Runtime error

BlueH2O · #1 02-06-2006, 07:21 PM

every once in a while (seems like when changing channels) i get this message:
from Microsoft C++ Runtime:
R6025 - pure virtual function call

and then sage closes. Anyone have any insight into this?

bitbyte · #2 07-08-2006, 05:52 PM

I'm getting this frequently all of a sudden. It's done it 3 times today. Usually when I stop playback of live TV, but once it crashed when trying to delete a watched show.

It never did it until I was gone for 2.5 weeks and came back recently. The sage box was up the whole time. It did it right when I got home, i figured it was because it had been up so long.

Now it's doing it frequently.

Any ideas?

bitbyte · #3 07-09-2006, 12:14 PM

Bump

craigap · #4 07-09-2006, 02:45 PM

Could this be another JRE problem? There was a thead talking about the problems people started experiencing when JRE update 6 came out. It looked like everyone rolled back to 1.4.2.11 or something like that. I just noticed that update 7 is out. Is is possible that your PC downloaded and installed the new JRE automatically and that this is why your experiencing problems? I really don't know, but I thought I'd throw it out there for discussion.

bitbyte · #5 07-12-2006, 08:58 AM

Quote:

Originally Posted by craigap

Could this be another JRE problem? There was a thead talking about the problems people started experiencing when JRE update 6 came out. It looked like everyone rolled back to 1.4.2.11 or something like that. I just noticed that update 7 is out. Is is possible that your PC downloaded and installed the new JRE automatically and that this is why your experiencing problems? I really don't know, but I thought I'd throw it out there for discussion.

I'm one of the people in that other thread, and I downrev'ed to 1.4.2.11.

I was running 5.0.2 when i started getting this. Sunday I upgraded to 5.0.4.92 and the problem went away for a couple of days. Then since Monday I started having a problem with it serially changing channels on my Directv receiver. This morning it stopped changing channels altogether, so we restarted sage. The channel changing started working, but now we are back to the C++ error again.

bitbyte · #6 07-12-2006, 09:27 AM

Here's what the error looks like.

bitbyte · #7 07-13-2006, 12:58 PM

I initiated a formal service request yesterday. I've yet to hear anything, but I'll post the findings in this thread.

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