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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 01-03-2007, 12:34 PM
eclas eclas is offline
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Join Date: Jan 2006
Posts: 20
Older version of Sage

Hello all,

I purchased version 5 and was happy with it. Well my hard drive fried and of course like an idiot the installation file was only on that drive.
How can I get a version 5 file since that's what I paid for. The version 6 won't take my key.

Maybe a link could be sent to my registered email address?

Thanks
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  #2  
Old 01-03-2007, 02:48 PM
ke6guj ke6guj is offline
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Join Date: Jan 2005
Posts: 2,355
If you purchased V5, then you should have a free upgrade to V6, and it should be taking your key. There was a problem with keys issued by PCalchemy Issued 4/25/2006 to 9/18/2006:

Quote:
The SageTV 5 Media Center keys issued by PCAlchemy between 4/25/2006 and
9/18/2006 require a special SageTV 5 Upgrade Key to work with SageTV 6 Media Center, please contact sales@pcalchemy.com for a free SageTV 5 Upgrade Key.
IF you bought V5 from them during that timeframe, they should be able to help you out.

edit: here is the link to V5, http://www.sagetv.com/postDL.php?tmp...5_0_4Setup.exe
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Last edited by ke6guj; 01-03-2007 at 02:51 PM.
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  #3  
Old 01-03-2007, 09:08 PM
eclas eclas is offline
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Join Date: Jan 2006
Posts: 20
Actually I think I purchased v4 and already upgraded to v5.
Thanks for the quick reply!!

At any rate I emailed support with my info and they took care of me asap. This is a great company and a great Forum!!

Last edited by eclas; 01-03-2007 at 09:13 PM. Reason: Sage took care of it!
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