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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 10-29-2003, 08:18 PM
jman jman is offline
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Join Date: Jul 2003
Location: Dallas TX
Posts: 56
hang during startup 10-20% of the time

Howdy,

Sage hangs my machine 10-20% of the time during sage startup, although I've had it lock up 3-4 times in a row several times too... (no blue screen, just locks computer completely). This is usually either at "profililing is initializing" or some other part of profililing ( e.g. X% )

The machine is dedicated to sage and I start sage manually.

This problem has occured at least since I've been using 1.4, but may have occured w/ 1.3 too, I don't remember.

How do I diagnose this?

-----------------

BTW, I've got:
- sage 1.4.10
- a clean install of XP Professional
- a Hauppauge 350 and 250 ( although the problem occured just as frequently w/ just the 350 ) both "15" versions
- Hauppage drivers 1.16.11.20347 ( terrified to update because of the "no sound" issue mentioned numerous times in this forum)
- Via drivers dated 7/2/2003
- VIA Apollo Pro133A
- p733
- Tian s1854 Mobo

----------------

Rebooting would not be a problem EXCEPT I've written some power managment stuff that restarts sage whenever my machine comes back from standby ( see previous threads: sage can't handle waking up because of Actysis problems, so must be restarted every time the machine comes back from stand-by ). (BTW, the hangs occur both after a clean boot, and after a resume-from-stand-by )


Heeeeeeeeeeeeeelllllllllppppp


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  #2  
Old 10-30-2003, 06:55 AM
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mlbdude mlbdude is offline
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Join Date: May 2003
Location: Melbourne, Florida
Posts: 4,174
Do you have any library directories defined? If so you should try removing them from the properties file and see if the problem still exists.
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  #3  
Old 10-30-2003, 07:39 AM
Mike Young Mike Young is offline
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Join Date: Sep 2003
Posts: 287
Have you checked the log file ? maybe there is a clue in there, that was happening to me, turned out had a corrupted MP3 in my library.
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  #4  
Old 10-30-2003, 07:40 AM
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mlbdude mlbdude is offline
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Location: Melbourne, Florida
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That is what has happened to me but I don't think the release version make a log file.
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  #5  
Old 10-30-2003, 08:30 AM
Mike Young Mike Young is offline
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Join Date: Sep 2003
Posts: 287
Also...I see Windows issues like this..that randomly occur on startup, the program could be running into something else that is loading/trying to initialize at the same time. Try to make sure that Sage is the very last thing to try to load. Wonder if it happens when you take Sage out of the startup and start manually after xp is fully booted.
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  #6  
Old 10-30-2003, 09:35 AM
jman jman is offline
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Join Date: Jul 2003
Location: Dallas TX
Posts: 56
Good idea, but I manually start sage after my system has been up for a few minutes.
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  #7  
Old 10-30-2003, 10:47 AM
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Narflex Narflex is offline
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Join Date: Feb 2003
Location: Redondo Beach, CA
Posts: 6,349
My guess is its some RAM or hard disk problem. I say this because the point at which its hanging (Profiler is initializing) Sage is only doing complex mathematical calculations; which would only be utilizing CPU, RAM and maybe the HD (due to swapping and other things Windows does behind the scenes). Its not interacting with any other hardware at that time.
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  #8  
Old 10-30-2003, 11:12 AM
jman jman is offline
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Join Date: Jul 2003
Location: Dallas TX
Posts: 56
Thanks for the reply Narflex....not the answer I wanted to hear

anybody know any good free utilities to check memory? ( pretty sure it's not the hard drive, this problem happened well before I upgraded to a new one )

Last edited by jman; 10-30-2003 at 11:54 AM.
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  #9  
Old 10-30-2003, 10:32 PM
JelloMold JelloMold is offline
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Join Date: Sep 2003
Location: Detroit
Posts: 21
Here's a free dos based memory checker

http://oca.microsoft.com/en/windiag.asp
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