PlaceShifter error when connecting from outside

[Myro]

If I connect with PlaceShifter on my home LAN (i.e. no ID / PW), all works fine.

But If I connect using the locator ID, it finds the server. But at the login prompt, I get the box:

"No PlaceShifter users are available. A new user must be created on the server, or an existing user must be enabled, before login is possible". With an "exit" button.

This used to work for a few months. This week-end, I was out-of town and I got this message. Any hints?

Thanks

[Opus4]

Since you said it used to work, but now does not, perhaps the sage.properties file on the server got corrupted & a new properties file was created w/no users. Or, it just got disabled somehow. Anyway...

When you use SageTV at home, does it list any users in Detailed Setup -> Server -> Manage Placeshifter Users?

- Andy

[Myro]

that was it. Server was enabled, but no users were defined anymore. Wonder why. Recreated it and all is now fine.

I still don't get why I could connect through local LAN though...

Thanks again

[Opus4]

Originally Posted by Myro

that was it. Server was enabled, but no users were defined anymore. Wonder why.

Like I mentioned: the properties file could have gotten corrupted & recreated somehow. Or, if using Vista, there is a way to end up with the proeprties file location in a different spot & you end up starting over (see the recent FAQ entry about Vista). Both would cause you to have to reconfigure everything, though.

I still don't get why I could connect through local LAN though...

Because a PS LAN connection doesn't normally have to log in, so no PS user had to exist.

- Andy