Important note about upgrading HD300 firmware to version 20110506 0

[Opus4]

There is a known issue that can prevent the HD300 firmware upgrade from completing successfully when upgrading from a beta firmware version prior to version "20110506 0". (For details on beta firmware "20110506 0", see this post.)


Symptom: While upgrading the beta firmware, the HD300 may stop on the screen telling you that the upgrade is in process & not to turn the unit off.


Solution: Use the Service Menu to reload the previous release version of the firmware, then upgrade to the latest beta firmware version "20110506 0".

For details on how to use the service menu, see the HD300 PDF manual "Configuration Reset Procedure" on p. 11 or this FAQ. Use the option to reload the firmware "From Internet" in order to reload the latest release version. Once the release version has been reloaded, you should be able to then upgrade to the beta firmware version "20110506 0".


Alternative solutions:

1. While the HD300 appears to be locked during the beta firmware upgrade process, do the following:
   1. telnet into the unit
   2. login as 'root'
   3. type this command:
      
      /sbin/updateflash /tmp/firmware.bin
   
   
2. Use the Service Menu to load the latest beta firmware directly - download the files from the beta firmware announcement and see this FAQ regarding how to rename the files to load them from the service menu via either the "From SageTV Server" or the "From USB" option.

- Andy

[cat6man]

hi,

can you also confirm that the new beta update will succeed if we first take the hd300 back to the last non-beta release?

thanks

[HelenWeathers]

Originally Posted by cat6man

hi,

can you also confirm that the new beta update will succeed if we first take the hd300 back to the last non-beta release?

thanks

That's what I did - prev NR then new beta - beta loaded w no problem

[cat6man]

Originally Posted by HelenWeathers

That's what I did - prev NR then new beta - beta loaded w no problem

strange......prev NR has hung on me twice now, so that doesn't work here

[Graygeek]

Originally Posted by cat6man

strange......prev NR has hung on me twice now, so that doesn't work here

+1 .. doesn't work here either

[cat6man]

however, telnet approach (per above) to updating flash worked fine...........i'm now happily on latest beta, which seems to fix my (bug reported) hdmi audio click problem when skipping ahead/back

[Opus4]

Originally Posted by cat6man

can you also confirm that the new beta update will succeed if we first take the hd300 back to the last non-beta release?

You can revert to the previous release version from the service menu.

The issue is that there can be a problem during the upgrade process to any firmware version while using the previous beta firmware - i.e.: the firmware update issue is with the previous beta firmware, not the new beta firmware.

- Andy

[rugerp90]

I can confirm that going back to the latest stable firmware (20101007 0) and then updating to the new beta worked for me.