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Old 12-19-2018, 06:48 PM
SimonH SimonH is offline
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Join Date: Feb 2010
Location: Sydney, AUS
Posts: 13
New FTA channel is mpeg4

We just got a new FTA channel here in Australia (7food) - but after adding it to my lineup in SageTV, I get the following error while trying to preview it on my server:
There was a Playback Error in playback. Details: sage.PlaybackException: ERROR (-5,0x80040200): There was a problem rendering the audio portion of the content for playback.
Now I did some Googling and noted some comments online that the new channel is broadcast in mpeg4 and that some people with older TVs won't be able to play it.

So I'm guessing I'm hitting some kind of Codec issue?

Is there something I can change in the settings or install to allow SageTV to play/record this new channel?
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Old 12-19-2018, 09:32 PM
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Tiki Tiki is offline
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Join Date: Feb 2005
Location: Southwest Florida, USA
Posts: 1,946
Rather than just previewing, you should make a short recording from the channel. Then see if you can play it back with another program. Assuming it is playable, you can use something like mediainfo to figure out what audio and video codecs were used. With that information, someone here might be able to tell you how to get Sage to play it.
Server: Ryzen 2400G with integrated graphics, ASRock X470 Taichi Motherboard, HDMI output to Vizio 1080p LCD, Win10-64Bit (Professional), 16GB RAM
Capture Devices (7 tuners): Colossus (x1), HDHR Prime (x2)
,USBUIRT (multi-zone)
Comcast/Xfinity X1 Cable
Primary Client: Server Other Clients: (1) HD200, (1) HD300
Retired Equipment: MediaMVP, PVR150 (x2), PVR150MCE,
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Old 12-19-2018, 09:52 PM
SimonH SimonH is offline
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Join Date: Feb 2010
Location: Sydney, AUS
Posts: 13
Good point - here is what Mediainfo reported about the created file.

Complete name                            : C:\Data\Recorded TV\TV1\TheKitchen-Season15Episode02FeastOfFullFlavour-10238339-0.mpg
Format                                   : MPEG-PS
File size                                : 31.2 MiB
Duration                                 : 2 min 32 s
Overall bit rate mode                    : Variable
Overall bit rate                         : 1 717 kb/s

ID                                       : 224 (0xE0)
Format                                   : AVC
Format/Info                              : Advanced Video Codec
Format profile                           : Main@L3
Format settings                          : CABAC / 4 Ref Frames
Format settings, CABAC                   : Yes
Format settings, RefFrames               : 4 frames
Duration                                 : 2 min 31 s
Width                                    : 640 pixels
Height                                   : 576 pixels
Display aspect ratio                     : 16:9
Frame rate                               : 25.000 FPS
Color space                              : YUV
Chroma subsampling                       : 4:2:0
Bit depth                                : 8 bits
Scan type                                : MBAFF
Scan type, store method                  : Interleaved fields
Scan order                               : Top Field First

ID                                       : 192 (0xC0)
Format                                   : AAC LC SBR PS
Format/Info                              : Advanced Audio Codec Low Complexity with Spectral Band Replication and Parametric Stereo
Commercial name                          : HE-AACv2
Format settings                          : NBC
Muxing mode                              : LATM
Codec ID                                 : 2
Duration                                 : 2 min 32 s
Bit rate mode                            : Variable
Channel(s)                               : 2 channels
Channel layout                           : C
Sampling rate                            : 48.0 kHz
Frame rate                               : 23.438 FPS (2048 SPF)
Compression mode                         : Lossy
Delay relative to video                  : -2 s 96 ms
Most of the other channels are using MPEG Audio or AC3
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Old 12-19-2018, 10:24 PM
SimonH SimonH is offline
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Join Date: Feb 2010
Location: Sydney, AUS
Posts: 13
Actually - crisis averted ... I just tried watching the new channel via the HD200 and it worked fine - that thing can do almost anything!

I don't watch via my server (I was only testing new channel lineups there), so doesn't matter if can't view stuff there.
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Old 12-20-2018, 12:22 PM
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JREkiwi JREkiwi is offline
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Join Date: Jan 2005
Location: Auckland, New Zealand
Posts: 2,100
We ran into that problem quite some time ago. The link to the decoder codec seems to be long gone, but here's a copy that I use on my server.

And some instructions on how to register it.

Attached Files
File Type: zip (278.2 KB, 61 views)
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