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SageTV EPG Service Discussion related to the SageTV EPG Service used within SageTV. Questions about service area coverage, channel lineups, EPG listings, XMLTV, or anything else related to the service or programming guide data for SageTV should be posted here.

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Old 10-09-2009, 03:42 PM
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stefano540 stefano540 is offline
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Missing EPG service for at least 2 days

We missed a couple of important recordings last night, like the Office, because there was "No Data" listed for that channel.
I looked into the debugging data and it shows that "gandalf.freytechnologies.com" cannot be contacted. I also tried pinging this host and get no response. Is there another host to get the EPG from ?
Thanks,
Stefano
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Old 10-09-2009, 03:48 PM
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Opus4 Opus4 is offline
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Has your firewall changed? See this FAQ:
What ports do I need to open in my firewall for SageTV?

Check this FAQ too, but I'm guessing a firewall issue because the ping works for me.
My Program Guide is no longer updating and is missing data for some or all of my channels. How can I get it to start updating again?

- Andy
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Old 10-09-2009, 04:54 PM
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stefano540 stefano540 is offline
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Hi Andy,
Thanks for the back to basics response, I needed that.
I had tried to ping gandalf from work (I am remotely connected to my house via VNC) and that did not work either, so I assumed that it was down.
It turns out that our firewall probably blocks pings so that threw me off.

What is causing the problem, and I haven't fixed it yet, is that when I added a second ethernet card 2 weeks ago to talk to the HDHR directly, it also shut off the outgoing routing, while working perfectly for all other purposes....
So, I temporarily disablet ethernet 2 and sucked 10 days of EPG off the ethernet 1 and now I need to find a fix for the routing part.
Thanks again.
Stefano
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