (that didn't fix the problem)

1] I downloaded the Hauppauge WinTV-HVR-2250 Win7 drivers.
2] I uninstalled the old capture card drivers.
3] I restarted.
4] I installed the latest capture card drivers.
5] I restarted.

The crashes persist.
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