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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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  #1  
Old 12-01-2018, 01:24 PM
mike1961 mike1961 is offline
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No EPG Server License Key Specified

I keep getting this System Message

There is no license key set for use with the EPG server. Please go to Setup Video Sources->Select Soruce->EPG Lineup, which will ask you for your license key.

I have done that and it doesn't ask me for a license key. If I select the video source, EPG Lineup, Schedules Direct it will ask me whether to use Existing Username and Password or Change Username and Password or Cancel. I have already tried re-entering it and it continues to show that system message I think once a day so far.

I'm running Sage V9. I'm not sure if this matters but I also notice in system it says Next EPG Update 0 minutes.

What do I need to do? Thank you.

Last edited by mike1961; 12-01-2018 at 01:28 PM.
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  #2  
Old 12-01-2018, 04:51 PM
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SHS SHS is offline
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Quote:
Originally Posted by mike1961 View Post
I keep getting this System Message

There is no license key set for use with the EPG server. Please go to Setup Video Sources->Select Soruce->EPG Lineup, which will ask you for your license key.

I have done that and it doesn't ask me for a license key. If I select the video source, EPG Lineup, Schedules Direct it will ask me whether to use Existing Username and Password or Change Username and Password or Cancel. I have already tried re-entering it and it continues to show that system message I think once a day so far.

I'm running Sage V9. I'm not sure if this matters but I also notice in system it says Next EPG Update 0 minutes.

What do I need to do? Thank you.
You can clear those system message

Now as for other

Go to C:\Program Files (x86)\SageTV\SageTV\ del the file
sdauth
sdmd5prog
sdmd5sched

This reset that

Redo and make sure your Username and Password is right at same place when log in to Schedules Direct web site.

As for Next EPG Update 0 minutes that just mean that it did thing and try run already if your getting error message then something is not right with your login
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Old 12-01-2018, 07:53 PM
mike1961 mike1961 is offline
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Location: California
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So after deleting those files do I then just go back to video source, EPG Lineup, Schedules Direct and enter the username and password again?

How can I test to see if sage gives that error again without having to wait a day?

Thanks for your help.

Last edited by SHS; 12-01-2018 at 08:32 PM.
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  #4  
Old 12-01-2018, 08:31 PM
wnjj wnjj is offline
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Quote:
Originally Posted by mike1961 View Post
So after deleting those files do I then just go back to video source, EPG Lineup, Schedules Direct and enter the username and password again?

How can I test to see if sage gives that error again without having to wait a day?

Thanks for your help.
Toggling a channel off and on in the tuner setup is supposed to trigger an EPG update.
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Old 12-01-2018, 08:32 PM
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SHS SHS is offline
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Location: Vinita, Oklahoma
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Quote:
Originally Posted by mike1961 View Post
So after deleting those files do I then just go back to video source, EPG Lineup, Schedules Direct and enter the username and password again?

How can I test to see if sage gives that error again without having to wait a day?

Thanks for your help.
Enable a new channel let run for 10 min that will force the EPG to update then later on you just uncheck it.
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Old 12-01-2018, 09:29 PM
mike1961 mike1961 is offline
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So forcing an EPG update will show the system message if there is still a problem. Then I think I can also force an update through the web server as well.

Thanks,
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  #7  
Old 12-02-2018, 01:36 PM
mike1961 mike1961 is offline
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It happened again this morning.

It says NO EPG License Key Specified...(x306) 6:29 AM Sun 12/2

Below that it shows

306 Messages, Last Occurrence 11:35 AM Sun 12/2

which is right now. It might have showed that before and I didn't notice.

How do I fix this problem?

If I correctly recall, I use the same schedules direct username and password in Sage that I use to login to the schedules direct website.

EDIT -> One more thing I noticed in the docs I see the following: "On Windows, the global environment variable SAGETVUSERKEY should be set to be your license key if you’re using the EXE built from the open source codebase. This will then allow you to communicate with the SageTV EPG server.|

Is it necessary to put in my license key in V9? I don't think I ever did that before. I thought it's open source now and doesn't require a license. If it does, what is the best way to re-enter my server license?

Last edited by mike1961; 12-02-2018 at 02:25 PM.
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