Gemstone Install FAILED

[RonBoyd]

I installed SageTV v9 (from scratch). I have forgotten how to install Gemstone. When I go to Plugins>Gemstone for Default SageTV9 (Previously Diamond) and click on Install, I get this message:

Plugin Install Progress: Done - FAILED
Dependency Install Phoenix-core: Done - FAILED
Dependency Install Phoenix-api- FAILED
Dependency Install Phoenix--io- FAILED
Resource Download
http://central.maven.org/mave2/commons-io/commons-io-2.5.jar

I tried to install the Phoenix Plugins which resulted in the same results.

I have JAVA v8 (Build 1.8.0_221-B11) installed on this Windows 10 machine.

What am I missing?

[jusjoken]

Originally Posted by RonBoyd

I installed SageTV v9 (from scratch). I have forgotten how to install Gemstone. When I go to Plugins>Gemstone for Default SageTV9 (Previously Diamond) and click on Install, I get this message:

I tried to install the Phoenix Plugins which resulted in the same results.

I have JAVA v8 (Build 1.8.0_221-B11) installed on this Windows 10 machine.

What am I missing?

Make sure its the 64 bit version of Java 8

k

[RonBoyd]

Originally Posted by jusjoken

Make sure its the 64 bit version of Java 8

k

Near as I can tell, that version is both 32 bit and 64 bit. At least in Setup the Architecture is listed as x86_64. The Help About screen doesn't show either.

[wnjj]

Originally Posted by RonBoyd

Near as I can tell, that version is both 32 bit and 64 bit. At least in Setup the Architecture is listed as x86_64. The Help About screen doesn't show either.

x86_64 is 64 bit. i686 is 32.

64-bit programs are also installed under “Program Files” and not “Program Files (x86)” so that’s another way you can tell.

[RonBoyd]

Originally Posted by wnjj

x86_64 is 64 bit. i686 is 32.

64-bit programs are also installed under “Program Files” and not “Program Files (x86)” so that’s another way you can tell.

Okay, I uninstalled all versions of Java (v191 & v221). Rebooted. Installed 64 bit Java v221 (jre-8u221-windows-x64.exe).

Java.exe and javaw.exe are found here:

C:\Program Files(86)\common\oracle\java\javapath_target_405296
C:\Program Files\java\jre1.8.0.221\bin

Gemstone Plugin still fails to install..

[jusjoken]

Originally Posted by RonBoyd

Okay, I uninstalled all versions of Java (v191 & v221). Rebooted. Installed 64 bit Java v221 (jre-8u221-windows-x64.exe).

Java.exe and javaw.exe are found here:

C:\Program Files(86)\common\oracle\java\javapath_target_405296
C:\Program Files\java\jre1.8.0.221\bin

Gemstone Plugin still fails to install..

Another thought...did you copy your .properties from a 32 bit install? If so then there is old plugin info in the properties file but not in the install folder so that may cause issues.

Best next step may be to restart and the post the sagetv log file so we can see the errors

K