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SageTV Media Extender Discussion related to any SageTV Media Extender used directly by SageTV. Questions, issues, problems, suggestions, etc. relating to a SageTV supported media extender should be posted here. Use the SageTV HD Theater - Media Player forum for issues related to using an HD Theater while not connected to a SageTV server. |
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#1
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HD100 cant access internet - help!
Hi guys
Here's my problem. My HD100 can't access the internet for firmware updates. Not a major problem, but has been bugging me for ages so hoping someone can help! Here's my setup. SageTV server: dual core intel running a headless sagetv server (sagetv v6.6.2). The server has two NICS. One is a DLink WLAN which is connected to my Netgear wireless modem/router - this is mainly for internet access for the sagetv server (epg, online vids, etc) as well as wireless media file access for my laptop. The wireless NIC has a static IP of 192.168.0.4, subnet 255.255.255.0, etc. The server also has a wired gigabit LAN (built into the motherboard). This goes into a netgear GB switch which feeds the HD100 as well as a desktop PC in the same room. The wired LAN has an IP of 10.0.0.1 and a subnet mask of 255.0.0.0. The different ip ranges and subnet masks are due to the fact that I couldnt run two NICS on the same PC in the same IP range, etc. I would get either IP conflicts on my network or trying things like network bridging, etc would not work. HD100 extender The extender is set to use a static ip of 10.0.0.3 and a subnet mask of 255.0.0.0 it can see the server fine, can connect & can access online content in Sage once connected. Problem is that the extender cant see the internet when in the firmware update screen. I'm assuming the problem is due to different IP ranges and different subnets - the private subnet (255.0.0.0) has no way to access or see the internet-exposed subnet (255.255.255.0). My question is - how can I route the traffic/IPs on my sage server from one subnet to another to enable the private subnet to access the internet so that my HD100 can get firmware updates. Please note that this setup is necessary due to the physical setup/layout of my house - unfortnuately I cant just directly plug the hd100 into a router, etc. Any help is much appreciated. Thanks in advance. ![]() |
#2
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Well you've answered your own question. You gave the HD100 the IP and subnet for the private subnet which has no internet access. Give it an IP and subnet for the public subnet. Bridge the two NICs if you have to for the HD100 to get out.
Gerry
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Big Gerr _______ Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB. |
#3
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Thanks Gerry - have tried that.
Giving the wired NIC in the server a public ip range and subnet (i.e. 192.168.x.x) kills internet access on the server - cant access any sites in IE, etc. The only way around this is the private subnet. Giving the hd100 a public IP also prevents the hd100 from seeing the sage server. can't pickup the server no matter how many times I hit refresh. Bridging the connections on the server also doesnt help - doing this kills internet access on the server as well and my network bridge is unable to get a proper DHCP IP from my router - the bridge properties keeps showing "invalid ip" and repairing the bridge results in an error "unable to renew IP address". any other ideas? |
#4
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Doesn't your router have any switch ports on the back? If it does set the HD100 to DHCP and plug it in. Also what OS?
Gerry
__________________
Big Gerr _______ Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB. |
#5
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Problem is router cant reach the HD100 - cabling and apartment layout restrictions.
OS is windows XP, SP3 all updates applied. Unless there's something obvious I can do to fix my problem I'll just buy a really long phone cable to put the router near the HD100 as a once off to update the firmware. Not an elegant solution though!! ![]() |
#6
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Quote:
__________________
Server : Intel Core i7 2.8 GHz Processor: Gigabyte X58A-UD3R Motherboard: 6 GB Memory : 1 120 GB Intel SSD :3 2 TB WD hard drives:1 Hauppauge PVR 2250: 3 HDHomeRuns:1 HD300 extender;1 HD200 extender;1 HD100 extender 2 MVP Media Extenders: Windows 7 64 bit Home Premium all updates applied, SageTV V7.1.7.254. |
#7
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Your other option is to use the recovery option:
Quote:
http://download.sage.tv/firmware/stx1000beta.bin For manual installation via the HD100's "Recovery Procedure" in the above FAQ, download this file, remembering to rename the file to match the FAQ's instructions: stx1000.bin Gerry
__________________
Big Gerr _______ Server - WHS 2011: Sage 7.1.9 - 1 x HD Prime and 2 x HDHomeRun - Intel Atom D525 1.6 GHz, Acer Easystore, RAM 4 GB, 4 x 2TB hotswap drives, 1 x 2TB USB ext Clients: 2 x PC Clients, 1 x HD300, 2 x HD-200, 1 x HD-100 DEV Client: Win 7 Ultimate 64 bit - AMD 64 x2 6000+, Gigabyte GA-MA790GP-DS4H MB, RAM 4GB, HD OS:500GB, DATA:1 x 500GB, Pace RGN STB. |
#8
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Thanks Carlgar.
What about the subnet masks for both networks - do I maintain 255.0.0.0 for the class A and 255.255.255.0 for class B? Gerry - that also sounds like a good alternative/option. Will try this tonight. |
#9
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You should not have a Class A network but 255.0.0.0 is correct for one.
Class B networks have a mask of 255.255.0.0 and as you probably already know class C networks have a mask of 255.255.255.0. You can have as many as 255 class C networks for you own use.
__________________
Server : Intel Core i7 2.8 GHz Processor: Gigabyte X58A-UD3R Motherboard: 6 GB Memory : 1 120 GB Intel SSD :3 2 TB WD hard drives:1 Hauppauge PVR 2250: 3 HDHomeRuns:1 HD300 extender;1 HD200 extender;1 HD100 extender 2 MVP Media Extenders: Windows 7 64 bit Home Premium all updates applied, SageTV V7.1.7.254. |
#10
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Just to update - i changed both networks to class C, bridged the connection on the server and voila - the hd100 can now receive updates.
thanks Gerry and Carlgar for your help. |
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