HDPVR No Workithe, Help!!!

[mchias13]

dan,

mine doesn't work either. SN: 2008 10605838. produced b4 your broken one.

[dvsing]

ok good... another broken one manufactured week 20, 2008 (2008 from sticker). Keep them coming in, I'm curious.

-Dan

[spaceghost]

I just received my RMA #. I'm ver 2008 as well.

[dflachbart]

Mine is 2108, working...


Dirk

[BobPhoenix]

I have a 2108 and it is working for me.

[sleonard]

2008 10607190 not working.

S

[KavMan]

2108 Working great

[dflachbart]

Seems to be very consistent...

Dirk

[azcoyote]

I've had mine a week and no issues

2008 10606073

[jlindborg]

2008 - 10605110

working fine so far

[Brent]

2008 10607165
Works very well thank you

[Morgan111]

2008 10606129 cool as a cucumber..

[sleonard]

A week ago I called Hauppage about my newly arrived HD-PVR that was not working. This was before it was known that the problem was widespread and the tech hadn't heard of it yet. He escalated the call to an engineer and said they would call or email me the next day. A week went by and I still hadn't heard back even though a lot of others were experiencing the same issue so, yesterday, I sent them an email to follow up.

The reply came this morning and said:

1. They still don't know if it is the driver or hardware.
2. They are unable to reproduce the issue on units that have been returned.
3. They would issue an RMA if I wanted.

Obviously, #2 is the most interesting.

S

[Kirby]

Mine is 2008 (need to get the rest of the # still) but I have it sitting in a very hot cabinet, so its had a fan blowing on it. With that setup, its cool, and works perfectly. Plan on moving it to outside of the cabinet and no fan and see the results.

[jakep_82]

Originally Posted by sleonard

2. They are unable to reproduce the issue on units that have been returned.

This concerns me. No fewer than a dozen people on this board alone are having the exact same problem. How can they not reproduce the problem? Are they doing the testing inside a walk in freezer? I'm also wondering whether the "tested" replacement unit I get will work.

[dvsing]

Question - can people please report back if they are using the stock drivers (on the CD) or the beta drivers that are floating around, and if their unit is working or not working?

I am using the beta drivers.. one unit is definitely NOT working and the other unit which I *thought* was working fine spontaneously locked up last night and required a soft power cycle (front button off/on) in order to get it to respond to SageTV again. =(

For those of you with "perfect" setups right now, are you using beta drivers or the stock drivers on the CD that came with the unit?

-Dan

[KavMan]

Originally Posted by dvsing

Question - can people please report back if they are using the stock drivers (on the CD) or the beta drivers that are floating around, and if their unit is working or not working?

I am using the beta drivers.. one unit is definitely NOT working and the other unit which I *thought* was working fine spontaneously locked up last night and required a soft power cycle (front button off/on) in order to get it to respond to SageTV again. =(

For those of you with "perfect" setups right now, are you using beta drivers or the stock drivers on the CD that came with the unit?

-Dan

beta

[Fluffdaddy]

Originally Posted by dvsing

Question - can people please report back if they are using the stock drivers (on the CD) or the beta drivers that are floating around, and if their unit is working or not working?

I am using the beta drivers.. one unit is definitely NOT working and the other unit which I *thought* was working fine spontaneously locked up last night and required a soft power cycle (front button off/on) in order to get it to respond to SageTV again. =(

For those of you with "perfect" setups right now, are you using beta drivers or the stock drivers on the CD that came with the unit?

-Dan

Once I got past my madding installation problems, my HDPVR has been glitch free. I'm using stock drivers.

[BobPhoenix]

Originally Posted by dvsing

Question - can people please report back if they are using the stock drivers (on the CD) or the beta drivers that are floating around, and if their unit is working or not working?

I am using the beta drivers.. one unit is definitely NOT working and the other unit which I *thought* was working fine spontaneously locked up last night and required a soft power cycle (front button off/on) in order to get it to respond to SageTV again. =(

For those of you with "perfect" setups right now, are you using beta drivers or the stock drivers on the CD that came with the unit?

-Dan

Mine is using the beta driver and is working for me now. I had the same problem after I first got it but I haven't since I reinstalled the OS and Sage. I suspect it was because I was channel surfing at the time and I am no longer doing that. And so far I have not seen the same thing again. Basically I am not watching anything live.

[tledford]

2108 10607659

I've recorded six 1.5 - 2.25 hour long movies successfully, two using the (incredibly clunky) ArcSoft bundled software and four using SageTV. I'm new to SageTV and incredibly impressed, but unfortunately, with this hardware, SageTV simply can't produce the same quality recording as can the ArcSoft "Capture Module" because you simply can't set the bitrate high enough -- the "best" setting in SageTV is only 5.9mb whereas in the "Capture Module" it can be set to constant 13.5mb. Side-by-side comparisons of the same content from my DirecTV H20 show a much higher quality capture from the ArcSoft stuff.

A shame, because SageTV is brilliant! I'm going to buy it regardless, under the assumption that support for this hardware will mature (along with the firmware and drivers from Hauppauge ).

Regards,
TL