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SageTV Software Discussion related to the SageTV application produced by SageTV. Questions, issues, problems, suggestions, etc. relating to the SageTV software application should be posted here. (Check the descriptions of the other forums; all hardware related questions go in the Hardware Support forum, etc. And, post in the customizations forum instead if any customizations are active.)

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  #1  
Old 10-21-2008, 10:51 AM
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Refresh Import Directories causes DrWatson issue

I have XP SP3 with Sage 6.4.8 installed and a week or so back I started having problems with Windows Explorer hanging up or restarting. After much troubleshooting I found that the only program that caused this to happen is when Sage does a refresh of the import directories. I turned off the automatically refresh and the problem goes away but whenever I manually refresh and have an explorer window open it will cause it to hang and the only way to fix it is to go into task manager and close the DrWatson process.
Has anyone heard of this issue? Everything is working perfectly on my system and Sage so I'd rather not tinker if someone can point me in the right direction to fix this...
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Old 10-21-2008, 10:59 AM
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Those should be creating a log in the \Windows\Drwatson\Watsonxxx.wlg log file. What do they say?

Gerry
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Old 10-21-2008, 12:09 PM
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This seems to be repeating throughout the log:

*----> Stack Back Trace <----*
WARNING: Stack unwind information not available. Following frames may be wrong.
*** ERROR: Symbol file could not be found. Defaulted to export symbols for C:\WINDOWS\system32\wdmaud.drv -
ChildEBP RetAddr Args to Child
00e9ff6c 7c80a105 00000002 00e9ffa4 00000000 ntdll!KiFastSystemCallRet
00e9ff88 72d2312a 00000002 00e9ffa4 00000000 kernel32!WaitForMultipleObjects+0x18
00e9ffb4 7c80b713 00000000 00000000 020a0014 wdmaud!midMessage+0x348
00e9ffec 00000000 72d230e8 00000000 00000000 kernel32!GetModuleFileNameA+0x1b4
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  #4  
Old 10-21-2008, 12:11 PM
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Could be a bad or corrupt audio driver. See if you can pull that file from your SP3 download. Or replace it with a previous version from another XP install.

Gerry
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