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Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

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  #1  
Old 08-11-2009, 03:10 PM
lewiston2009 lewiston2009 is offline
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Join Date: Jul 2009
Location: Midwest
Posts: 9
New WHS Setup w/ Hauppauge Tuners. Black video window or choppy video.

I am working with a new system built for STV - see specs in my sig.

When I try to view any video (live or recorded) it is very choppy or simply a black screen. This occurs if both cards are in or only one. All channels have a signal strength of 100%. Processor usage hovers around 4% when recording. Steps I've taken:

Tried various cables.
Reseated cards
Removed Hauppauge drivers including running HWClear.exe
Tried both drivers on CD and download
Used tester to verify the network infrastructure is meeting CAT6 bandwidth requirements

I have a SiliconDust HDHR-US HDHomeRun on order to aid in troubleshooting.

I’m very familiar with servers and networks but not with PVRs. I appreciate any help you can provide.

Thanks,
Richard
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Mac Mini Core2Duo 2.53GHz Snow Leopard Server
2x HDHR, all OTA
5TB Storage for Recordings/Imports/TimeMachine/Music/Data
HD200 via CAT6

Last edited by lewiston2009; 08-11-2009 at 04:12 PM.
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  #2  
Old 08-12-2009, 12:56 PM
gplasky's Avatar
gplasky gplasky is offline
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Join Date: Jul 2003
Location: Howell, MI
Posts: 9,203
Did you install java on your WHS?

Gerry
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Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB.
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  #3  
Old 08-12-2009, 09:24 PM
lewiston2009 lewiston2009 is offline
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Join Date: Jul 2009
Location: Midwest
Posts: 9
I've tried various versions including the current release without success. Unfortunately delivery of the HDHomeRun was delayed a day.

Richard
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Mac Mini Core2Duo 2.53GHz Snow Leopard Server
2x HDHR, all OTA
5TB Storage for Recordings/Imports/TimeMachine/Music/Data
HD200 via CAT6
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  #4  
Old 08-13-2009, 04:21 AM
gplasky's Avatar
gplasky gplasky is offline
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Join Date: Jul 2003
Location: Howell, MI
Posts: 9,203
And you're trying to view the video on your HD200 and NOT the WHS? WHS isn't setup for video playing.

Gerry
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Big Gerr
_______
Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB.
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  #5  
Old 08-13-2009, 02:30 PM
lewiston2009 lewiston2009 is offline
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Join Date: Jul 2009
Location: Midwest
Posts: 9
Correct. No monitor connected. Once working properly, it will be moved to a server rack and attached to a KVM switch.

The HDHomeRun was delivered today. Will pull the Hauppauge card(s).

Richard
__________________
Mac Mini Core2Duo 2.53GHz Snow Leopard Server
2x HDHR, all OTA
5TB Storage for Recordings/Imports/TimeMachine/Music/Data
HD200 via CAT6
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  #6  
Old 08-13-2009, 06:36 PM
lewiston2009 lewiston2009 is offline
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Join Date: Jul 2009
Location: Midwest
Posts: 9
Replaced Hauppauge tuners with the HDHomeRun. Problem solved.

Thanks for your help Gerry!

Richard
__________________
Mac Mini Core2Duo 2.53GHz Snow Leopard Server
2x HDHR, all OTA
5TB Storage for Recordings/Imports/TimeMachine/Music/Data
HD200 via CAT6
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