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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 08-18-2006, 05:31 AM
tankd0g tankd0g is offline
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Join Date: Sep 2004
Posts: 98
Can't access network drives

I just upgraded from 4.1 and now I can't access any of my videos on netowrk drives. The mapped drive letter isn't even a choice for import anymore and although it lets me select the network path for the videos it doesn't put them in the library. Is this a known bug?
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  #2  
Old 08-18-2006, 07:35 AM
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Opus4 Opus4 is offline
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Location: NJ
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If you are using service mode, make sure it is configured to log in as a user w/a password who has permission to accesss the network locations. I think that still gets reset when intalling an upgrade. (Mapped drives don't work anyway with services, so maybe you aren't usin a service if they worked before.)

Ususally it is a permissions problem, but perhaps check that it is allowed through your firewall to access anything else on the LAN.

- Andy
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SageTV Open Source v9 is available.
- Read the SageTV FAQ. Older PDF User's Guides mostly still apply: SageTV V7.0 & SageTV Studio v7.1.
- Hauppauge remote help: 1) Basics/Extending it 2) Replace it 3) Use it w/o needing focus
- HD Extenders: A) FAQs B) URC MX-700 remote setup
Note: This is a users' forum; see the Rules. For official tech support fill out a Support Request.
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  #3  
Old 08-18-2006, 02:22 PM
tankd0g tankd0g is offline
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Join Date: Sep 2004
Posts: 98
Quote:
Originally Posted by Opus4
If you are using service mode, make sure it is configured to log in as a user w/a password who has permission to accesss the network locations. I think that still gets reset when intalling an upgrade. (Mapped drives don't work anyway with services, so maybe you aren't usin a service if they worked before.)

Ususally it is a permissions problem, but perhaps check that it is allowed through your firewall to access anything else on the LAN.

- Andy
Ah yes, I see the install program enabled server mode in the setup screen for some reason, once I turned it off all was well (after about 20 minutes of HD thrashing). Thanks.
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