SageTV Community  

Go Back   SageTV Community > Hardware Support > Hardware Support
Forum Rules FAQs Community Downloads Today's Posts Search

Notices

Hardware Support Discussions related to using various hardware setups with SageTV products. Anything relating to capture cards, remotes, infrared receivers/transmitters, system compatibility or other hardware related problems or suggestions should be posted here.

Reply
 
Thread Tools Search this Thread Display Modes
  #1  
Old 08-30-2010, 01:03 PM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Upgrading Server?

I'm running the Service version of SageTV on a Windows Home Server box.

Asus P5Q-SE2, Intel Core2Duo @2.8ghz w/4 gigs of RAM.

Sometimes my playbacks of recorded TV (e.g. a Fred Astaire flick called Easter Parade) get the stutters and frequent image breakups on an HD200.

OTOH, our resident technophobe happened to record that very movie to VHS and it plays back with none of the above.

From that, I conclude that something is lacking in my WSH box.

Sage is about the only thing running, and concurrent users are almost always 1.

The Asus board mentioned above is short on SATA connections, so I have a SATA card in there.... which is the only non-plain-vanilla thing I can think of.

Is there anything to be gained by moving to a bigger badder mobo?

Or is Sage not that demanding and my problems indicate something wrong with the existing system?
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
Reply With Quote
  #2  
Old 08-30-2010, 01:12 PM
Peter_h Peter_h is offline
Sage Fanatic
 
Join Date: May 2008
Location: Kailua, HI
Posts: 798
I would not point the finger at your sageTV server so quickly. Your hardware looks to be plenty strong for what you are doing. I don't think your server is the problem.

Have you tried any further diagnosis? Is the problem consistently reproducible? Does it happen on the same file every time, same place every time? Have you tried playing the file by itself to see if the problem is still present? What version of SageTV and Extender firmware?

What about your network? Gigabit? Anything else running on the server?
Reply With Quote
  #3  
Old 08-30-2010, 01:26 PM
BobPhoenix BobPhoenix is offline
SageTVaholic
 
Join Date: Oct 2004
Posts: 3,152
It appears from your sig that you are running SageTV version 6. If so are you recording or playing back from the POOL drives? Have you changed them to 64K clusters as outlined here: http://forums.sagetv.com/forums/showthread.php?t=37483

Might want to upgrade to SageTV 7 it is not suppose to need 64K clusters any more.

Last edited by BobPhoenix; 08-30-2010 at 01:27 PM. Reason: spelling
Reply With Quote
  #4  
Old 08-30-2010, 01:48 PM
barney B.A.'s Avatar
barney B.A. barney B.A. is offline
Sage Advanced User
 
Join Date: May 2010
Location: South of Baltimore
Posts: 123
To rule out a network issue, you could hook one of your clients directly to your server with a crossover cable and try to play the recording. In the past I have had problems with wireless (even N).
Reply With Quote
  #5  
Old 08-30-2010, 03:23 PM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Is the problem consistently reproducible?
Yes: on two different HD200/TV combinations yet.
But.... see italics below.

Does it happen on the same file every time, same place every time?
Yes - both HD200's

Have you tried playing the file by itself to see if the problem is still present?
Now it's getting interesting.

Tried VLC Media Player on my regular workstation PC reading the file from the server - same as the HD200's were - and it was unwatchable. No question of the particular frames I was testing, the whole thing was stuttering, giving weird screen renditions, and so-forth.

Then I copied the file to a drive on that workstation PC and tried VLC Media Player on it again: same thing, virtually unviewable.

This makes me suspect my base premise: that my resident technophobe isn't putting me on when they say that their VCR version had no problems. Unfortunately said VCR version is no longer available for verification so I'm just taking somebody's word for it.

I think I need to find another test case - but this time with a verifiable control version to compare against.
Jay Leno breaks up a lot - especially rapid hand movements - and he's readily available, so I'll try recording him to DVD as well as with Sage.

One thing that I did notice: the .mpg file's size was 10,352,746 KB, which I take tb about 10,110 mb. I ran a speed test (LAN_SpeedTest.exe from cNet) which indicated a read speed of 100 mbps and a write speed of 77.

That would lead me to expect the copy from server to local drive would take less than two minutes: (10,110/100)/60 = 101 seconds.

But it took way more than a half hour.


What version of SageTV and Extender firmware?
SageTV Windows Home Server Version 6.5.9.
HD200s (both): Firmware rev 2009-0903-0

What about your network? Gigabit? Anything else running on the server?
Not gigabit. Cat5e wire. Gigabit switches and router, but I guess something somewhere is pushing it down to 100 mbps.
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
Reply With Quote
  #6  
Old 08-30-2010, 03:28 PM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Quote:
Originally Posted by BobPhoenix View Post
It appears from your sig that you are running SageTV version 6. If so are you recording or playing back from the POOL drives? Have you changed them to 64K clusters as outlined here: http://forums.sagetv.com/forums/showthread.php?t=37483

Might want to upgrade to SageTV 7 it is not suppose to need 64K clusters any more.
Yes, pool drives formated to 64k clusters.

I was unaware that the new version of Sage was available.

But I've got enough problems challenging my limited grey matter; so I'll pass on the beta and even 7.0 production and wait for 7.1 production.
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
Reply With Quote
  #7  
Old 08-30-2010, 11:36 PM
mr_lore mr_lore is offline
Sage Advanced User
 
Join Date: Jul 2008
Posts: 153
Are your WD Greens in your pool EARS or EADS? EARS are the new advanced format drives and on WHS they run terribly slow without setting a jumper: http://homeservershow.com/wd-ears-drives.html
__________________
Server: WMC Windows 7 64bit, SSD+2TB, Gigabyte 870G, AMD X6, 4GB DDR, ATi 5570
Capture Devices: HDHomeRun (OTA), 2x HD-PVR w/HTTP Tuning (DirecTV H21's)
NAS: Windows Home Server: Supermicro C2SBX, C2D 2.6Ghz, 4GB DDR, 32.07TB
Reply With Quote
  #8  
Old 08-31-2010, 08:06 AM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Quote:
Originally Posted by mr_lore View Post
Are your WD Greens in your pool EARS or EADS? EARS are the new advanced format drives and on WHS they run terribly slow without setting a jumper: http://homeservershow.com/wd-ears-drives.html
Thankfully, they are all EADS.
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna

Last edited by PeteCress; 08-31-2010 at 03:26 PM.
Reply With Quote
  #9  
Old 08-31-2010, 10:09 AM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
WSH 2008?

This is tangental, but I'm seeing references to a Server 2008-based version of WHS.

Looks like it's still in Beta, but I'm guessing it supports EARS.

Anybody seen a projected release date?
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
Reply With Quote
  #10  
Old 08-31-2010, 02:03 PM
Taddeusz Taddeusz is offline
SageTVaholic
 
Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
You sure you're just not having the occasional signal problem? Seems more likely than any kind of other hardware issues. I get the breakup of my cable signal occasionally myself. What kind of signal strength/quality do you see on your HDHR's? How do you have your HDHR's connected?
__________________
Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
Reply With Quote
  #11  
Old 08-31-2010, 03:19 PM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Quote:
Originally Posted by Taddeusz View Post
You sure you're just not having the occasional signal problem? Seems more likely than any kind of other hardware issues. I get the breakup of my cable signal occasionally myself. What kind of signal strength/quality do you see on your HDHR's? How do you have your HDHR's connected?
I'm not sure of anything at this point... -)

I have a cable coming from the rooftop antenna through a crawl space into a 4-way amplified splitter.

Three outputs of the split go to various rooms for direct input to the TVs there.

The fourth output goes to the server closet where it is broken into four by a regular non-amplified splitter: one for each HDHR.
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna
Reply With Quote
  #12  
Old 08-31-2010, 03:32 PM
Taddeusz Taddeusz is offline
SageTVaholic
 
Join Date: Nov 2004
Location: Yukon, OK
Posts: 3,919
What kind of signal strength do you get if you run the HDHomeRun Config GUI and tune into that or any channel? More importantly what kind of symbol quality do you get? Is it stable or does it jump around? There is also a new driver/firmware version that just came out. Included in it is an updated demodulator firmware.

Since you're doing OTA I'd be more likely to believe you're having signal issues rather than any kind of obtuse system related issues.
__________________
Server: i5 8400, ASUS Prime H370M-Plus/CSM, 16GB RAM, 15TB drive array + 500GB cache, 2 HDHR's, SageTV 9, unRAID 6.6.3
Client 1: HD300 (latest FW), HDMI to an Insignia 65" 1080p LCD and optical SPDIF to a Sony Receiver
Client 2: HD200 (latest FW), HDMI to an Insignia NS-LCD42HD-09 1080p LCD
Reply With Quote
  #13  
Old 08-31-2010, 04:04 PM
PeteCress's Avatar
PeteCress PeteCress is offline
Sage Fanatic
 
Join Date: Jan 2009
Location: Paoli, PA - USA, AKA "The Navel Of The Universe"
Posts: 843
Quote:
Originally Posted by Taddeusz View Post
What kind of signal strength do you get if you run the HDHomeRun Config GUI and tune into that or any channel? More importantly what kind of symbol quality do you get? Is it stable or does it jump around? There is also a new driver/firmware version that just came out. Included in it is an updated demodulator firmware.

Since you're doing OTA I'd be more likely to believe you're having signal issues rather than any kind of obtuse system related issues.
The channel of the problem movie looks good - along with three other channels
(12.1, 17.1, 3.1, and 10.1). They are all 98-100% signal strength and 100% Signal and Symbol quality

OTOH, 6.1 (which Jay Leno comes in on - and consistently breaks up) has Signal Strength = 67, and Signal Quality fluctuating between 67 and 72.

I think I'm back to recording stuff on both an old DVD machine I have and Sage to look for differences/commonalities in breakup.
__________________
Server: SageTV 9, Windows 10, i5 NUC
Clients: HD200*3 over Cat5e Ethernet + 1 slightly flakey HD 300 + 1 HD200 remote at another residence
Plugins: (none yet, looking for recommendations)
Storage: NetGear Ultra-6 NAS 10 TB total w/dual redundancy. Plus 5tb QNAP for RecordedTV.
Capture: 3 Silicon Dust HomeRun tuner boxes (6 tuners total)
Program Source: OTA antenna

Last edited by PeteCress; 08-31-2010 at 05:07 PM.
Reply With Quote
Reply


Currently Active Users Viewing This Thread: 1 (0 members and 1 guests)
 

Posting Rules
You may not post new threads
You may not post replies
You may not post attachments
You may not edit your posts

BB code is On
Smilies are On
[IMG] code is On
HTML code is Off

Forum Jump

Similar Threads
Thread Thread Starter Forum Replies Last Post
Upgrading to 6.6.1 defilm SageTV Software 3 09-26-2009 08:21 PM
Choppy video since upgrading to Vista on the server & new hardware Destro SageTV Software 0 04-07-2009 09:08 PM
Upgrading Server and Extender: Basic questions VikingCrown SageTV Beta Test Software 7 08-08-2008 12:04 PM
Upgrading Sage Server toricred SageTV Software 2 11-03-2007 05:42 PM
Upgrading TheGameAh SageTV Software 1 05-25-2007 07:31 AM


All times are GMT -6. The time now is 04:56 AM.


Powered by vBulletin® Version 3.8.11
Copyright ©2000 - 2023, vBulletin Solutions Inc.
Copyright 2003-2005 SageTV, LLC. All rights reserved.