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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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Old 06-13-2006, 01:32 AM
darrenkarp darrenkarp is offline
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Join Date: Jun 2006
Posts: 38
Trial Extension

Hi all,

I've had an email from George in SageTV support confirming that there are NO extensions to the 15-days trials. So for users like me who are on day 8 and still having technical problems, having to wait 1 to 2 days between support emails we really dont stand a chance.

oh well
Darren
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Old 06-13-2006, 12:44 PM
ybrew ybrew is offline
Sage Expert
 
Join Date: Jun 2006
Posts: 633
by coincidence, I happen to be on day 8 as well. Average response time to my questions has all been under 24 hours. I only had two relatively mundane questions, and one of them was because I was using an unsupported software based tv tuner encoder (I'll spring for a couple of 500s when I make my purchase).

What kind of problems are you having? I'm sure a search of these forums would likely yield the answers you seek.

Or you could always reformat your PC and reinstall sage for a second 15 day trial.
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Old 06-14-2006, 12:36 AM
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klunde klunde is offline
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My average on response from support is also 1 to 2 days. I think it might have something to do with the fact that while I'm in Norway, SageTV isn't and therefor they can't answer until the next day. Not everyone live in the same timezone as SageTV...
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