CRASH! BANG! BOOM! KAPUT! Bug!

[Outvit]

I don’t know what triggers the crash but I get the same error prompt every time with the same hexadecimal key every single time. It happens quite frequently these days and started about a week ago. It has something to do with closing a recording I was watching and returning to the recorded shows list. But I've seen it caused by nothing at least once before where I merely brought SageTV out of standby mode in the system tray and as soon as GUI launched it just crashed but it was recording a show at the time so it may be a related root cause. I don't know what's up but I have screenshots.

Again, it only started to happen less than a week ago.

SageTV v4.1.3.67 (running on fully patched Windows XP Pro SP2)
Java Version: 1.5.0_06
Current STV: SageTV3.xml (Version 4.1.3.1 – Dec. 15, 2005)
JVM Heap Size (Used/Total): 38MB/50MB
Video Renderer: Overlay
3D Acceleration: Disabled
MPEG2 Audio and Video decoder: Cyberlink

Someone help.

[Outvit]

Anyone have any idea?

[Jere_Jones]

Did you submit a bug report?

Jere

[MrApollinax]

You're running XP Pro. Do you have automatic updates turned on? Can you see what has been updated in the last week or so?

[Outvit]

Originally Posted by Jere_Jones

Did you submit a bug report?

Jere

No I have not. Don't know where to do it or what format they expect them to be submitted in. Most of the bugs I've found others have already submitted.

Originally Posted by MrApollinax

You're running XP Pro. Do you have automatic updates turned on? Can you see what has been updated in the last week or so?

No, I haven't done anything but update ATI drivers to Catalyst 6.1.
See for yourself in my Windows Update history. Screenshot attached.

[Outvit]

It is still persisting and I've gotten no replies so far. This time it happened when I deleted a recording I had just set to "Watched." It also produced a Wiz.bin.corrupt in my SageTV folder. Fortunately all my favorites and recordings, etc... are still in tact as Wiz.bin but this is a very infuriating issue!

I sent a request at http://www.sagetv.com/request.html.
Was that the right spot to submit for help regarding a bug in the software?

[Kanati]

It should get you some help from them but my experience is that they are less than prompt in doing so.

[gplasky]

I would try running some diagnostics on your hard drive. A lot of those symptoms are indication of a hard drive getting ready to go.

Gerry

[Outvit]

Originally Posted by gplasky

I would try running some diagnostics on your hard drive. A lot of those symptoms are indication of a hard drive getting ready to go.

Gerry

All of my hard drives are in good order, S.M.A.R.T. status is fine. They are freshly defragmented and there aren't any bad sectors that I can see. It would appear that is not the issue. Thanks for the suggestion and I checked it out, but nothing is going on with the hard drives. I'll keep an eye on S.M.A.R.T. just in case. Though to be honest I'm not worried in the least if a hard drive fails. It's all backed up and I keep regular backups of my OS drive and files. So I won't lose but a day or so of data, and most of the important stuff is kept on my trusty USB key or something. And even that's backed up in a ZIP file twice a week. I'm care about my data; can you tell?

No reply from support as of this moment. *sigh*