HD Extender - after a couple of minutes freezes and turns off

[mistergq]

I have two HD extenders. I hooked them up tonight. Both have firmware updated, I am running Sage 6.3.10, and the latest java (downloaded latest java to be on the safe side).

The one box works just fine.

The other box, when I am playing a recorded tv file, after a couple of minutes, it freezes, and then eventually turns off.

Any ideas?

[mistergq]

Here is what I did that seems to be working right now.

I was using the ethernet cable that was hooked to my client. I got one of the ethernet cables that I was not using and switched to that one.

*knock on wood* it seems to be working now. could it be that simple?

[carlgar]

It could be but I would consider it unlikely. There have been reports of random lockups with the HD extender. There is another thread http://forums.sage.tv/forums/showthr...37&postcount=1 concerning that. I have been unable to run more than a week without seeing the issue. I am currently running old firmware now to try to find a version that works, but I also encountered a random lockup tonight.

[mistergq]

I did see that thread. For me, initially, the lock up did not seem random, it seemed chronic. Then once I shut everything down, swapped the ethernet cable, and it just worked. So I am hopeful and its working right now. But we will see.

Thanks for the response.

[mistergq]

well the problem is no longer occurring as much, but it just happened again. So its not the ethernet cable.

[Narflex]

Originally Posted by mistergq

well the problem is no longer occurring as much, but it just happened again. So its not the ethernet cable.

But if changing the etherent cable affected the frequency of the problem significantly; you're probably on the right track in that it's an issue in the network somewhere.

I'd recommend swapping your extenders and then seeing if the problem follows it. If it does follow it; then remove the files in the SageTV\clients folder on the server to wipe the server's configuration for each device. Then they'll both have identical configs and if the problem still only occurs on that one device then it's probably a hardware issue on the extender and you'll need to contact support for an exchange. (We haven't confirmed that any of these lockup problems are related to the extender HW yet; but it's still a potential theory)

[mistergq]

move it...do you know what I have to do to move it it also doesn't help that I will be moving to a new house in 30+ days.

*knock on wood* it has not happened in the last 48 hours. My wife works from home and she has had it on during the day. I came home early today and was watching programs for about 6 hours straight (I know, I have no life - but I have lot of stuff on there I want to watch and delete).