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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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Old 10-17-2009, 03:01 PM
teststrips teststrips is offline
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Join Date: Apr 2009
Location: PA, USA
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5PM lock ups on hd200 - every day

My HD200 locks up every day at around 5PM - I can't figure out why. No key presses, etc needed... video stops and I get the circle of death. Unit is unresponsive to remote control, except it will power off. I can turn it back on right away and it works fine.

What I've done so far:
- Checked the server - no (windows based) scheduled tasks at this time (does sage have scheduled tasks somewhere?).
- Nothing visible going on at/around 5pm - no high CPU or Hard disk activity at time of crashing
- Booted HD200 at different times of the day - thought it might just be occurring 24 hours after it was booted... not the case.

So any other suggestions?

Last edited by teststrips; 10-17-2009 at 07:48 PM.
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Old 10-17-2009, 08:08 PM
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matt91 matt91 is offline
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You've checked the obvious things that I'd look at too.

Make sure you have sage logging turned on and see if there is anything in there.
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Old 10-17-2009, 11:28 PM
robogeek robogeek is offline
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Is the DHCP server on the network expiring the IP lease at 5pm for the HD200? Not an easy thing to check, depending on what you are using for a DHCP server. I would try rebooting/power-cycling your network infrastructure (routers, wireless routers, network switches, etc)...shutdown the HD200 and the SageTV machine, then power-cycle your network infrastructure. Once the network is rebooted, turn the SageTV machine back on, and when SageTV is loaded up then power up the HD200.

If the hanging still persists at regular intervals on a daily basis, turn on the SageTV debug logging in the Detailed Setup area. That may be able to help determine if it's a SageTV or a network issue.
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