System Lock with HVR-1800 Recording

[LazyGun]

I have 2 cards in my HTPC. A PVR-150 and an HVR-1800.
The 150 has been working great for years. The HVR-1800 is new.
If I just use the 150 as a video source everything is fine.
If I delete it as a source, and add the HVR-1800 (S-Video input from regular cable stb), things start going wrong.
I've been doing some testing, and it looks like if I create a timed recording, the system locks when it gets about 4 or 5 minutes in to it.
In my tests I created a timed recording starting a minute from 'now', lasting about 4 minutes. No problem. So I create another one on a different channel, for about 4 or 5 minutes, and it starts ok. As it approaches the end it locks up. The whole system is unresponsive and I have to reset the PC.
All of these are recording from regular SD channels. It doesn't appear to be the channel itself, as I tried this 3 times in a row, all with random channels.

When I switch the video source back to the PVR-150, everything is fine again.
I have the latest drivers on the Hauppauge main site installed (cd 3.4d1).

I'm running windows xp sp2, Sage v6.3.10.166
Java v 1.6.0_03
Standard STV
1Gb ram

With debug logging enabled I get this:

Tue 3/18 22:46:00.002 Seeker awoken
Tue 3/18 22:46:00.003 MARK 1 currRecord=null enc=Hauppauge WinTV 885 Video Capture clients=[] ir=false
Tue 3/18 22:46:00.004 Seeker in AUTOMATIC mode nextRecord=FA[stationID=17063 No Data time=Tue 3/18 22:46:00.000 dur=0:04:00] nextTTA=0
Tue 3/18 22:46:00.004 newRecord=FA[stationID=17063 No Data time=Tue 3/18 22:46:00.000 dur=0:04:00]
Tue 3/18 22:46:00.004 Change in record to another show. Entering device record mode. - LATER
Tue 3/18 22:46:00.004 Change in record to another show. Entering device record mode. - NOW
Tue 3/18 22:46:00.004 Seeker.startRecord(Hauppauge WinTV 885 Video Capture FA[stationID=17063 No Data time=Tue 3/18 22:46:00.000 dur=0:04:00], currTime=Tue 3/18 22:46:00.003) currRecord=null switch=false
Tue 3/18 22:46:00.004 Setting up MMC video for recording new show & tuning channel conn=Hauppauge WinTV 885 Video Capture S-Video
Tue 3/18 22:46:00.005 Using quality setting "Great" for recording
Tue 3/18 22:46:00.008 VideoStorage for new file: \\cerberus\e$\my videos\sage - Leave Free 20.0 GB
Tue 3/18 22:46:00.009 MediaFile created subfile:\\cerberus\e$\my videos\sage\17063_2_0318_2246-0.mpg MediaFile[id=7584540 FA[stationID=17063 No Data time=Tue 3/18 22:46:00.000 dur=0:04:00] host=gryphon encodedBy=Hauppauge WinTV 885 Video Capture Great format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 720x480 4:3 3800 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps]]]
Tue 3/18 22:46:00.011 Added:MediaFile[id=7584540 FA[stationID=17063 No Data time=Tue 3/18 22:46:00.000 dur=0:04:00] host=gryphon encodedBy=Hauppauge WinTV 885 Video Capture Great format=MPEG2-PS 0:00:00 0 kbps [#0 Video[MPEG2-Video 29.97 fps 720x480 4:3 3800 kbps interlaced]#1 Audio[MP2 48000 Hz 2 channels 384 kbps]] \\cerberus\e$\my videos\sage\17063_2_0318_2246-0.mpg, Seg0[Tue 3/18 22:46:00.008-Wed 12/31 19:00:00.000]]
Tue 3/18 22:46:00.013 Seeker channel string=2
Tue 3/18 22:46:00.015 setEncodingProperties0 327569976 Great
Tue 3/18 22:46:00.015 Set encoding property audiooutputmode to 0
Tue 3/18 22:46:00.015 Set encoding property audiocrc to 0
Tue 3/18 22:46:00.015 Set encoding property gopsize to 15
Tue 3/18 22:46:00.015 Set encoding property videobitrate to 3800000
Tue 3/18 22:46:00.015 Set encoding property inversetelecine to 0
Tue 3/18 22:46:00.015 Set encoding property closedgop to 0
Tue 3/18 22:46:00.015 Set encoding property vbr to 0
Tue 3/18 22:46:00.015 Set encoding property outputstreamtype to 10
Tue 3/18 22:46:00.015 Set encoding property width to 720
Tue 3/18 22:46:00.015 Set encoding property height to 480
Tue 3/18 22:46:00.015 Set encoding property audiobitrate to 384
Tue 3/18 22:46:00.016 Set encoding property audiosampling to 48000
Tue 3/18 22:46:00.016 Set encoding property disablefilter to 1
Tue 3/18 22:46:00.016 Set encoding property medianfilter to 3
Tue 3/18 22:46:00.016 Set encoding property fps to 30
Tue 3/18 22:46:00.016 Set encoding property ipb to 0
Tue 3/18 22:46:00.016 Set encoding property deinterlace to 0
Tue 3/18 22:46:00.016 Set encoding property aspectratio to 1
Tue 3/18 22:46:00.016 setupEncoding0 called for 327569976 'Hauppauge WinTV 885 Video Capture-0' (ver 1.0)
Tue 3/18 22:46:00.016 setupEncoding0 Trace1 
Tue 3/18 22:46:00.017 setupEncoding0 Trace2 
Tue 3/18 22:46:00.017 setupEncoding0 Trace3 
Tue 3/18 22:46:00.022 Using encoder filter
Tue 3/18 22:46:00.022 setupEncoding0 Trace4 
Tue 3/18 22:46:00.028 setupEncoding0 Trace5 
Tue 3/18 22:46:00.029 setupEncoding0 Trace6 
Tue 3/18 22:46:00.029 is not ATI encoder.
Tue 3/18 22:46:00.029 setupEncoding0 Trace6-1 
Tue 3/18 22:46:00.029 configureHCWEncoder is running for 'Hauppauge WinTV 885 Video Capture-0'.
Tue 3/18 22:46:00.029 configureHCWEncoder setup width 720 on encoder
Tue 3/18 22:46:00.029 configureHCWEncoder setup width 720 succeeded
Tue 3/18 22:46:00.029 configureHCWEncoder setup ouputstream 10 on encoder
Tue 3/18 22:46:00.029 configureHCWEncoder setup ouputstream change 10 succeeded
Tue 3/18 22:46:00.029 configureHCWEncoder setup video GOP open/close 0 on encoder filter
Tue 3/18 22:46:00.029 configureHCWEncoder setup video GOP open/close succeeded
Tue 3/18 22:46:00.029 configureHCWEncoder setup BitRate 3800 mode:0 on HW econder
Tue 3/18 22:46:00.032 configureHCWEncoder setup BitRate succeeded
Tue 3/18 22:46:00.032 configureHCWEncoder setup GOP size 15 on HW encoder filter
Tue 3/18 22:46:00.032 configureHCWEncoder setup GOP size succeeded
Tue 3/18 22:46:00.032 configureHCWEncoder setup inverse telecine 0 on HW encoder filter
Tue 3/18 22:46:00.032 configureHCWEncoder inverse telecine succeeded
Tue 3/18 22:46:00.032 configureHCWEncoder setup audio BitRate 384 on HW encoder
Tue 3/18 22:46:00.032 configureHCWEncoder setup audio BitRate succeeded
Tue 3/18 22:46:00.032 configureHCWEncoder audio sampling rate 48000 on HW encoder
Tue 3/18 22:46:00.032 configureHCWEncoder setup audio sampling rate succeeded
Tue 3/18 22:46:00.032 configureHCWEncoder audio channel 0 on HW encoder
Tue 3/18 22:46:00.032 configureHCWEncoder setup audio channel succeeded
Tue 3/18 22:46:00.033 configureHCWEncoder setup audio crc 0on HW encoder
Tue 3/18 22:46:00.033 configureHCWEncoder setup audio crc on/off succeeded
Tue 3/18 22:46:00.033 configureHCWEncoder done 'Hauppauge WinTV 885 Video Capture-0'
Tue 3/18 22:46:00.033 setupEncoding0 Trace7 
Tue 3/18 22:46:00.033 setupEncoding0 Trace8 
Tue 3/18 22:46:00.033 setupEncoding0 Trace9 
Tue 3/18 22:46:00.037 setupEncoding0 Trace10 
Tue 3/18 22:46:00.037 Encoding to file \\cerberus\e$\my videos\sage\17063_2_0318_2246-0.mpg
Tue 3/18 22:46:00.037 setupEncoding0 Trace27 
Tue 3/18 22:46:00.037 setupEncoding0 Trace28 
Tue 3/18 22:46:00.037 startEncoding0 called for 'Hauppauge WinTV 885 Video Capture-0'
Tue 3/18 22:46:00.163 Playing IR tune command of 2
Tue 3/18 22:46:00.709 GetBroadcastStandard  for device:'Hauppauge WinTV 885 Video Capture-0'
Tue 3/18 22:46:00.710 RootFile=\\cerberus\e$ fstype=null fileLength=98304
Tue 3/18 22:46:00.710 Checking video directories for new files
Tue 3/18 22:46:01.258 Diskspace checking is running
Tue 3/18 22:46:01.259 Verifying existence of all TV media files in database fixDurs=false avoidArchive=true
Tue 3/18 22:46:01.555 Enforcing keep at most limits for the files...
Tue 3/18 22:46:01.558 Seeker clearing unwanted and partial files...
Tue 3/18 22:46:01.610 needFreeSize = 0.4941 GB currFreeSize=177.132832768 GB
Tue 3/18 22:46:01.611 Seeker waiting for 3 mins.
Tue 3/18 22:47:53.986 Ministry is waiting for 180 sec

It is recording to a remote directory, but that works fine with the 150.
I have also experienced this without the 150 in the PC. I've also tried uninstalling and reinstalling both java and sage. No joy.

Anyone got any ideas?

Thanks

[rlacasse]

Are the quality settings the same for both video sources (i.e. both pushing data at the same rate onto the remote directory)?

I noticed the problem one is set at 2GB/hr -- which shouldn't be a problem. But perhaps you can try a slower rate as a test to see if still locks up.

Ray...

[LazyGun]

Originally Posted by rlacasse

Are the quality settings the same for both video sources (i.e. both pushing data at the same rate onto the remote directory)?

I noticed the problem one is set at 2GB/hr -- which shouldn't be a problem. But perhaps you can try a slower rate as a test to see if still locks up.

Ray...

Yeah, I believe I have them both set the same, which is the 'Great' setting.
I will try changing that this evening and see if it still reproduces.

[LazyGun]

I just managed to reproduce it doing a channel scan in the WinTV app
Guess it's time to contact Hauppauge.

[morikaweb]

I am having the exact same problem with my brand new 1800. Did you confirm it was a defective card? I have systematically ruled out everything but the card, but was hopping it was just a driver bug or something.

[LazyGun]

Originally Posted by morikaweb

I am having the exact same problem with my brand new 1800. Did you confirm it was a defective card? I have systematically ruled out everything but the card, but was hopping it was just a driver bug or something.

Not yet, I have 2 more things left to try. First is a BIOS update on the PC it is installed in, and the 2nd is to try it in another machine (which is going to take some juggling ).
I'm out of town atm, so I'll be trying that this week.

[morikaweb]

Not yet, I have 2 more things left to try. First is a BIOS update on the PC it is installed in, and the 2nd is to try it in another machine (which is going to take some juggling ).
I'm out of town atm, so I'll be trying that this week.

Good luck with your testing. Unfortunately my 1800 has gotten worse with artifacts, static, and distortions when viewing a S-Video input (on top of the crashing well recording) . I'll be calling Hauppauge today about a RMA number.

[LazyGun]

Did you get your RMA number?
Updating BIOS etc on my pc did nothing to help it. Awaiting next email from Hauppauge.