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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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  #1  
Old 03-11-2021, 01:29 PM
waynedunham waynedunham is offline
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Crash goes the extender(s)

I probably should bring this up to Schedules Direct, but I'm having an issue with a specific program in the EPG which crashes multiple extenders in my home and also whenever one of my extenders accesses one of 2 different servers and tries to do anything with this EPG entry.

This Friday at 9pm (Eastern) a new show "Game of Talents" airs on Fox. Whenever I try to do anything at all with this listing, i.e. mark it as don't like, try to see future airings, call up the description, etc. It will lock up the extender which will shut off after a few seconds. Turn the extender back on via the power button on the remote and everything is find again unless I try to do anything with that specific EPG listing.
The exact same thing happened with this show last week(Premier episode), but at the time I just chalked it up to possibly a corrupt EPG entry.

Can someone access this entry and see if the same thing is happening to them? Maybe it is just my specific lineup. (I have both an Xfinity and OTA lineup for this channel)
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Old 03-11-2021, 01:49 PM
KeithAbbott KeithAbbott is online now
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Same behavior on an HD300. Although my airing is showing on Saturday evening, not Friday evening.
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  #3  
Old 03-11-2021, 02:54 PM
wayner wayner is offline
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I wonder if there are some weird characters in the description.

I am checking this out, first in Placeshifter. For me it shows up as Saturday at 9pm on Fox from Buffalo as well and I can click on the name to see the program details. So it works ok in Placeshifter. When I try it on the extender I get a crash. Nothing looks too weird in the description on the Placeshifter. I wonder if there are some invisible characters causing the crash?
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Old 03-11-2021, 04:50 PM
wnjj wnjj is offline
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Post the log file after you crash it. There's likely an exception there.
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Old 03-11-2021, 06:41 PM
waynedunham waynedunham is offline
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Quote:
Originally Posted by wnjj View Post
Post the log file after you crash it. There's likely an exception there.
My error, yes it was Saturday and not Friday.

What and where might this log file be? I looked in the clients folder where the extender info is and no log files there.

In the SageTV folder I see the regular SageTV log files and SageTVclient log files, but all the client log files have dates from well over 6 months ago.

Just to note for clarity, it isn't crashing SageTV itself, just the extender. SageTV is happily chugging along while the extender is crashed. During one of these incidents of crashing the extender SageTV was recording something and there were no gaps or glitches in the recording.
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Last edited by waynedunham; 03-11-2021 at 06:54 PM.
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  #6  
Old 03-11-2021, 08:12 PM
wnjj wnjj is offline
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There may still be an indication of what was being processed in the main sagetv_0.txt log file. The extenders run their own software but all of the UI and command processing is on the server.
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