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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 12-28-2022, 10:53 PM
madamorr madamorr is offline
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Join Date: Jan 2008
Location: Plano, Texas
Posts: 16
Hauppauge Model 1609 problems
I built a new SageTV server with the Hauppauge Model 1609 Quad ATSC tuner.
When I attempt to configure the tuner, I receive a message as follows:
There was a Capture Error in Playback. Details:

ERROR (-40x80004005) There was a problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.

I have tested the capture card with WinTV10 and subsequently uninstalled that application leaving the drivers. The card shows to be running properly in the device manager using the Hauppauge drivers.

I disabled the Windows camera function thinking maybe the camera application was holding the tuner?

Anyway, I enabled the native logs:
Code:
12/28/2022 22:34:06 *********** CTSParserFilter was releasing...
12/28/2022 22:34:06 Total output blocks:0; processed total data:0 
12/28/2022 22:34:06 Total input packets 0 
12/28/2022 22:34:06 	ch:0: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:1: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:2: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:3: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:4: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:5: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:6: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:7: ts packets:0 es blocks:0
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 *********** PARSER STATUS: PARSER STOP ***********
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 TS Parser is released  .
12/28/2022 22:34:06 Remuxer was released.
12/28/2022 22:34:06 *********** CTSParserFilter was released
12/28/2022 22:34:06 Channel closed. sourceType:ATSC

12/28/2022 22:35:13 Unknown file format \
12/28/2022 22:35:14 PS Parser is created  version 2.0.1  ZQ.
12/28/2022 22:35:14 file \
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM START ***********
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 	 ES:0:0 strmid:0xbd-0x80 esid:0xbd00 audio    AC3  MPEG2 eng   
12/28/2022 22:35:14 	 AV:0:0 audio    AC3 		 (pos:2189)
12/28/2022 22:35:14 	 ES:0:1 strmid:0xbd-0x81 esid:0xbd01 audio    AC3  MPEG2 spa   
12/28/2022 22:35:14 	 AV:0:1 audio    AC3 		 (pos:2180)
12/28/2022 22:35:14 	 ES:0:2 strmid:0xe0-0xe0 esid:0xe000 video    MPGV MPEG2    
12/28/2022 22:35:14 TRACE--- 7865400 1920 1080 3 3 |30000 1001 -536870912 17598000 10c8630

12/28/2022 22:35:14 	 AV:0:2 video    MPGV		 (pos:2176)
12/28/2022 22:35:14 SageTV recording: video:1 auido:2; video-main:0 auido-main:0 (v:1 a:2 s:0).
12/28/2022 22:35:14 Stream Ready pos:4984
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM READY (slot:0) ***********
12/28/2022 22:35:14 INPUT|MPEG2-PS;br=2775750;[bf=vid;f=MPEG2-Video;fps=29.970030;fpsn=30000;fpsd=1001;ar=1.777778;arn=16;ard=9;w=1920;h=1080;lace=1;cs=yuv420p;main=yes;tag=e0;index=0;];[bf=aud;f=AC3;sr=48000;ch=6;br=384000;main=yes;lang=eng;tag=bd-80010000;index=1;];[bf=aud;f=AC3;sr=48000;ch=2;br=192000;lang=spa;tag=bd-81010000;index=2;];
12/28/2022 22:35:14 **** Find AVINF(pos:4984) ****
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 *********** PTS: first:0x2ea6c last:0x7ba91 ***********
12/28/2022 22:35:14 Total input blocks:3; processed total data:189478 
12/28/2022 22:35:14 	es:0:0, es blocks:2
12/28/2022 22:35:14 	es:0:1, es blocks:1
12/28/2022 22:35:14 	es:0:2, es blocks:26
12/28/2022 22:35:21 QAM Cache is disabled

12/28/2022 22:35:21 Channel is open (ver 3.0.4)

12/28/2022 22:35:22 Create Remuxer
12/28/2022 22:35:22 TS Filter created  ( ver.2.0.9 )
12/28/2022 22:35:22 PSI Filter created  ( ver.2.0.1 )
12/28/2022 22:35:22 PSI format Unknown
12/28/2022 22:35:22 TS Parser is created  version 2.0.4  .
12/28/2022 22:35:22 	Maxium PAT number:6 PMT number:80 Packet length:188
12/28/2022 22:35:22 	PTSFIX threshold:0:0:5.000'000.0
12/28/2022 22:35:22 Open slot 0.
12/28/2022 22:35:22 PS Builder is created  version 2.0.1  ZQ..
12/28/2022 22:35:22 Set default EPG language "eng".
12/28/2022 22:35:22 Set default audio language "eng".
12/28/2022 22:35:22 'Hauppauge WinTV-dualHD ATSC Tuner.par' is not exist.
12/28/2022 22:35:22 Set parser delay time 500 on 'Hauppauge WinTV-dualHD ATSC Tuner'.
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0x0

12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

12/28/2022 22:35:22 Tune channel (0) 0--1--1 on 'Hauppauge WinTV-dualHD ATSC Tuner-0'. <<=======

12/28/2022 22:35:22 Select output format:1
12/28/2022 22:35:22 DVB:Get tuning Entry :(type:1) major:-1  minor:-1  physical:0 (index:-1)

12/28/2022 22:35:22 Tune ATSC physical channel 2

12/28/2022 22:35:22 Changed ATSC Channel 2 (55250)
12/28/2022 22:35:22 *********** Tune ATSC Channel 2 (ret:1) ***********
12/28/2022 22:35:22 Failed to get Pin-1 to map pid hr=0x80004005 
12/28/2022 22:35:22 TS Parser Reset
12/28/2022 22:35:22 Tune Channel (slot:0) ATSC phy:2 major:0 minor:0 program:0 (ch:1)
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370
I am open to any ideas you guys might have.

Thanks,
Michael
__________________
SageTV 9.2.6 (64bit)
Java JDK 1.8.0_202
Clients: 3 HD-300; 3 HD-200(All new capacitors)
Hauppauge quad-HD Model 1609
NAS : Synonlgy DS218+ 2 - 14 TB drives, 2 DLINK-323 (2TB plus 4TB)
AMD Ryzen 7 5700G, 64GB ram, 2TB Samsung 980 Pro, 2 - Samsung 1TB EVO 860, 8TB Seagate Exos
Windows 11 Pro
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  #2  
Old 12-29-2022, 07:44 AM
sic0048 sic0048 is offline
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Join Date: Nov 2007
Posts: 1,400
What type of signal are you trying to watch? OTA antenna, cable TV, etc???

I see references to both ATSC and QAM in the logs, so I am unsure.
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SageTV v9 (64bit)
Ceton InfiniTV ETH 6 cable card tuner (Spectrum cable)
OpenDCT
HD-300 HD Extenders (hooked to my whole-house A/V system for synched playback on multiple TVs - great during a Superbowl party)
Amazon Firestick 4k and Nvidia Shield using the MiniClient
Using CQC to control it all
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  #3  
Old 12-29-2022, 09:11 AM
madamorr madamorr is offline
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Join Date: Jan 2008
Location: Plano, Texas
Posts: 16
OTA ATSC broadcasts only.

Michael
__________________
SageTV 9.2.6 (64bit)
Java JDK 1.8.0_202
Clients: 3 HD-300; 3 HD-200(All new capacitors)
Hauppauge quad-HD Model 1609
NAS : Synonlgy DS218+ 2 - 14 TB drives, 2 DLINK-323 (2TB plus 4TB)
AMD Ryzen 7 5700G, 64GB ram, 2TB Samsung 980 Pro, 2 - Samsung 1TB EVO 860, 8TB Seagate Exos
Windows 11 Pro
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  #4  
Old 12-29-2022, 02:53 PM
madamorr madamorr is offline
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Join Date: Jan 2008
Location: Plano, Texas
Posts: 16
Interesting development. So I created a Virtual machine for Windows 10 using VMWare Player and connected the Removable device (Hauppauge quad tuner PCie) to the VM. This works!!! (Basically I have a Windows 11 PC running Windows 10 VM.)

Must be something with Windows 11 blocking SageTV from using the Quad Tuner.

I ordered a USB Hauppauge tuner to see if that will work with Windows 11.
__________________
SageTV 9.2.6 (64bit)
Java JDK 1.8.0_202
Clients: 3 HD-300; 3 HD-200(All new capacitors)
Hauppauge quad-HD Model 1609
NAS : Synonlgy DS218+ 2 - 14 TB drives, 2 DLINK-323 (2TB plus 4TB)
AMD Ryzen 7 5700G, 64GB ram, 2TB Samsung 980 Pro, 2 - Samsung 1TB EVO 860, 8TB Seagate Exos
Windows 11 Pro
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  #5  
Old 12-30-2022, 05:21 PM
madamorr madamorr is offline
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Join Date: Jan 2008
Location: Plano, Texas
Posts: 16
So that stopped working once I applied all the updates for Windows 10. Same issue as with Windows 11.

Back to the drawing board. Maybe I will poke around in the code to see if I can capture/debug the exact issue.
__________________
SageTV 9.2.6 (64bit)
Java JDK 1.8.0_202
Clients: 3 HD-300; 3 HD-200(All new capacitors)
Hauppauge quad-HD Model 1609
NAS : Synonlgy DS218+ 2 - 14 TB drives, 2 DLINK-323 (2TB plus 4TB)
AMD Ryzen 7 5700G, 64GB ram, 2TB Samsung 980 Pro, 2 - Samsung 1TB EVO 860, 8TB Seagate Exos
Windows 11 Pro
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  #6  
Old 12-30-2022, 06:36 PM
JREkiwi's Avatar
JREkiwi JREkiwi is offline
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Join Date: Jan 2005
Location: Auckland, New Zealand
Posts: 2,132
You have done a channel scan right?

Does Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq exist?

John
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  #7  
Old 01-20-2023, 03:59 PM
Malfunction Malfunction is offline
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Join Date: Sep 2004
Location: Willoughby, Ohio
Posts: 452
Quote:
Originally Posted by madamorr View Post
I built a new SageTV server with the Hauppauge Model 1609 Quad ATSC tuner.
When I attempt to configure the tuner, I receive a message as follows:
There was a Capture Error in Playback. Details:

ERROR (-40x80004005) There was a problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.

I have tested the capture card with WinTV10 and subsequently uninstalled that application leaving the drivers. The card shows to be running properly in the device manager using the Hauppauge drivers.

I disabled the Windows camera function thinking maybe the camera application was holding the tuner?

Anyway, I enabled the native logs:
Code:
12/28/2022 22:34:06 *********** CTSParserFilter was releasing...
12/28/2022 22:34:06 Total output blocks:0; processed total data:0 
12/28/2022 22:34:06 Total input packets 0 
12/28/2022 22:34:06 	ch:0: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:1: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:2: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:3: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:4: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:5: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:6: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:7: ts packets:0 es blocks:0
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 *********** PARSER STATUS: PARSER STOP ***********
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 TS Parser is released  .
12/28/2022 22:34:06 Remuxer was released.
12/28/2022 22:34:06 *********** CTSParserFilter was released
12/28/2022 22:34:06 Channel closed. sourceType:ATSC

12/28/2022 22:35:13 Unknown file format \
12/28/2022 22:35:14 PS Parser is created  version 2.0.1  ZQ.
12/28/2022 22:35:14 file \
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM START ***********
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 	 ES:0:0 strmid:0xbd-0x80 esid:0xbd00 audio    AC3  MPEG2 eng   
12/28/2022 22:35:14 	 AV:0:0 audio    AC3 		 (pos:2189)
12/28/2022 22:35:14 	 ES:0:1 strmid:0xbd-0x81 esid:0xbd01 audio    AC3  MPEG2 spa   
12/28/2022 22:35:14 	 AV:0:1 audio    AC3 		 (pos:2180)
12/28/2022 22:35:14 	 ES:0:2 strmid:0xe0-0xe0 esid:0xe000 video    MPGV MPEG2    
12/28/2022 22:35:14 TRACE--- 7865400 1920 1080 3 3 |30000 1001 -536870912 17598000 10c8630

12/28/2022 22:35:14 	 AV:0:2 video    MPGV		 (pos:2176)
12/28/2022 22:35:14 SageTV recording: video:1 auido:2; video-main:0 auido-main:0 (v:1 a:2 s:0).
12/28/2022 22:35:14 Stream Ready pos:4984
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM READY (slot:0) ***********
12/28/2022 22:35:14 INPUT|MPEG2-PS;br=2775750;[bf=vid;f=MPEG2-Video;fps=29.970030;fpsn=30000;fpsd=1001;ar=1.777778;arn=16;ard=9;w=1920;h=1080;lace=1;cs=yuv420p;main=yes;tag=e0;index=0;];[bf=aud;f=AC3;sr=48000;ch=6;br=384000;main=yes;lang=eng;tag=bd-80010000;index=1;];[bf=aud;f=AC3;sr=48000;ch=2;br=192000;lang=spa;tag=bd-81010000;index=2;];
12/28/2022 22:35:14 **** Find AVINF(pos:4984) ****
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 *********** PTS: first:0x2ea6c last:0x7ba91 ***********
12/28/2022 22:35:14 Total input blocks:3; processed total data:189478 
12/28/2022 22:35:14 	es:0:0, es blocks:2
12/28/2022 22:35:14 	es:0:1, es blocks:1
12/28/2022 22:35:14 	es:0:2, es blocks:26
12/28/2022 22:35:21 QAM Cache is disabled

12/28/2022 22:35:21 Channel is open (ver 3.0.4)

12/28/2022 22:35:22 Create Remuxer
12/28/2022 22:35:22 TS Filter created  ( ver.2.0.9 )
12/28/2022 22:35:22 PSI Filter created  ( ver.2.0.1 )
12/28/2022 22:35:22 PSI format Unknown
12/28/2022 22:35:22 TS Parser is created  version 2.0.4  .
12/28/2022 22:35:22 	Maxium PAT number:6 PMT number:80 Packet length:188
12/28/2022 22:35:22 	PTSFIX threshold:0:0:5.000'000.0
12/28/2022 22:35:22 Open slot 0.
12/28/2022 22:35:22 PS Builder is created  version 2.0.1  ZQ..
12/28/2022 22:35:22 Set default EPG language "eng".
12/28/2022 22:35:22 Set default audio language "eng".
12/28/2022 22:35:22 'Hauppauge WinTV-dualHD ATSC Tuner.par' is not exist.
12/28/2022 22:35:22 Set parser delay time 500 on 'Hauppauge WinTV-dualHD ATSC Tuner'.
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0x0

12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

12/28/2022 22:35:22 Tune channel (0) 0--1--1 on 'Hauppauge WinTV-dualHD ATSC Tuner-0'. <<=======

12/28/2022 22:35:22 Select output format:1
12/28/2022 22:35:22 DVB:Get tuning Entry :(type:1) major:-1  minor:-1  physical:0 (index:-1)

12/28/2022 22:35:22 Tune ATSC physical channel 2

12/28/2022 22:35:22 Changed ATSC Channel 2 (55250)
12/28/2022 22:35:22 *********** Tune ATSC Channel 2 (ret:1) ***********
12/28/2022 22:35:22 Failed to get Pin-1 to map pid hr=0x80004005 
12/28/2022 22:35:22 TS Parser Reset
12/28/2022 22:35:22 Tune Channel (slot:0) ATSC phy:2 major:0 minor:0 program:0 (ch:1)
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370
I am open to any ideas you guys might have.

Thanks,
Michael
I gave up on using this tuner. I can get it to run properly, but it gives me issues after a while. I get the same weird behavior if I run 2 dual tuners. Basically, it just disappears. I don't really need it any more since the last repack, not that many channels to tune.
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  #8  
Old 01-21-2023, 07:49 PM
madamorr madamorr is offline
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Join Date: Jan 2008
Location: Plano, Texas
Posts: 16
I also gave up on the that tuner as well and purchased a used Hauppauge 2250 dual tuner and the HDHomerun quad tuner.

Windows 11 sees the 2250, but I cannot ever get SageTV to see the tuners, so I downgraded my OS to Windows 10 Pro and now the 2250 works as it should.

Now for the HDHomeRun tuning capabilities, I find it is not as good as a tuner as the Hauppague tuners. The 2250 tunes more channels and seems to have a much better signal.

Michael
__________________
SageTV 9.2.6 (64bit)
Java JDK 1.8.0_202
Clients: 3 HD-300; 3 HD-200(All new capacitors)
Hauppauge quad-HD Model 1609
NAS : Synonlgy DS218+ 2 - 14 TB drives, 2 DLINK-323 (2TB plus 4TB)
AMD Ryzen 7 5700G, 64GB ram, 2TB Samsung 980 Pro, 2 - Samsung 1TB EVO 860, 8TB Seagate Exos
Windows 11 Pro
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  #9  
Old 01-22-2023, 05:27 PM
KryptoNyte's Avatar
KryptoNyte KryptoNyte is offline
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Join Date: Dec 2006
Posts: 2,755
That seems odd that the HDHR can't tune as well, but I have no experience with the Hauppauge OTA tuners. Did you try switching COAX from the Hauppauge to the HDHR and see if the results are any different?
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  #10  
Old 01-22-2023, 05:54 PM
KeithAbbott KeithAbbott is offline
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Quote:
Originally Posted by madamorr View Post
Now for the HDHomeRun tuning capabilities, I find it is not as good as a tuner as the Hauppague tuners. The 2250 tunes more channels and seems to have a much better signal.
Although it was a number of years ago, there was a point in time that I was running both Hauppauge and HDHomeRun tuners. I would agree with your assessment, the Hauppauge tuners seemed to provide better/more consistent PQ than the HDHomeRun tuners. However, the network tuner capabilities of the HDHomeRun outweighed the Hauppauge benefits, so I completely switched over to HDHRs.
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