Order problem, when do I get the registration?

[MaxBurn]

Am I supposed to get an order acknowledgment or registration info via email?

I ordered the Hauppage 150 + remote + Sage TV bundle on Sunday, sent a inquiry to orders@freytechnologies.com on Monday night and it's now Tuesday night and I have yet to get anything back from Frey software.

Store just a little backed up lately?

[Opus4]

Order confirmation emails should be automatically sent out right away. See Dan's post, which says:

Originally Posted by dkardatzke

Hopefully we can put this to bed for future inquiries. After a transaction is complete, we automatically send out the license key and download link. This is not a manual or batch process. If you don't receive your license key e-mail around the same time as your receipt one of two things happened:

1. Your e-mail considered the message "spam" or "junk mail" and either deleted the message or put it in a specified "spam" folder.

2. Your e-mail server kicked the message back to us for a variety of reasons which is usually related to spam filters

If you didn't receive either message then you may have mistyped your e-mail address which happens from time to time. If any of the above happens, just send us an e-mail at orders@freytechnologies.com and we'll get your license key sent back out within 24 hours during the business week.

Dan

- Andy

[MaxBurn]

I am kicking myself for using the checkout with out creating an account option.

Originally Posted by Opus4

If any of the above happens, just send us an e-mail at orders@freytechnologies.com and we'll get your license key sent back out within 24 hours during the business week. - Andy

That didn't happen though. Hopefully tomorrow I guess.