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  #1  
Old 06-01-2010, 07:30 AM
taylormadearmy taylormadearmy is offline
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Slow tuning in Sage7

Hi All,

I'm finding tuning / changing channels is far slower (between 5-10 seconds versus 2-3 seconds) in Sage7 than it was for me in Sage6. I'm using several DTV-T Hauppague sticks.

Is there anything obvious for me to try before I submit a support request?

Thanks
T
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  #2  
Old 06-02-2010, 01:13 AM
andypitt andypitt is offline
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Hi,

I am having this exact same problem using a Hauppauge PCI DVB-T Card, any feedback on this?

Andy
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  #3  
Old 06-03-2010, 08:52 AM
bsung bsung is offline
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My HD PVR is slower too. BUT, it does seem to be more stable. Since v7, I haven't had it lock up yet. Granted, I've been messing around with things so I've been rebooting everything much more frequently.
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  #4  
Old 06-03-2010, 11:14 AM
Mark SS Mark SS is offline
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DVBT tuning is far slower for me in the beta, often 10+ seconds rather than a consistent 1-2 in v6. I'm also seeing a black screen, without 'No Signal' message, on occasions which then results in a full UI crash when pressing stop.

Gathered logs and sample files last night, will submit a bug report tonight. Do so also as the more examples Sage have to work with, the better chance of identifying the problem and fix.
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  #5  
Old 06-06-2010, 03:40 PM
taylormadearmy taylormadearmy is offline
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Quote:
Originally Posted by Mark SS View Post
DVBT tuning is far slower for me in the beta, often 10+ seconds rather than a consistent 1-2 in v6. I'm also seeing a black screen, without 'No Signal' message, on occasions which then results in a full UI crash when pressing stop.

Gathered logs and sample files last night, will submit a bug report tonight. Do so also as the more examples Sage have to work with, the better chance of identifying the problem and fix.
Thats exactly what I am seeing. Will post some logs when I get a chance. Do you know if there is any particular logs that support are after for this issue?

T
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  #6  
Old 06-07-2010, 02:22 AM
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jamesdisco jamesdisco is offline
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I'm seeing this too, sometimes a change is quick other times it can take so long the no signal comes up and then a picture appears after that.
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  #7  
Old 06-07-2010, 03:16 AM
Mark SS Mark SS is offline
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Quote:
Originally Posted by taylormadearmy View Post
Do you know if there is any particular logs that support are after for this issue?
Make sure debug logging is enabled which will produce sagetv_<n>.log files. If you experiance UI crashes you should find hs_err files in the SageTV directory also. Copy any recordings that cause failures out of your recording directory in case Sage ask you to upload examples.
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  #8  
Old 06-10-2010, 04:50 PM
taylormadearmy taylormadearmy is offline
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Quote:
I found the slow reason, the stream presents a "visually impaired commentary" audio in stream description, but there is no data available. SageTV wait that audio data till timeout.

Here is an update http://download.sage.tv/users/qian/7.0.10/TSSplitter.ax.
because I don't have stream data, I*didn't test it, count on you to test.
Possible fix from sage support. Its late so I have only briefly tested but certainly improves things for me.

Let us know if it helps you..

T
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  #9  
Old 06-12-2010, 04:32 PM
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teedublu teedublu is offline
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uh uh,

Didn't help with "no signal" for me.

Still have a few channels that won't tune at all in Sage7b10 w/ that new (6/10) TSSplitter, and a few others that sometimes tune to the wrong channel -- so far the wrong ch is always the same wrong one. All is well in HDHR QuickTV

TW
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  #10  
Old 06-13-2010, 08:21 AM
Mark SS Mark SS is offline
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Tried the new TxSplitter.ax. Every channel I tried responded with video playback error, couldn't tune any.
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  #11  
Old 06-13-2010, 03:32 PM
taylormadearmy taylormadearmy is offline
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Quote:
Originally Posted by teedublu View Post
uh uh,

Didn't help with "no signal" for me.

Still have a few channels that won't tune at all in Sage7b10 w/ that new (6/10) TSSplitter, and a few others that sometimes tune to the wrong channel -- so far the wrong ch is always the same wrong one. All is well in HDHR QuickTV

TW
Oh dear
I trust you have filled out a support request? Do let us know what you hear back.

As I said I did not have much time to test this fix but it did seem to helped a bit.

I'll test more and submit more logs when I get time later this week.

I think I may also have seen an issue with the wrong channel beeing tuned. Which channels u seeing the issue with?

T
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  #12  
Old 06-15-2010, 04:12 PM
Mark SS Mark SS is offline
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Much improved in 7.0.11, probably close to tuning speed in v6.
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