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Old 12-24-2020, 07:23 PM
jimcgreen jimcgreen is offline
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Join Date: Aug 2012
Location: California
Posts: 17
SageTV crashing with java exception access violation

Lately my SageTV client has been crashing with a Java EXCEPTION_ACCESS_VIOLATION (0xc0000005). I am running SageTV 64 bit version on Windows 7 Pro. Java version 1.8.0_271. Any ideas of what I should do to fix this?
Error log hs_err_pid4476 is attached.
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File Type: txt hs_err_pid4476.txt (40.5 KB, 76 views)
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Old 12-26-2020, 06:31 AM
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stuckless stuckless is offline
Join Date: Oct 2007
Location: London, Ontario, Canada
Posts: 9,713
I'm not a windows person, but, the crash report seems to indicate that it crashed while setting the video filters. Has anything changed lately on your system?
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Old 12-27-2020, 11:25 AM
jimcgreen jimcgreen is offline
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Join Date: Aug 2012
Location: California
Posts: 17
Thanks. Video might be a clue. The last thing that happened was a hard drive crash but I was getting the error before that. I have 2 Hauppauge Quad-HD cards installed. I see that there is a more current driver available. I'll try updating the drivers on those cards and see what happens.
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Old 12-27-2020, 12:54 PM
wnjj wnjj is offline
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Join Date: Jan 2009
Posts: 1,475
Itís crashing during the video renderer setup (i.e. playblack). This wonít have anything to do with video capture cards. It may have to do with your graphics card drivers.

You can try changing the renderer settings within SageTV setup though I honestly canít tell you what to specifically set anything to.
Windows Installer
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Old 12-27-2020, 01:45 PM
jimcgreen jimcgreen is offline
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Join Date: Aug 2012
Location: California
Posts: 17
Thanks. I'll update the graphics card driver too. There is a driver that is dated 9 days after the one I have installed.
The error is intermittent. Sometimes it happens just once in a month and other times it happens 6 or 7 times in a month.
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