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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server. |
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#1
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MVP Warranty
Who handles the MVP warranty if I purchased it from Sage? I have one that doens't produce audio on the right side anymore. Did a bunch of trouble shooting and its definately the MVP. I don't think it ever did, I just noticed it now that I hooked it up to a big stereo. I know this is going to be a huge hassle, I can feel it.
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#2
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I suspect it would be Hauppage...
If you bought the MVP from circuitcity and it had a warranty problem it would be Hauppage that would handle it, right? What's the difference?
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#3
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it could be both however if its within the return period from circuitcity/sage. Usually easier to just deal with the place you bought it from if they will replace it...
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#4
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when I first bought my sage kit 2 years ago.. they used to bundle it with a Haupaugge Roslyn card that REALLY gave me problems. They had me return it and gave me a PVR250... no hassles at all. Why dont you email them and explain your problem
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#5
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I'm guessing by "they" and "them" you are talking about Sage and not Happauge? Thanks for the heads up.
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#6
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Hey, just wanted to let everyone know I contacted Happauge and they gave me a RMA, no questions asked and then sent me a new MVP as soon as they received mine. It took about 5 days total turn around. And I only had to write a few emails. Great service.
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