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  #1  
Old 04-02-2011, 10:48 AM
jusjoken jusjoken is offline
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tvdb and Camelot

I am getting the following issue on a manual scan for this episode of Camelot (new series but is on tvdb=208791). I added it to Mediatitles when the autoscan failed but I still get an error. The manual scan finds the series but when I click on the series result I get "unable to get metadata" and the following error in the Phoenix log.

Thoughts?

Code:
2011-04-02 11:37:52,336 [32850415@qtp-25975631-3] WARN  sagex.phoenix.metadata.provider.tvdb.TVDBItemParser - Failed to get season/episode specific information for 208791; Season: 1; episode: 1
com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 1 of 1-byte UTF-8 sequence.
	at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.invalidByte(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.read(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.load(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.arrangeCapacity(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.skipString(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
k
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  #2  
Old 04-02-2011, 11:09 AM
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stuckless stuckless is offline
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Join Date: Oct 2007
Location: London, Ontario, Canada
Posts: 9,610
Quote:
Originally Posted by jusjoken View Post
I am getting the following issue on a manual scan for this episode of Camelot (new series but is on tvdb=208791). I added it to Mediatitles when the autoscan failed but I still get an error. The manual scan finds the series but when I click on the series result I get "unable to get metadata" and the following error in the Phoenix log.

Thoughts?

Code:
2011-04-02 11:37:52,336 [32850415@qtp-25975631-3] WARN  sagex.phoenix.metadata.provider.tvdb.TVDBItemParser - Failed to get season/episode specific information for 208791; Season: 1; episode: 1
com.sun.org.apache.xerces.internal.impl.io.MalformedByteSequenceException: Invalid byte 1 of 1-byte UTF-8 sequence.
	at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.invalidByte(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.io.UTF8Reader.read(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.load(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.arrangeCapacity(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLEntityScanner.skipString(Unknown Source)
	at com.sun.org.apache.xerces.internal.impl.XMLVersionDetector.determineDocVersion(Unknown Source)
k
Sometimes, I've seen this if the cached version of the file is corrupt. BMT should automatically resolve that issue, but if doesn't then this might be the error.

You can try deleting the userdata/Phoenix/cache/url/ directory, and then try the lookup again, to see if that fixes the issue.

If not, then I'll need more of the log file to fully troubleshoot.
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  #3  
Old 04-02-2011, 12:02 PM
jusjoken jusjoken is offline
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That solved it... thanks.

k
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