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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 02-28-2009, 08:34 AM
Dean_H Dean_H is offline
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Join Date: Mar 2008
Posts: 105
HD-PVR dead?

all of a sudden my HD-PVR has stopped responding. Sage (after a reboot of the computer) has now removed the tuner from it's devices. I've power cycled the PVR (left power off over night) and nothing. TVE does not see the box. Also, when I do power it on, after a minute or so windows say a USB device has failed (must be the PVR box). I've changed the connections to only use s-video and analog sound to see if that helps, nothing.

Before I call Hauppauge (this is already a replacement of a C2 model...this one is an E1) I'd like to get some ideas on other things to try.

I've also tried to uninstall the drivers and reinstall. The PVR 500 and 2250 install just fine, put the HD-PVR drivers say they can't install (most likely because they can't find a unit).....SHOOT!!!!
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Old 02-28-2009, 10:58 AM
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matt91 matt91 is offline
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Join Date: Feb 2005
Location: Washington, DC
Posts: 1,185
do you have another machine to try it on? Even just to see if windows can see it?
Server: Ubuntu 16.04 running Sage for Linux v9
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Old 03-01-2009, 07:49 AM
Dean_H Dean_H is offline
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yes, tried....same result.
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Old 03-01-2009, 09:55 AM
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SHS SHS is offline
Join Date: Mar 2003
Location: Vinita, Oklahoma
Posts: 4,577
Then sound like it has gone south best get it RMA then.
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Old 03-02-2009, 11:06 AM
Dean_H Dean_H is offline
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Join Date: Mar 2008
Posts: 105
Just got RMA number from Hauppauge....will try another one
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