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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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Old 06-25-2017, 03:33 AM
Vitalogy Vitalogy is offline
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Join Date: Mar 2007
Posts: 29
Upgraded to v9 -> Hauppauge remote problems

Like many others I just upgraded to SageTV v9 to use the Schedule Direct EPG.

It was easier than expected (thanks to the devs who made the windows installer) however I now have problem with my Hauppauge remote. Not every buttons are working.

By example,
the Play, Pause, Fast Forward, Channel, Volume and few others are working.
the Up/Down/Left/Right arrows, TV, Video, Guide and some more are NOt working.

The weird thing is that the problems started after I have rebooted my computer. Or maybe I was lucky and only used working buttons before the reboot. I'm not sure.

My remote is the 45 buttons Hauppauge remote.
I checked in the settings (commands tab) and the correct remote is choosen.
I know that the remote work fine because I tested it with a debug.txt file and all buttons are working in that file.

Any solution for me?
Thanks in advance for your help.

It's OK. After searching in the forum I found something that made me remember that I need a special Irremote.ini file. I restored a backup of this file and everything working fine now.

Last edited by Vitalogy; 06-25-2017 at 03:54 AM. Reason: Solved
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