Hauppauge Model 1609 problems

[madamorr]

I built a new SageTV server with the Hauppauge Model 1609 Quad ATSC tuner.
When I attempt to configure the tuner, I receive a message as follows:
There was a Capture Error in Playback. Details:

ERROR (-40x80004005) There was a problem using the capture device. Please be sure you have the latest drivers installed for your capture device, and that they are installed correctly.

I have tested the capture card with WinTV10 and subsequently uninstalled that application leaving the drivers. The card shows to be running properly in the device manager using the Hauppauge drivers.

I disabled the Windows camera function thinking maybe the camera application was holding the tuner?

Anyway, I enabled the native logs:

12/28/2022 22:34:06 *********** CTSParserFilter was releasing...
12/28/2022 22:34:06 Total output blocks:0; processed total data:0 
12/28/2022 22:34:06 Total input packets 0 
12/28/2022 22:34:06 	ch:0: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:1: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:2: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:3: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:4: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:5: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:6: ts packets:0 es blocks:0
12/28/2022 22:34:06 	ch:7: ts packets:0 es blocks:0
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 *********** PARSER STATUS: PARSER STOP ***********
12/28/2022 22:34:06 TS channel closed. slot:0
12/28/2022 22:34:06 TS Parser is released  .
12/28/2022 22:34:06 Remuxer was released.
12/28/2022 22:34:06 *********** CTSParserFilter was released
12/28/2022 22:34:06 Channel closed. sourceType:ATSC

12/28/2022 22:35:13 Unknown file format \
12/28/2022 22:35:14 PS Parser is created  version 2.0.1  ZQ.
12/28/2022 22:35:14 file \
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM START ***********
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 	 ES:0:0 strmid:0xbd-0x80 esid:0xbd00 audio    AC3  MPEG2 eng   
12/28/2022 22:35:14 	 AV:0:0 audio    AC3 		 (pos:2189)
12/28/2022 22:35:14 	 ES:0:1 strmid:0xbd-0x81 esid:0xbd01 audio    AC3  MPEG2 spa   
12/28/2022 22:35:14 	 AV:0:1 audio    AC3 		 (pos:2180)
12/28/2022 22:35:14 	 ES:0:2 strmid:0xe0-0xe0 esid:0xe000 video    MPGV MPEG2    
12/28/2022 22:35:14 TRACE--- 7865400 1920 1080 3 3 |30000 1001 -536870912 17598000 10c8630

12/28/2022 22:35:14 	 AV:0:2 video    MPGV		 (pos:2176)
12/28/2022 22:35:14 SageTV recording: video:1 auido:2; video-main:0 auido-main:0 (v:1 a:2 s:0).
12/28/2022 22:35:14 Stream Ready pos:4984
12/28/2022 22:35:14 *********** PARSER STATUS: STREAM READY (slot:0) ***********
12/28/2022 22:35:14 INPUT|MPEG2-PS;br=2775750;[bf=vid;f=MPEG2-Video;fps=29.970030;fpsn=30000;fpsd=1001;ar=1.777778;arn=16;ard=9;w=1920;h=1080;lace=1;cs=yuv420p;main=yes;tag=e0;index=0;];[bf=aud;f=AC3;sr=48000;ch=6;br=384000;main=yes;lang=eng;tag=bd-80010000;index=1;];[bf=aud;f=AC3;sr=48000;ch=2;br=192000;lang=spa;tag=bd-81010000;index=2;];
12/28/2022 22:35:14 **** Find AVINF(pos:4984) ****
12/28/2022 22:35:14 **** SageTV Recording Data ver. 6 (v:1 a:2)****
12/28/2022 22:35:14 **** PSM found, total stream 3 ****
12/28/2022 22:35:14 	 0 stream_id:0xe0 type:0x02
12/28/2022 22:35:14 	 1 stream_id:0x80 type:0x81
12/28/2022 22:35:14 	 2 stream_id:0x81 type:0x81
12/28/2022 22:35:14 *********** PTS: first:0x2ea6c last:0x7ba91 ***********
12/28/2022 22:35:14 Total input blocks:3; processed total data:189478 
12/28/2022 22:35:14 	es:0:0, es blocks:2
12/28/2022 22:35:14 	es:0:1, es blocks:1
12/28/2022 22:35:14 	es:0:2, es blocks:26
12/28/2022 22:35:21 QAM Cache is disabled

12/28/2022 22:35:21 Channel is open (ver 3.0.4)

12/28/2022 22:35:22 Create Remuxer
12/28/2022 22:35:22 TS Filter created  ( ver.2.0.9 )
12/28/2022 22:35:22 PSI Filter created  ( ver.2.0.1 )
12/28/2022 22:35:22 PSI format Unknown
12/28/2022 22:35:22 TS Parser is created  version 2.0.4  .
12/28/2022 22:35:22 	Maxium PAT number:6 PMT number:80 Packet length:188
12/28/2022 22:35:22 	PTSFIX threshold:0:0:5.000'000.0
12/28/2022 22:35:22 Open slot 0.
12/28/2022 22:35:22 PS Builder is created  version 2.0.1  ZQ..
12/28/2022 22:35:22 Set default EPG language "eng".
12/28/2022 22:35:22 Set default audio language "eng".
12/28/2022 22:35:22 'Hauppauge WinTV-dualHD ATSC Tuner.par' is not exist.
12/28/2022 22:35:22 Set parser delay time 500 on 'Hauppauge WinTV-dualHD ATSC Tuner'.
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0x0

12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

12/28/2022 22:35:22 Tune channel (0) 0--1--1 on 'Hauppauge WinTV-dualHD ATSC Tuner-0'. <<=======

12/28/2022 22:35:22 Select output format:1
12/28/2022 22:35:22 DVB:Get tuning Entry :(type:1) major:-1  minor:-1  physical:0 (index:-1)

12/28/2022 22:35:22 Tune ATSC physical channel 2

12/28/2022 22:35:22 Changed ATSC Channel 2 (55250)
12/28/2022 22:35:22 *********** Tune ATSC Channel 2 (ret:1) ***********
12/28/2022 22:35:22 Failed to get Pin-1 to map pid hr=0x80004005 
12/28/2022 22:35:22 TS Parser Reset
12/28/2022 22:35:22 Tune Channel (slot:0) ATSC phy:2 major:0 minor:0 program:0 (ch:1)
12/28/2022 22:35:22 Can't open 'Hauppauge WinTV-dualHD ATSC Tuner-0-ATSC.frq' to load scan data for tuner.

12/28/2022 22:35:22 ATSC Frequency initialize 0xd1d75370

I am open to any ideas you guys might have.

Thanks,
Michael