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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server.

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Old 05-10-2015, 03:04 PM
heffneil heffneil is offline
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Join Date: Feb 2008
Posts: 748
Sage HD300 keeps crashing

I realize this might belong in the extender section but I don't think its an extender problem so much because it happens on multiple extenders. When I am watching a recording it will just lock up. The HD300 will turn off or make the screen blank. I end up turning it off and then back on and it reconnects and I continue on. The recordings I have been watching are on my unraid server so I don't know if that has anything to do with it as I haven't watched many local recordings. No live watching is affected so I am suspecting the unraid server is causing the problem but nothing much is showing in the debug logs on the server. I haven't checked the logs on the extender (I don't think it is convenient to get to those logs is it?)

Any ideas what could be going on?


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Old 05-10-2015, 05:11 PM
carlgar carlgar is offline
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Join Date: Oct 2003
Location: Brentwood, TN
Posts: 1,866
Anytime I see a HD300 hang I suspect network issues. I believe the hd300 has issues if packets do notarrive within the expected time frame. I have also see this issue if my server crashes and reboots itself. Your problem could be due to disk issues that slow down the data being sent to the hd300 in the expected time.
Server : Intel Core i7 2.8 GHz Processor: Gigabyte X58A-UD3R Motherboard: 6 GB Memory : 1 120 GB Intel SSD :3 2 TB WD hard drives:1 Hauppauge PVR 2250: 3 HDHomeRuns:1 HD300 extender;1 HD200 extender;1 HD100 extender 2 MVP Media Extenders: Windows 7 64 bit Home Premium all updates applied, SageTV V7.1.7.254.
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