Placeshifter keeps disconnecting

[morpheus]

Placeshifter keeps disconnecting while I'm watching videos. It seems to happen more often while watching imported videos. I don't think this is a network issue...video playback is fine, with no stuttering or pauses, it just suddenly kicks me out to the Servers Manager screen and I have to log in again. I get through about 10 minutes of video and it happens again.

Please don't respond with some network troubleshooting crap...the network is fine. Why isn't Placeshifter more resilient? Why does it just die for no reason?

[mothbhai]

I get the same issue - Placeshifter disconnects every 10 mins when watching imported video. Have not noticed it disconnecting while doing any other activity.

Running on LAN - solid network reliability, so this is clearly some other issue.

Am surprised to find only this other case of such an issue reporting.

Anyone else facing this issue ? Any suggestions ?

[rmbu]

I also have noticed that I will get disconnected after about 10 to 15 of video playback. Anyone have ideas of why this might be happening.

[Opus4]

I suggest contacting support or filing a bug report so SageTV can follow up on it to see what might be happening.

- Andy

[shardinite]

I work for the local Telco in the ISP support division. Wanted the team to be able to watch the Superbowl today while working so I'm running the PlaceShifter off a machine tied into the announcment screens we have around the department. Works fine except so far it has kicked me back to the connect screen @ 1:24pm, 1:37pm, 1:57pm, and most recently at 2:07pm.

I'll be submitting a bug report, but I thought I would post this here to validate the problem.

[ag3mo]

I am experiencing the same disconnect issues as the posters above. I'll be watching tv for about 10 minutes without any network issues at all and then all of a sudden I'm kicked back to the server selection screen.

My sagetv media center is running on Vista Ultimate 64bit edition and my placeshifter client is running on a MacBook Pro running OS X 10.4.8.

I'll be submitting a bug report as well.

[hemicuda]

I use it when I'm on the road and sometimes when mine messes up it'll take out the MVP at home too. WAF went way down the other day when I was showing off for the guys at work and PS went wacky. She was in the middle of her soaps when it locked the MVP here.

[phelme]

I get this all the time when connecting over the Internet (not from a local LAN). The amount of time before the Mac Placeshifter client hangs range anywhere from 2 minutes to about 12.

I'm using v6.3.5 on the Mac and v6.3.10 on the Windows server.

According to the log on the sever, the "MiniClient" on the Mac simply hangs and so the server gives up after a time. No clearer indication is given to the problem. I don't think there is a way to turn on logging on the Mac. I'll have to check on that.

I hope that the new version of Placeshifter for Mac, whenever it comes out. will fix it.

[glmason]

Did you hear back from Tech Support?

[hemicuda]

Mine stopped acting up on its own.

[Yooper]

I've had this problem off and on also. Its more common when I am travelling- seems to me to be a hick-up in the internet delivery of the data packets.

I also seems that it improved when I updated my video driver on my laptop.

[enterpryse]

I had similar problems then reduced the transcoding quality to standard and things came good.

Could it be buffers filling up on the MVP until it bombs out?

[motobarsteward]

I have a similar problem. However, I can make it happen at will. Open up place shifter and watch something in full screen. Alt Tab or windows key and do something on the desktop. A couple of minutes later, it will drop the connection. If you don't do anything with the desk top, it will drop the connection after an hour or so. Could it be that some thing on the desktop updates every hour or so which is triggering this problem?

[BoogerPEZ]

I am also having problems when using placeshifter remotely over the internet. I've tried changing video quality settings to where it's almost unwatchable and I've also monitored my host comuter to see if it just didn't have the processing power to keep up. Neither seems the problem. My net speeds should also not be affected since I keep my bandwidth settings on placeshifter set well below the network capacity.

Please please fix this Sage.