STV Import: NetFlix for SageMC (v2.1) 28-Feb-09

[mkanet]

Yes. I'm certain. EDIT: See attachment.

Originally Posted by brainbone

NetflixViewer.exe should do it automatically.

Are you certain that your Viewer Selection is set to SilverLight in SageMC Netlifx (right-click/option menu in a netflix movie title page, change Viewer Selection to "SilverLight")? What you are describing is exactly what happens when you have the viewer selection set to "Internet Explorer".

[Morgan111]

Originally Posted by brainbone

NetflixViewer.exe should do it automatically.

Are you certain that your Viewer Selection is set to SilverLight in SageMC Netlifx (right-click/option menu in a netflix movie title page, change Viewer Selection to "SilverLight")? What you are describing is exactly what happens when you have the viewer selection set to "Internet Explorer".

If the Viewer selection in the movie details option dialog says "SilverLight", let me know what the netflixviewer.txt file says.

[mkanet]

sageclient.properties:

plugins/NetFlix/customplayer=SilverLight

[11:17:15.227] Starting NetFlixViewer.exe
[11:17:15.228] Silverlight off
[11:17:15.264] Hiding taskbar and start button
[11:17:15.334] Title: 
[11:17:15.334] URL: 
[11:17:15.378] Start play
[11:17:15.379] Finished Dialog Init
[11:17:16.384] Missing hearbeat from Sage app
[11:17:17.397] Missing hearbeat from Sage app
[11:17:18.412] Missing hearbeat from Sage app
[11:17:19.426] Missing hearbeat from Sage app
[11:17:20.439] Missing hearbeat from Sage app
[11:17:21.462] Missing hearbeat from Sage app
[11:17:22.467] Missing hearbeat from Sage app
[11:17:23.481] Missing hearbeat from Sage app
[11:17:24.496] Missing hearbeat from Sage app
[11:17:24.496] We have lost communication with Sage too long.   SHUTDOWN

Originally Posted by Morgan111

If the Viewer selection in the movie details option dialog says "SilverLight", let me know what the netflixviewer.txt file says.

[brainbone]

One thing I noticed is that I has issues if I left an explorer window open to the SageTV folder (with the window title "SageTV"). I know netflix_silverlight_control.exe will mis-identify the windows explorer window for SageTV... possible that NetflixViewer.exe does the same?

EDIT: I had planned on updating netflix_silverlight_control to search for a window title of SageTV[ Client] and a window class of SunAwtFrame, but forgot about it until now.

EDIT2: Never mind. NetflixViewer.exe doesn't seem to have that problem.

[mkanet]

So, is that the reason why its not launching for me?

Also, when netflix_silverlight_control is in memory, I still cant use my remote control keys. I'm guessing thats also related to not being able to find the right window name/class.

Originally Posted by brainbone

One thing I noticed is that I has issues if I left an explorer window open to the SageTV folder (with the window title "SageTV"). I know netflix_silverlight_control.exe will mis-identify the windows explorer window for SageTV... possible that NetflixViewer.exe does the same?

EDIT: I had planned on updating netflix_silverlight_control to search for a window title of SageTV[ Client] and a window class of SunAwtFrame, but forgot about it until now.

[brainbone]

Originally Posted by mkanet

So, is that the reason why its not launching for me?

No. I just did some testing and wasn't able to repeat your problem (unless I set the Viewer Selection to "Internet Explorer").

NetflixViewer.exe is responsible for intercepting remote commands and passing them on to netflix_silverlight_control.exe.

It looks to me that your NetflixViewer.exe isn't recognizing that it should be in silverlight mode:

With Viewer Selection set to "Silverlight", my NetflixViewer.txt looks like:

[13:58:33.038] Starting NetFlixViewer.exe
[13:58:33.039] Silverlight selected
[13:58:33.040] Create process for silverlight control
[13:58:35.073] Finished Dialog Init
[13:58:42.859] STOP_KEY

What's the modification date of your NetflixViewer.txt? Does it coincide with your attempt to launch a Silverlight Player?

[mkanet]

Yes, netflixviewer.txt gets created/modified when I start watching a movie. I have no problems starting watchnow movies. Netflixsilverlight control just never starts; and, even when I force it to start manually, remote control keys dont work either.

[12:12:57.370] Starting NetFlixViewer.exe
[12:12:57.371] Silverlight off
[12:12:57.385] Hiding taskbar and start button
[12:12:57.433] Title:
[12:12:57.433] URL:
[12:12:57.471] Start play
[12:12:57.472] Finished Dialog Init
[12:12:58.483] Missing hearbeat from Sage app
[12:12:59.495] Missing hearbeat from Sage app
[12:13:00.509] Missing hearbeat from Sage app
[12:13:01.525] Missing hearbeat from Sage app
[12:13:02.537] Missing hearbeat from Sage app
[12:13:03.551] Missing hearbeat from Sage app
[12:13:04.566] Missing hearbeat from Sage app
[12:13:05.583] Missing hearbeat from Sage app
[12:13:06.594] Missing hearbeat from Sage app
[12:13:06.595] We have lost communication with Sage too long. SHUTDOWN

Originally Posted by brainbone

No. I just did some testing and wasn't able to repeat your problem (unless I set the Viewer Selection to "Internet Explorer").

NetflixViewer.exe is responsible for intercepting remote commands and passing them on to netflix_silverlight_control.exe.

It looks to me that your NetflixViewer.exe isn't recognizing that it should be in silverlight mode:

With Viewer Selection set to "Silverlight", my NetflixViewer.txt looks like:

[13:58:33.038] Starting NetFlixViewer.exe
[13:58:33.039] Silverlight selected
[13:58:33.040] Create process for silverlight control
[13:58:35.073] Finished Dialog Init
[13:58:42.859] STOP_KEY

What's the modification date of your NetflixViewer.txt? Does it coincide with your attempt to launch a Silverlight Player?

[brainbone]

Originally Posted by mkanet

[12:12:57.371] Silverlight off

Are you running Vista? I'm wondering if it's a UAC problem.

EDIT:
Is this on a server, or client? I see you refer to sageclient.properties. Is this a separate client, or sage running as a service/server client?

[sam99]

looking for a little guidance. Imported the netflix plugin and it works on the server client. Trying to get it to work on the HD100s now.

I have the loopback set up so that I can see the server desktop on channel 999. I imported the plugin on the hd100. I set the id, user, password and channel just like I did on the server. I also set it to silverlight on the movie options page, just like on the server. So everything seems to be the same. However, it does not appear that the HD100 is really connecting to the website. I see nothing other than the leftside menu when i go to browse movies. I look at the channels, which I am assuming is coming from somewhere other than netflix?, and go to a watch now movie on the top100 list and it sticks on "still loading" on time, director, etc. Any suggestions on where to go from here? I have searched and can not find anything to help me. Searching got me this far, but looking for some help now. Thanks

[brainbone]

Originally Posted by sam99

looking for a little guidance. Imported the netflix plugin and it works on the server client. Trying to get it to work on the HD100s now.

i think you need to copy some settings over from your sageclient.properties to your sage.properties file. See here and here for more information.

[mkanet]

Nothing special about my setup. Vista with UAC disabled. I have sageTVservice.exe running in the background, but I use sageTV.exe for watching liveTV locally on the same machine.

I'm definitely not a software engineer, but I know that for troubleshooting, the only way to fix isues similar to this is to have more verbose debugging. This would also help figure out why all remote control functions are not working.

We know that the executable launches just fine when I manually start it. This means that you might want to investigate using an alternate, more dependable method to launch the executable.

Originally Posted by brainbone

Are you running Vista? I'm wondering if it's a UAC problem.

EDIT:
Is this on a server, or client? I see you refer to sageclient.properties. Is this a separate client, or sage running as a service/server client?

[brainbone]

Originally Posted by mkanet

We know that the executable launches just fine when I manually start it. This means that you might want to investigate using an alternate, more dependable method to launch the executable.

netflix_silverlight_control.exe appears to be functioning normally, and reliably. The problem is that NetflixView.exe is not communicating with SageTV, and it's not seeing that it should be in Silverlight mode. Once NetflixViewer.exe is put into silverlight mode, it will launch netflix_silverlight_control.exe (if it's not already running) and instruct netflix_silverlight_control.exe.

Without NetflixViewer.exe running in silverlight mode and communicating with SageTV (we know this is the case based on the "[12:12:57.371] Silverlight off" and "[12:13:06.595] We have lost communication with Sage too long." messages in NetflixViewer.txt), netflix_silverlight_control.exe can do nothing but stretch IE to full screen and wait for further instructions from NetflixViewer.exe -- and it seems to be doing that perfectly.

So, in short, the problem is with Netflixviewer.exe not seeing that it should be in silverlight mode, and apparently not communicating with SageTV. I'm not exactly sure how Netflixviewer.exe decides what mode it should be in, or what could be stopping communication with SageTV. That's Morgan's department. I only know the details of netflix_silverlight_control.

[mkanet]

Ahhh thanks for explaining brainbone... I guess thats why morgan quickly asked about what netflixviewer.txt says in it's log. We'll need to wait to see what morgan finds out. Glad I reported this when I did before more people start using this updated plugin.

Is the remote control issue Morgan's department too?

Originally Posted by brainbone

netflix_silverlight_control.exe appears to be functioning normally, and reliably. The problem is that NetflixView.exe is not communicating with SageTV, and it's not seeing that it should be in Silverlight mode. Once NetflixViewer.exe is put into silverlight mode, it will launch netflix_silverlight_control.exe (if it's not already running) and instruct netflix_silverlight_control.exe.

Without NetflixViewer.exe running in silverlight mode and communicating with SageTV (we know this is the case based on the "[12:12:57.371] Silverlight off" and "[12:13:06.595] We have lost communication with Sage too long." messages in NetflixViewer.txt), netflix_silverlight_control.exe can do nothing but stretch IE to full screen and wait for further instructions from NetflixViewer.exe -- and it seems to be doing that perfectly.

So, in short, the problem is with Netflixviewer.exe not seeing that it should be in silverlight mode, and apparently not communication with SageTV. I'm not exactly sure how Netflixviewer.exe decides what mode it should be in, or what could be stopping it from communication with SageTV. That's Morgan's department. I only know the details of netflix_silverlight_control.

[brainbone]

Originally Posted by mkanet

Is the remote control issue Morgan's department too?

Yes. In silverlight mode, NetflixViewer.exe's main task is handling the relay of remote events from SageTV to netflix_silverlight_control.exe.

[sam99]

Originally Posted by brainbone

i think you need to copy some settings over from your sageclient.properties to your sage.properties file. See here and here for more information.

thanks brain! This has definitely not been a smooth setup for me. Succeeding one step at a time. That being said, not sure if it was copying the settings or the fact that the username/password is case sensitive...heh, I do not know if that is said anywhere, but just discovered it and I can now see everything to a point...

I can browse movies and even view trailers, but when I try watch now, the server desktop appears but nothing happens. My wife said it was rather anti-climactic =( I did not see the green H icon I saw when running it from my server either. I think I remember reading something abotu that, maybe that different executable or something. If anyone has a pointer to the right post, would be appreciated. Meanwhile, will start abusing the search function again.

[mkanet]

Is there anything you can think of that I can try until Morgan gets back to me? I have no idea what would cause both netflix_silverlight_control.exe not to start or none of the remote control buttons.

Originally Posted by brainbone

Yes. In silverlight mode, NetflixViewer.exe's main task is handling the relay of remote events from SageTV to netflix_silverlight_control.exe.

[brainbone]

Originally Posted by mkanet

Is there anything you can think of that I can try until Morgan gets back to me? I have no idea what would cause both netflix_silverlight_control.exe not to start or none of the remote control buttons.

I was able to replicate your problem.

Make sure you have NetflixViewerJNI.dll from SageMC Netflix v2.1 (should be in the same folder as NetflixViewer.exe). When I deleted NetflixViewNI.dll from my system, I had the same problems as you. Restoring it fixed the problem.

[Morgan111]

Actually I just saw a possible stomping of a couple of status bits that may cause the problem you are seeing. You will have to import this updated xml import file (after going back to an STV version before NetFlix was loaded). I think that will correct your problem. I will update the download if that corrects it.

[brainbone]

Originally Posted by sam99

but when I try watch now, the server desktop appears but nothing happens.

Unfortunately I'm not running a similar configuration, so I'm stabbing in the dark, but my guess is that you would need to change the settings for the SageTV service to have it run as a local user account, and let it interact with the desktop -- but I could be way off.

Edit:
A detailed how-to, with a list of requirements from those that have Netflix/Loopback working would be helpful. Seems to be a common question, and I know it would be handy when I finally get around setting up an HD200 myself.

[mkanet]

Hi Morgan, actually brainbone hit the nail on the head. For some odd reason I didnt have NetflixViewJNI.dll. I added that file, and magically everything started working!! Do you still want me to use the updated import? Netflix has never works so good!!! FF/REW work great!!

Originally Posted by Morgan111

Actually I just saw a possible stomping of a couple of status bits that may cause the problem you are seeing. You will have to import this updated xml import file (after going back to an STV version before NetFlix was loaded). I think that will correct your problem. I will update the download if that corrects it.