Can't access network drive

[bizarro]

I have my mp3's on a network drive on a computer named Athalon64 in a folder called mp3 in a sub directory called rock. I set it ups as
\\Athalon64\mp3\rock
but when I attempt to play a file, I keep getting the error
ERROR(-4): Cannot View Program because it is over and was not recorded.
What do I have set wrong?

[fidget]

Originally Posted by bizarro

I have my mp3's on a network drive on a computer named Athalon64 in a folder called mp3 in a sub directory called rock. I set it ups as
\\Athalon64\mp3\rock
but when I attempt to play a file, I keep getting the error
ERROR(-4): Cannot View Program because it is over and was not recorded.
What do I have set wrong?

Are you running SageTV as a service? If so, disable this ability and try again. I remember reading, someplace, that services that are not associated with an account that has a password cannot access UNC paths. A friend of mine has a similar problem with displaying pictures with his MediaMVP.

[nielm]

All Services run as LocalSystem cannot access network drives of any type
So you must run SageTV as a service using a real user account (one with a defined password -- blank passwords do not work either!), and then you can access UNC paths...

Services can never access mapped drives.

[mls]

Only info I can find is on page 14 of the manual about how to set it up with the service. Might also have to open up the firewall for the SageTV service also. Don't know since I don't run it as a service.

Also, you may be having a problem with VBR mp3 files. Don't know if they changed anything to get SageTV to work with those now, but previousel it only worked with CBR files.

[bizarro]

Thanks, turning off "run as service" did the trick. I am not much of a network expert, how do I set up a user account.

[stanger89]

Go into Control Pannel, Users. Then add a new user.

What I did was create a new Administrator account called Sage, gave it a password (not telling you though ).

Then I went to Start->Run and enter "services.msc" (no quotes) find the SageTV service, go to the Login tab, and set it to use the account you just created. Then just restart it.

[Opus4]

Originally Posted by stanger89

Then I went to Start->Run and enter "services.msc" (no quotes) find the SageTV service, go to the Login tab, and set it to use the account you just created. Then just restart it.

I think it is even easier to run SageTVServiceControl.exe and enter the service options right there.

- Andy

[stanger89]

Well I had some trouble when trying that, for some reason when I changed the user in there it wouldn't work. When I did it in the services pannel it worked fine. Who knows maybe I was having trouble typing

[walts81]

Originally Posted by stanger89

Well I had some trouble when trying that, for some reason when I changed the user in there it wouldn't work. When I did it in the services pannel it worked fine. Who knows maybe I was having trouble typing

I had to do the same thing. However, after I changed the user account, Sage would then accept the UNC in the settings, BUT I can no longer watch LiveTV. Recorded shows work fine. When I switched it from UNC back to regular folder name, LiveTV started working again. Can anyone else watch LiveTV using UNC?

- Josh

[stanger89]

I can, but I made sure the account I created had full access (default is read only) to the share.

[walts81]

Originally Posted by stanger89

I can, but I made sure the account I created had full access (default is read only) to the share.

Ok, I'm an idiot. I forgot all about the "share" permissions. Thanks.


- Josh

[bizarro]

So, what are the benifits of running the Sage TV Service Control? (conjecture here) See pages 14 & 15 for info on the setup info.

[jelevin]

I have the same questions about the benefit of a service. Also, does anyone know, under XP Home if I create a username and non-blank password is it possible to automatically login on reboot? Although he'd probably handle it fine, it seems crazy to need to teach my 7 year old a password just to watch tv!

Thanks

[bizarro]

If your computer is not part of a domainTry This

[nielm]

Originally Posted by jelevin

I have the same questions about the benefit of a service. Also, does anyone know, under XP Home if I create a username and non-blank password is it possible to automatically login on reboot? Although he'd probably handle it fine, it seems crazy to need to teach my 7 year old a password just to watch tv!

Search these forums for "automatically and login", or google for automatic login XP home...

As for benefits of the service, this has also been answered elsewhere, and the RC5 service control app includes an About box:

Running SageTV as a service means that the recording function is separated from the playback function and user interface.

This means that:

• The service is automatically started (and optionally restarted) by Windows
• You do not have to be logged in for SageTV to be recording something.
• Exiting the User interface does not interrupt recordings

meaning that next time you need to restart the Sage UI because it got stuck/hung/crashed, you do not need to worry about missing parts of recordings, nor do you need to be logged in for recordings to happen...

[salsbst]

Just to clear this up... not all services run as localsystem, they can (and usually should) run with a real unique user account created by you.

Services cannot access mapped drives because the mapping of drives is done by explorer.exe (interactive Windows) which does not run when a service account is logged in.

a) use a real user acount
b) always use UNC share syntax (when you have the choice) within application settings

P.S. I like the new avatar, Stranger.

[stanger89]

Originally Posted by salsbst

P.S. I like the new avatar, Stranger.

We've got andy to thank for that

[abasu2003]

Just wanted to let people know that I also had to use stanger's way of changing the user account for the service from local to a real account. Just looking at quickly, I would say the two things we have in common are we tried to use administrator accounts to do this. Just my guess as to what might be causing problems