Sound Issues with HD PVR2

[phelme]

So last night's recording of Key & Peele on the HD-PVR 2 again produced questionable audio. Trying to open the file in MPC Home Cinema, the splitter couldn't find filters for the pins.

Here's the dump from the LAV splitter. Maybe this means something to someone:

LAV Splitter Source (internal)::Audio

Media Type 0:
--------------------------
Audio: AAC 48000Hz 51ch 124kbps

AM_MEDIA_TYPE: 
majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {53544441-0000-0010-8000-00AA00389B71}
formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 256000
cbFormat: 18

WAVEFORMATEX:
wFormatTag: 0x4441
nChannels: 51
nSamplesPerSec: 48000
nAvgBytesPerSec: 15562
nBlockAlign: 1
wBitsPerSample: 0
cbSize: 0 (extra bytes)

pbFormat:
0000: 41 44 33 00 80 bb 00 00 ca 3c 00 00 01 00 00 00 AD3.€»..Ê<......
0010: 00 00                                           ..


Media Type 1:
--------------------------
Audio: AAC 48000Hz 51ch 124kbps

AM_MEDIA_TYPE: 
majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {000000FF-0000-0010-8000-00AA00389B71}
formattype: FORMAT_WaveFormatEx {05589F81-C356-11CE-BF01-00AA0055595A}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 256000
cbFormat: 18

WAVEFORMATEX:
wFormatTag: 0x00ff
nChannels: 51
nSamplesPerSec: 48000
nAvgBytesPerSec: 15562
nBlockAlign: 1
wBitsPerSample: 0
cbSize: 0 (extra bytes)

pbFormat:
0000: ff 00 33 00 80 bb 00 00 ca 3c 00 00 01 00 00 00 ÿ.3.€»..Ê<......
0010: 00 00                                           ..


Media Type 2:
--------------------------
Audio

AM_MEDIA_TYPE: 
majortype: MEDIATYPE_Audio {73647561-0000-0010-8000-00AA00389B71}
subtype: Unknown GUID Name {AFBC2343-3DCB-4047-9655-E1E62A61B1C5}
formattype: Unknown GUID Name {35189950-CAC9-4C8D-819D-B6FAEE15DD9D}
bFixedSizeSamples: 1
bTemporalCompression: 0
lSampleSize: 256000
cbFormat: 24

WAVEFORMATEXFFMPEG:
nCodecId: 0x15002

WAVEFORMATEX:
wFormatTag: 0x00ff
nChannels: 51
nSamplesPerSec: 48000
nAvgBytesPerSec: 15562
nBlockAlign: 1
wBitsPerSample: 0
cbSize: 0 (extra bytes)

pbFormat:
0000: 02 50 01 00 ff 00 33 00 80 bb 00 00 ca 3c 00 00 .P..ÿ.3.€»..Ê<..
0010: 01 00 00 00 00 00 00 00                         ........

[emveepee]

I didn't think that the HDPVR2 did multi-channel AAC conversion but if it did, I'd think nChannels would be like ac3 = 6 and not 51

Martin

[phelme]

I sent Hauppauge the same recording info and mentioned Sage again. Mistake.

Of course they say they can't control SageTV and an update would be needed for Sage's software. What update they don't say. As far as I know, all Sage does is tell the encoder to start, the HD-PVR 2 does the rest. The same as the original HD-PVR.

I'm afraid they won't pursue my ticket any longer now.

[Evil_Attorney]

Originally Posted by phelme

I sent Hauppauge the same recording info and mentioned Sage again. Mistake.

Of course they say they can't control SageTV and an update would be needed for Sage's software. What update they don't say. As far as I know, all Sage does is tell the encoder to start, the HD-PVR 2 does the rest. The same as the original HD-PVR.

I'm afraid they won't pursue my ticket any longer now.

Figures. The next step might be to see if it has problems with other PVR software. That way we could at least say, "see, it's not just Sage". Anyone know of any? Last I heard, WMC didn't support it.

[phelme]

Honestly, I wonder how much they even test the HD-PVR 2's against broadcast media these days; seems like it's mostly aimed at gamers.

Maybe I'll look into a way to time script Capture or Showbiz in order to make Hauppauge look into this. Obviously there's some shows I've found that can reproduce the problem (like K&P and The Returned). I think the issue is totally due to top-of-the-hour audio track changeover when the HD-PVR 2 is starting up.

[gary201]

Originally Posted by Evil_Attorney

The next step might be to see if it has problems with other PVR software. That way we could at least say, "see, it's not just Sage". Anyone know of any? Last I heard, WMC didn't support it.

http://en.wikipedia.org/wiki/Compari...tware_packages

Can anyone confirm or deny that adding an optical cable for audio either works or doesn't work over just the RCA connections?

Edit: I can confirm that replacing the RCA connection w/an Optical cable has no affect on the outcome. Sage still won't play the audio track.

[gary201]

Originally Posted by gandalf

Hauppauge Customer Service have finally given up trying to tell me that the problem "must be with SageTV because it is obsolete software". They have now, at last, passed the full case to their programmers for deeper research. The programmers have said that they know there is an issue with the way the PVR2 handles audio - fingers crossed they may work out a fix. Unfortunately, as noted earlier by others in this thread, most users of the HD PVR2 are gamers who use HDMI input - the problems relate to users, like us, who source via Component Video.

Would an HDMI splitter that strips out HDCP be an effective way around the audio issues related to using Component connections?

[Evil_Attorney]

It looks like the HD PVR 2 driver version is up to 1.5.32118 from April 2014. Has anyone tried this version out with regard to the sound issues?

[SHS]

Originally Posted by Evil_Attorney

It looks like the HD PVR 2 driver version is up to 1.5.32118 from April 2014. Has anyone tried this version out with regard to the sound issues?

No change and the for a update ver HD-PVR 2 Gaming Edition Plus with Mic input and Round DIN Audio/Video Plug.

[Evil_Attorney]

Bummer. I should probably just sell mine, since it looks like they won't ever address this issue.

[SHS]

Originally Posted by Evil_Attorney

Bummer. I should probably just sell mine, since it looks like they won't ever address this issue.

The problem is in SageTV which is something we can't fix.