Quote:
Originally posted by x[corwyn]
Glad to see I'm not the only frustrated customer that feels that way. Sage is an awesome product. The customer service is quite underwhelming. The unpaid forum people here do the customer service for them which is unbelieveable. Cool of them to do that, but its surprising and sad at the same time. Its been about a week since the last time I looked here and ....nothing. Wow. I pretty much have told my friends to go with Tivos now. This type of stuff is for the people that like to tinker a lot. Its not ready for prime time just because of stuff like this. I could never see my sort of techie friends dealing with this type of stuff much less the non-technical.
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I just don't agree. I don't want to tinker with the system. And my wife certainly doesn't want to. All we want do is watch TV, watch movies, and listen to music.
I like Sage because it works so well, so flawlessly, that tinkering is at a minimum. I need more storage, I just add an external drive and go.
I have recommended it to friends and have no hesitation doing so.